Handler Work, Jobs in Seaham, Dur (with Salaries)

Claims Handler
Pacifica —Sunderland
- £24,784 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
1h
Handler
FedEx EU —Darlington
- £13.29 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
Passenger Services Operations Manager
Newcastle International Airport Ltd —Newcastle upon Tyne
- £40,000 a year
- Leadership
- Communication skills
- Free parking
- Annual leave
2d
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Account Handler
NFU Mutual Agency —Durham
- From £28,000 a year
- Full-time
- Financial services
2d
Claims Handler
Tesco Insurance —Newcastle upon Tyne
- £26,200 - £27,000 a year
- Full-time
- Hybrid work
- Military
- Communication skills
- Free parking
- Employee discount
Disease Claims Handler
Gallagher Bassett —Newcastle upon Tyne
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Insurance Broker
Walter Wright Insurance Brokers Limited —Newcastle upon Tyne
- Up to £35,000 a year
- Full-time
- Sales
- Salesforce
- Microsoft Office
Quick apply
Senior Claims Handler
Gallagher —Newcastle upon Tyne
- Employee stock purchase plan
- Life insurance
5d
Claims Handler - Third Party Property Damage
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Newcastle upon Tyne
- Full-time
- Hybrid work
- Word processing
- IT
- Negotiation
- Annual leave
- Employee assistance programme
Claims Handler (Total Loss)
Tesco Insurance —Newcastle upon Tyne
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Employee discount
6d
Alarm Call Handler (Part-Time Mornings)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Account Handler
Benefact Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
10h
Senior Consultant (Value Communications & Market Access)
Maverex Limited —Newcastle upon Tyne
- £48,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Doctoral degree
- Free parking
- Paid training
Quick apply
6d
Material Handler
Paisley Site Services Ltd —Newton Aycliffe
- From £13.26 an hour
- Full-time
- Forklift
- Organisational skills
- Warehouse experience
- Free parking
Quick apply
Alarm Call Handler (Night Shift)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Quick apply
Senior Veterinary Surgeon
Vets Now —Gateshead
- Up to £85,000 a year
- Weekend availability
- Annual leave

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Claims Handler

Pacifica -
Sunderland

Quick apply

Job details

Permanent | Full-time
£24,784 a year
1 hour ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Organisational skills
Time management

Full job description

Claims Handler

Pacifica Group Ltd

Location: Houghton-le-Spring, County Durham, DH4, England.

Job Type: Full-time permanent position

Hours: 37.5 hours per week - Monday to Friday 9.00am till 5.00pm

Salary: £24,784.50 per annum

Who are Pacifica?

Founded in 2003 and united under the Pacifica brand two years later, we've grown to become the largest Domestic Support services provider in the UK and a trusted name across Europe. With a reputation for excellence and a core resource of directly employed, experienced engineers, sales and support staff, our service offer includes repairs in and out of guarantee, warranty products, spares warehousing and product replacement. Pacifica Appliance Services has become one of the largest professional Appliance Repair companies in the UK.

What are we looking for?

An exciting opportunity has arisen for a Claims Handler to join our well-established team based in our head office in Houghton-le-Spring. The role will involve answering inbound calls from customers of the Very Group wishing to raise a claim for their appliance under their extended warranty insurance as well as dealing with ongoing claims and delivering exceptional customer service on all aspects of the call.

What will be your key responsibilities?

Provide world class customer support related to repairs of White Goods, Brown Goods, and all other Electrical products.
Raise new claims correctly, organise replacement appliances where required
Effectively handle existing customer claims calls and ensure all processes are followed correctly
Manage incoming calls from customers and clients positively promoting our business while providing world class customer support related to appliance repairs
Ability to handle escalations from customers claims calls and ensure all processes are followed correctly
Comply with Data Protection Act rules
Undergo any training and development as required and complete any online training courses when assigned through Pacifica's Learning Hub.
Participate with Management to review performance and targets and agree plan of action. Participate in Monthly/Quarterly 1-2-1 with line manager
Carry out any administrative duties assigned by management daily
Ensure client portals are actioned and any queries/waiting for approvals/client and customer notes etc are cleared
Hold excellent knowledge and understanding of client requirements to be the 'Expert' in your field

What experience and skills we are looking for?

Experience in a claims handler or customer service advisor role in a contact centre environment preferred
Problem solving skills
Flexible working approach
Capable of multi-tasking in a fast-paced Contact Centre environment
Drive / Self-motivation
Good organisational and time management skills
Good understanding and a proficient user of Microsoft systems e.g Excel, Word etc

Company Benefits. What's In It For You?

At Pacifica we believe in rewarding your hard work and commitment. Our package includes:

Up to 33 days' holiday (including bank holidays)
Pension Scheme plus Death in Service Benefit (3x annual salary)
Free Multi Appliance Protection Cover for your own home appliances
Free on-site parking
Access to exclusive discounts with top high street retailers
Regular company events and incentives
Genuine career progression opportunities within Pacifica Group

Ready to join our team?

If you feel this role is for you and you have the skills and experience to fit the bill, apply today. We'd love to hear from you!

Quick apply

Refine Your Search

handler jobs in seaham, dur

Claims Handler

Handler

Passenger Services Operations Manager

Alarm Call Handler (Part-Time AM)

Alarm Call Handler

Alarm Call Handler (Part-Time PM)

Alarm Call Handler (Full-Time PM)

Account Handler

Claims Handler

Disease Claims Handler

Insurance Broker

Senior Claims Handler

Claims Handler - Third Party Property Damage

Claims Handler (Total Loss)

Alarm Call Handler (Part-Time Mornings)

Account Handler

Senior Consultant (Value Communications & Market Access)

Material Handler

Alarm Call Handler (Night Shift)

Senior Veterinary Surgeon

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