Company description
Together with our customers, We Make Energy Flow™.
MRC Global collaborates with the world’s leading manufacturers to provide the high-quality pipe, valve and fitting products our customers need to deliver energy to the world.
Job description
Job Purpose
Working to support and assist the Sales Team in the effective processing and execution of orders, general administration activities, generation of relevant reports and following up actions as required by the team.
Duties and Responsibilities (not all inclusive).
- Ensure that sales orders are entered in line with agreed procedure
- Ensure that business systems and tools, including SAP, are used effectively and in line with business requirements
- Manage the business to business order entry process, order acknowledgments etc.
- Provide data entry and order processing, commercial documents upload into customer web portals
- Ensure all sales related documentation and communications are filed in line with agreed practices and in accordance with ISO approved quality system requirements
- Troubleshoot / problem solve issues, escalating any urgent issues immediately to the Sales Supervisor/Manager
- Assist in the prompt close-out of any invoicing issues
- Collate and produce reports with stats & KPIs as required
- Ensure all work is carried out in accordance with MRC Global policies and rules with particular emphasis on working safely
- Any other ad-hoc duties that may be delegated by management that are within the capabilities of the Internal Sales Administrator, including filing, scanning and some Facilities Admin and Receptionist duties as required.
Education, Experience & Ability Requirements
Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
- Minimum one to two years sales office support experience
- Experience working in an engineering/manufacturing environment preferred
- Excellent communication skills verbal and written
- Proven track record of working to tight deadlines
- Computer literate – proficient with MS Office (Word, Excel, PowerPoint) ideally experience with SAP or similar ERP system
What's in it for you:
Looking for an inclusive, fun, and challenging environment where your talents and hard work are rewarded? Join our team and receive:
- Competitive Salary
- Company-Matched Pension Scheme
- Generous Holiday Allowance - 23 days' annual leave, plus paid time off over Christmas and all UK bank holidays
- Long Service Rewards - We celebrate your loyalty and dedication with our long service recognition scheme
- Company Sick Pay Scheme
- World-Class Learning Hub
- Health & Wellbeing Rewards - Take part in our wellbeing programme and earn vouchers to spend in your favourite high street or online stores
- Life Assurance - Peace of mind with death-in-service cover
- Employee Assistance Programme (EAP) - Confidential support for your wellbeing, whenever you or your family need it
- 24/7 Virtual GP Access - Speak to a doctor anytime and anywhere
- Ride-to-Work Scheme - Enjoy tax savings on a new bike and improve your commute and health
Working Conditions
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Ability to commute/relocate:
- Seaham SR7 7PP: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience with SAP or similar ERP system?
- Do you have sales office support experience?
- Are you computer literate – proficient with MS Office (Word, Excel, PowerPoint)?
Work authorisation:
- United Kingdom (required)
Location:
- Seaham SR7 7PP (preferred)
Work Location: In person
