Client services occupations Work, Jobs in Sealand, Chs (with Salaries)

Customer Success Manager
EA Technology —Capenhurst
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
13d
Junior Customer Success Manager
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Annual leave
Customer Service Representative II
Bobrick Washroom Equipment LTD —Deeside
- Human resources
Quick apply
Junior Onboarding & Implementation Specialist
Booking Experts —Chester
- Hybrid work
- Analysis skills
- APIs
- Communication skills
- Annual leave
Customer Service Case Manager
AlphaBiolabs —Warrington
- Up to £28,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Success Executive
Barbon Group Ltd. —Chester
- Sales
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Customer Service Exec (Crime/Family/PC)
Bell Lamb & Joynson Solicitors —Runcorn
- Up to £23,132.20 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
After Sales Support Coordinator
Himoinsa Power Solutions Ltd —Nantwich
- £25,420 - £28,000 a year
- Full-time
- Customer service
- Analysis skills
- Financial services
Quick apply
5d
New Enquiry Manager – Legal Customer Services
AlphaBiolabs —Warrington
- £27,000 a year
- Hybrid work
- CRM software
- Sales
- Customer service
Client Manager
AlphaBiolabs —Warrington
- Up to £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
11d
Customer Liaison Retrofit Advisor - 9 Month Contract
Torus —Warrington
- £29,037 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Trust Services Partner
NHSProfessionals —Warrington
- £26,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Print Logic Reprographics ltd —Prenton
- From £25,500 a year
- Part-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
6d
Client Services Coordinator - Mandarin Speaking
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
Internal Account Executive
Car Dealer Reviews —Holmes Chapel
- £25,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
7d
Funded Customer Associate
Flourish —Liverpool
- £30,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Mentoring
- Annual leave
- Employee assistance programme
10d
Admin Agent
The Granite Group —Formby
- £28,609 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Flexible schedule
Quick apply
Account Manager
Stobart —Appleton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Focus Account Representative
Ingevity —Warrington
- Full-time
- Customer service
- Continuous improvement
- Communication skills
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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client services occupations jobs near sealand, chs

Customer Success Manager

EA Technology -
Capenhurst

Apply Now

Job details

13 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Life insurance

Qualifications

CRM software
Business processes
Organisational skills
SaaS
Account management
Communication skills

Full job description

Job Overview

EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward-thinking business, and we live by our values: Collaboration, Creativity, Integrity and Impact. This ensures employee wellbeing is always at the forefront, and our amazing people have the autonomy to do their best work.

We encourage and cultivate individual creativeness, understanding that every person at EA Technology is critical to achieving our company goals. This spirit impacts our internal culture and the positive way we interact which is why so many of our employees stay with us long term.

Due to continued growth and increased demand, we’re looking for a Customer Success Manager - UK to join our Operations team. So, if you’re passionate about building strong customer relationships, driving product adoption and helping customers realise long-term value, we would be delighted to hear from you!

About the role:
This is an exciting opportunity to own the post-go-live customer journey for a portfolio of UK accounts, ensuring customers achieve maximum value from EA Technology’s solutions. You will play a key role in driving customer adoption, satisfaction and retention, acting as a trusted advisor and coordinating with internal teams to deliver an outstanding customer experience.

Own post-go-live customer success for assigned accounts, focusing on adoption, retention and value realisation
Develop and maintain customer success plans, stakeholder maps, action logs and customer health assessments
Lead regular service and value review meetings, ensuring agreed actions are delivered by the appropriate teams
Identify risks to customer satisfaction, adoption or renewal and coordinate proactive interventions
Work closely with Support, Professional Services and Field teams to remove blockers and improve customer outcomes
Monitor usage, service performance and account health to identify opportunities for growth and improvement
Support renewal and expansion opportunities by providing customer insight and demonstrating value delivered
Act as the primary day-to-day point of contact for customers, building trusted, long-term relationships
Capture customer feedback and work with Product, Delivery and Support teams to drive continuous improvement
Contribute to the development of consistent customer success processes, tools and best practices that support business growth

What we’ll need from you:

Experience in a Customer Success, Account Management or customer-facing relationship management role
Proven ability to build trusted relationships with customers and key stakeholders
Strong communication and presentation skills, with the ability to engage technical and non-technical audiences
Commercial awareness, with an understanding of customer retention, renewals and value realisation
Strong organisational skills, with the ability to manage multiple customer priorities effectively
Experience working collaboratively across cross-functional teams, including Commercial, Product, Engineering and Operations
Strong problem-solving skills and a proactive approach to identifying and resolving customer issues
Ability to analyse customer data and account health metrics to support decision-making

Desirable:

Experience within SaaS, utilities, energy, engineering or technology sectors
Experience working within a global or partner-led delivery model
Knowledge of customer success platforms, CRM systems or customer health scoring tools
Experience supporting organisational or process improvement initiatives

What we can offer you:
At EA Technology, we believe in growing with our people. In addition to a great working environment, we offer you:

Competitive salary + company performance bonus
Career development opportunities: We offer genuine pathways for growth within our company
Work-life balance: With flexible working options, we support our employees in balancing their professional and personal lives
Holidays: 25 days of annual leave, plus bank holidays
Pension contributions of 8% from the employer (or cash equivalent)
Comprehensive benefits, including Group Life Insurance, Income Protection, and Critical Illness cover (or cash equivalents)
Private Medical Insurance (single cover or cash equivalent)
A truly collaborative and supportive work environment where amazing colleagues inspire each other every day!

Apply Now

Refine Your Search

client services occupations jobs in sealand, chs

Customer Success Manager

Junior Customer Success Manager

Customer Service Representative II

Junior Onboarding & Implementation Specialist

Customer Service Case Manager

Customer Success Executive

Customer Service Exec (Crime/Family/PC)

After Sales Support Coordinator

New Enquiry Manager – Legal Customer Services

Client Manager

Customer Liaison Retrofit Advisor - 9 Month Contract

Trust Services Partner

Customer Success Manager

Client Services Coordinator - Mandarin Speaking

Internal Account Executive

Funded Customer Associate

Admin Agent

Account Manager

Focus Account Representative

Customer Experience Manager

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