Senior advisor Work, Jobs in Sedgefield, Dur (with Salaries)

Senior Customer Service Advisor
PDSA —Sunderland
- £25,446 - £26,209 a year
6d
People Business Partner
Tritility Limited —Jarrow
- Up to £50,000 a year
- Full-time
- Management
- Data analysis skills
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
Senior SHE Advisor
Costain —Stockton-on-Tees
- Full-time
Senior Beauty Specialist
Boots —Stockton-on-Tees
- £27,261 - £31,200 a year
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
Head of Democratic Services
Middlesbrough Council —Middlesbrough
- £61,106 - £65,498 a year
6d
Customer Service Advisor
NECSWS —Hartlepool
- Full-time
- Microsoft Outlook
- Microsoft Office
- Travel
- Annual leave
Quick apply
Senior Occupational Health Advisor
Durham County Council —Durham
- £44,075 - £48,226 a year
- Full-time
- Hybrid work
- Communication skills
- Nursing
- Annual leave
8d
Senior People & Culture Advisor
YMCA North Tyneside —North Shields
- Up to £39,000 a year
- Full-time
- Travel
- Human resources
- In-person
- Flexitime
- Gym membership
Quick apply
10d
Senior People Manager
NRG —Newcastle upon Tyne
- £55,000 a year
- Hybrid work
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Divisional Sales and Marketing Manager
Barchester Healthcare —Gateshead
- Sales
- Presentation skills
- Travel
Quick apply
HR Business Partner
DHL —Darlington
- £48,000 - £50,000 a year
- Travel
- Human resources
- Communication skills
- Annual leave
6d
Occupational Health Advisor
KP Snacks —Billingham
- Part-time
- Hybrid work
- Travel
- Human resources
- Employee discount
Quick apply
Senior Application Specialist – Small Molecule Drug Discovery
Labman Automation —Stokesley
- £55,000 - £65,000 a year
- Full-time
- Sales
- Laboratory experience
- Master's degree
Senior Cable Advisor / Senior Offshore Cable Engineer / Cable Installation Advisor
Primo Marine —Darlington
- Full-time
- Hybrid work
- Mentoring
- Annual leave
- Flexible schedule
Regional People Partner - North East Region
Boots —Newcastle upon Tyne
- Full-time
- Human resources
- Employee assistance programme
- Employee discount
3d
Customer Success Lead
Cognassist —Hebburn
- Remote
- Sales
- Communication skills
- Life insurance
Quick apply
Senior Technical Advisor
Primo Marine —Darlington
- Full-time
- Hybrid work
- Master's degree
- IT
- Communication skills
Audit Senior
RMT Accountants & Business Advisors —Durham
Central SHE Advisor – Governance & Systems
BAE Systems —Sunderland
- £57,824 a year
- Business
7d
Associate Director – Ground & Water
WSP —Newcastle upon Tyne
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Work from home
5d

I want to receive the latest job alerts for senior advisor in sedgefield, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior advisor jobs near sedgefield, dur

Training Manager jobs in Newcastle Upon Tyne

Human Resources Business Partner jobs in Darlington

Customer Service Representative jobs in Sunderland

Customer Service Representative jobs in Hartlepool

Beauty Specialist jobs in Stockton-on-Tees

Occupational Health Advisor jobs in North London

Customer Service Advisor jobs in Belfast

Occupational Health Advisor jobs in East Midlands Airport

Occupational Health Advisor jobs in Rochdale

Nhs Health Care Support Worker jobs in Aberdeen

Laboratory Associate Practitioner jobs in London

Associate Director jobs in Birmingham

Associate Director jobs in Sunderland

Associate Director jobs in Kent

Associate Director jobs in Hampshire

Physician Associate jobs in North London

Sustainability Director jobs in London

Business Intelligence Analyst jobs in London

People Business Partner jobs in Richmond

People Business Partner jobs in South East London

Senior Customer Service Advisor

PDSA -
Sunderland

Apply Now

Job details

£25,446 - £26,209 a year
6 days ago

Full job description

Make a difference every day with PDSA

About Us

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.

About You

You're someone who genuinely enjoys helping people and delivering great service. You understand that every interaction matters and take pride in finding solutions, building trust and creating positive experiences.

You'll be motivated by working in a purpose-driven organisation where your work has a direct impact on the lives of people and pets. Whether you're supporting a client through a difficult situation, helping a supporter with an enquiry or working alongside colleagues to achieve shared goals, you'll bring professionalism, empathy and a positive attitude to everything you do.

Most importantly, you'll be passionate about making a difference and excited to be part of a team that helps keep people and pets together when they need us most.

About the Role

As a Senior Customer Service Advisor, you'll be responsible for handling a wide range of enquiries from clients, supporters and colleagues across multiple channels, including telephone and email.

You'll provide accurate information, practical support and effective solutions, ensuring every interaction delivers a positive customer experience. You'll also take ownership of more complex or sensitive enquiries, using your judgement and experience to achieve the best possible outcomes.

Working as part of a collaborative and supportive team, you'll contribute to service improvements, share knowledge and help maintain the high standards of customer care that our clients and supporters expect from PDSA.

You'll Bring

Previous experience in a customer service, contact centre or customer-facing role.
Excellent verbal and written communication skills.
Experience handling sensitive or challenging customer conversations.
Strong problem-solving skills and the ability to make informed decisions.
Good attention to detail and accurate record-keeping skills.
Confidence using multiple systems and managing a varied workload.
The ability to work effectively both independently and as part of a team.
A commitment to delivering excellent customer service and achieving performance objectives.

Rewards, support and benefits

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:

Flexible working options to support your work–life balance and individual circumstances.
25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
Life assurance providing four times your annual salary for added peace of mind.
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
Enhanced maternity, paternity and adoption leave to support you and your family.
10% discount on PDSA Pet Insurance plus access to staff veterinary services.

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Apply Now

Refine Your Search

senior advisor jobs in sedgefield, dur

Senior Customer Service Advisor

People Business Partner

Senior SHE Advisor

Senior Beauty Specialist

Head of Democratic Services

Customer Service Advisor

Senior Occupational Health Advisor

Senior People & Culture Advisor

Senior People Manager

Divisional Sales and Marketing Manager

HR Business Partner

Occupational Health Advisor

Senior Application Specialist – Small Molecule Drug Discovery

Senior Cable Advisor / Senior Offshore Cable Engineer / Cable Installation Advisor

Regional People Partner - North East Region

Customer Success Lead

Senior Technical Advisor

Audit Senior

Central SHE Advisor – Governance & Systems

Associate Director – Ground & Water

I want to receive the latest job alerts for senior advisor in sedgefield, dur

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected