Customer success manager Work, Jobs in Sefton, Msy (with Salaries)

Junior Customer Success Manager
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Annual leave
13d
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Manager
ASDA —Liverpool
- Weekend availability
- Customer service
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
6d
Customer Success Manager
EA Technology —Capenhurst
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
10h
Customer Liaison Manager
Solus Accident Repair Centres —Warrington
- £30,000 - £40,000 a year
- Full-time
- Remote
- Employee discount
8d
Argos Shift Manager
Sainsbury's —Liverpool
- From £28,400 a year
- Sales
- Customer service
- Driving
- Employee discount
Teamlead Customer Success Management
Booking Experts —Chester
- Hybrid work
- Hospitality
- Analysis skills
- Leadership
- Annual leave
13d
Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
5d
Customer Account Manager
Unipart —Southport
- Up to £32,750 a year
- Hybrid work
- Customer service
- Data analysis skills
- Analysis skills
- Employee assistance programme
Quick apply
Contact Centre Quality Assessor
ENWL —Preston
- £37,670.52 - £44,188.56 a year
- Annual leave
- Employee assistance programme
Business Development Manager (BDM) - Liverpool - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Liverpool
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Hire Desk Team Leader
Hire Safe Solutions Ltd —Runcorn
- From £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Branch Manager- North West region
Travis Perkins —Liverpool
- Weekend availability
- Sales
- Communication skills
- Employee discount
Global Key Account Manager - Retail Solution
SGS —Ellesmere Port
- Full-time
- Hybrid work
- Sales
- English
- Business development
Quick apply
Luxury MICE Sales Manager
The Municipal M Gallery —Liverpool
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
12d
Assistant Branch Manager- North West Region
Travis Perkins —Liverpool
- Full-time
Hire Desk Manager
Nationwide Platforms —Birchwood
- Sales
- Customer service
- Team management
- Free parking
Account Manager
Delcroix Community and Professional Services —Liverpool
- £2,352 - £2,916 a month
- Full-time
- Marketing
- Microsoft Office
- Business development
Quick apply
1d
Territory Manager - Oral B - (Cheshire & North Wales)
Procter & Gamble —Chester
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Employee stock ownership plan
6d

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Junior Customer Success Manager

Booking Experts
Chester

Apply Now

Job details

13 days ago

Benefits

Annual leave
Pay rise

Qualifications

Hospitality
Customer service
Analysis skills
Account management
Communication skills

Full job description

Junior Customer Success Manager

Do you enjoy building relationships and helping customers achieve their goals? Are you interested in technology, data and customer success? If so, we'd love to hear from you.

About Booking Experts

At Booking Experts, we're transforming the way hospitality businesses operate. Our all-in-one software platform helps holiday parks, campsites and accommodation providers manage reservations, automate processes and deliver exceptional guest experiences.

We work with hospitality businesses across Europe and continue to grow rapidly. Our mission is simple: to help hospitality entrepreneurs spend less time on administration and more time focusing on their guests.

As part of our team, you'll join a fast-growing SaaS company where innovation, ownership and customer success are at the heart of everything we do.

About the Role

As a Junior Customer Success Manager, you'll help customers get the most value from Booking Experts. You'll work closely with a portfolio of customers, supporting them as they grow their businesses and helping them maximise the benefits of our platform.

You'll learn how to analyse customer data, understand platform usage and identify opportunities to improve customer outcomes. With support from experienced colleagues, you'll develop into a trusted advisor who helps customers optimise their operations, improve processes and achieve long-term success.

This role is ideal for someone who enjoys working with people, is curious about technology and wants to build a career in Customer Success within a growing SaaS business.

What You'll Be Doing

Building strong relationships with customers and becoming a trusted point of contact.
Supporting customers in achieving their goals and getting maximum value from Booking Experts.
Monitoring customer engagement and platform usage to identify opportunities for improvement.
Helping customers adopt new features, workflows and best practices.
Assisting with customer reviews, success plans and account development activities.
Gathering customer feedback and sharing insights with Product, Sales and Development teams.
Identifying potential risks and escalating customer concerns when appropriate.
Supporting customer retention initiatives and contributing to long-term customer satisfaction.
Learning how to interpret customer data and translate insights into practical recommendations.
Collaborating with colleagues across the business to improve the overall customer experience.

About You

We're looking for someone who is customer-focused, eager to learn and excited about building a career in Customer Success.

You'll likely have:

A higher education qualification or equivalent level of thinking and working.
Strong communication and relationship-building skills.
An interest in technology, software and digital solutions.
The ability to understand customer needs and communicate clearly.
Good analytical skills and a willingness to work with customer data and insights.
A proactive mindset and a genuine desire to help customers succeed.
The ability to manage multiple priorities and stay organised.
A collaborative approach and enjoyment of working with different teams.

Previous experience in hospitality, customer service, account management or customer success is a plus, but not essential.

What You'll Bring

You're curious, ambitious and enjoy working with people. You take ownership of your work, learn quickly and enjoy finding ways to help customers succeed.

You have a positive attitude, strong interpersonal skills and an eagerness to develop professionally. Most importantly, you're motivated by building relationships, solving problems and creating value for customers.

What We Offer

A competitive salary based on your experience.
Annual salary reviews.
A 10% salary increase after your first year.
Hybrid working opportunities.
25 days of annual leave.
A structured onboarding programme with a dedicated buddy.
Access to our Learning Management System (LMS), internal training and ongoing development opportunities.
Clear opportunities to grow into a Customer Success Manager role.
The opportunity to make a real impact in a growing international SaaS company.

The Hiring Process

Apply

Submit your application and tell us a bit about yourself.

Initial Review

We'll review your application and get back to you within five working days.

First Interview

Meet the team and learn more about Booking Experts and the role.

Second Interview

A deeper conversation about your experience, skills and approach to customer success.

Offer

If it's a great match on both sides, we'll be delighted to welcome you to Booking Experts.

Apply Now

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Junior Customer Success Manager

About Booking Experts

About the Role

What You'll Be Doing

About You

What You'll Bring

What We Offer

The Hiring Process

Apply

Initial Review

First Interview

Second Interview

Offer