Billing specialist Work, Jobs in Selby, Nyk (with Salaries)

Customer Service Support Advisor
ENGIE —Leeds
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Work from home
Billing Operations Specialist
CPOMS —Leeds
- Microsoft Excel
- ERP systems
Quick apply
4d
Invoicing Associate - MAT Cover
Selecta —Castleford
- £26,769 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
3d
Breakdown Controller AHN
Kelling Group Limited. —Normanton
- £28,250 a year
- Full-time
- Customer service
- Microsoft Office
- Leadership
- Employee discount
- Life insurance
Quick apply
Digital PR Executive
Havas Group —Leeds
- Full-time
Project Officer - Sustainability
Vico Homes —Castleford
- £34,831 - £39,354 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Account Manager
Havas Group —Leeds
- Full-time
- Management
- English
- Analysis skills
- Employee discount
8d
Senior Consultant
Simpson Associates —York
- Remote
- Azure
- IT
- Leadership
Quick apply
Audit Manager
BDO —Leeds
- Full-time
Executive Recruiter
Verrus Internal —Leeds
- Sales
- English
- Business development
Solicitor & Head of Litigation
Eventus Recruitment Group —Harrogate
- From £0.01 a year
- Call to connect
- Hybrid work
- Team management
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Corporate Tax Assistant Manager
BDO —Leeds
- Full-time
- Management
- Tax experience
Personal Injury Solicitor/Cilex/Paralegal
BRR Law —Scunthorpe
11d
VAT Manager 2
PKF Littlejohn —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Annual leave
12d
Employment Solicitor
My Law Solicitors —Wakefield
- £50,000 - £60,000 a year
- Part-time
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
10d
Family Solicitor (Crossgates & Chapel Allerton)
Eventus Recruitment Group —Leeds
- £55,000 - £65,000 a year
- Call to connect
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Profit sharing
- Employee assistance programme
Associate/Senior Associate - D&O/Coverage
DAC Beachcroft —Leeds
- Hybrid work
Quick apply
Solicitor - Court of Protection
DAC Beachcroft —Leeds
- Hybrid work
- Communication skills
Quick apply
Payroll and Funding Administrator
Cygnet —Harrogate
- £28,353.14 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
- Employee discount
- Referral programme
4d

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Customer Service Support Advisor

ENGIE -
Leeds

Apply Now

Job details

Permanent

Benefits

Work from home

Qualifications

Customer service
GCSE
Microsoft Office
Organisational skills
Root cause analysis
Communication skills

Full job description

We are recruiting for a Customer Services Support Advisor.

At ENGIE, we believe the energy transition starts with people. Our Customer Care team plays a vital role in building trust with the customers and partners who rely on us every day. When you join us, you help ensure every interaction reflects our commitment to excellence.

We are looking for a Customer Care Specialist to join our Energy Supply team in Leeds. In this role, you will resolve escalated queries, complaints, and regulatory cases while driving continuous improvement across our service operations. Your work directly impacts customer satisfaction and helps shape a better experience for everyone we serve.

What You'll Do

Resolve escalated customer queries, complaints, and Ombudsman Service cases within agreed SLAs.
Prepare and submit case files for the Ombudsman Services and respond to Citizens Advice referrals in line with regulation.
Perform root cause analysis on complaints and identify recurring process or system issues driving high query volumes.
Keep customers and partners informed of progress on outstanding enquiries with clear, consistent communication.
Maintain accurate and detailed records in the Junifer system and deliver timely closure reports.
Support the Credit Control team in resolving disputes and reducing outstanding debt.
Identify knowledge gaps across Retail Operations and the Shared Service Centre, and support training for new starters.

What You Bring

Previous customer service experience, ideally within the energy sector.
Excellent written and verbal communication skills with a professional telephone manner.
Strong organisational skills and the ability to produce accurate work within tight deadlines.
Proficiency in Microsoft Office and confidence working with billing or CRM systems.
A customer-focused mindset with empathy, resilience, and attention to detail.
Self-motivation and the ability to manage conflicting priorities effectively.
GCSE Maths and English Grade C or above; degree level education is desirable but not essential.

Location

Leeds, United Kingdom. This is a hybrid role 2 days a week in the office, combining office-based collaboration with the flexibility to work from home.

What We Offer

A competitive salary with clear career progression opportunities within ENGIE's growing Energy Solutions business.
A diverse range of missions, from complaint resolution and regulatory case management to process improvement and training.
Stimulating, meaningful work that directly contributes to customer satisfaction and operational excellence.
A friendly, supportive team environment where collaboration and knowledge-sharing are valued.
Flexible working arrangements that support your work-life balance, including hybrid working.
Access to professional development programmes and the chance to build expertise in the energy sector.

Our Commitment

At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century!

ENGIE is an equal opportunity employer. We are committed to creating an inclusive workplace where everyone feels valued and respected, regardless of background, identity, or personal circumstances. We welcome applications from all qualified candidates and actively promote diversity within our teams.

If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to support you in any way that helps you perform at your best.

Business Unit: Supply & Energy Management

Division: BP B2B UK

Legal Entity: ENGIE POWER LIMITED

Company Name: ENGIE UK

Why this matters to us

Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.

Apply Now

Refine Your Search

billing specialist jobs in selby, nyk

Customer Service Support Advisor

Billing Operations Specialist

Invoicing Associate - MAT Cover

Breakdown Controller AHN

Digital PR Executive

Project Officer - Sustainability

Account Manager

Senior Consultant

Audit Manager

Executive Recruiter

Solicitor & Head of Litigation

Corporate Tax Assistant Manager

Personal Injury Solicitor/Cilex/Paralegal

VAT Manager 2

Employment Solicitor

Family Solicitor (Crossgates & Chapel Allerton)

Associate/Senior Associate - D&O/Coverage

Solicitor - Court of Protection

Payroll and Funding Administrator

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