Are you an experienced operations leader ready to take ownership of a fast-paced warehouse environment? Do you thrive on driving performance, leading teams, and delivering exceptional customer results? Looking for a role where you can influence strategy, cost control, and continuous improvement?
Here at GXO, we’re looking for a driven Operations Manager to join our multi-user site in Selby. You’ll lead warehouse operations across e-commerce, retail, wholesale, and returns. You’ll play a critical role in delivering operational excellence, managing performance, and ensuring outstanding customer service – all within a highly automated, fast-moving environment.
This is a full-time, permanent position. You will work Monday to Friday, 37.5 hours per week.
Pay, benefits and more:
We’re looking to offer a salary of up to £56,000 per annum depending on experience and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
What you’ll do on a typical day:
- Lead and manage end-to-end warehouse operations, ensuring KPI, SLA, and budget targets are achieved
- Drive continuous improvement initiatives, identifying efficiencies and cost-saving opportunities
- Build, coach, and develop a team of Shift Managers and wider operational colleagues
- Ensure full compliance with Health & Safety, environmental, and operational standards
- Manage customer relationships, performance reviews, and service delivery excellence
What you need to succeed at GXO:
- Proven experience in warehouse or logistics operations management within a fast-paced environment
- Strong leadership and people management skills, with the ability to motivate and develop teams
- Excellent analytical and financial management capabilities, including budgets and KPIs
- Confident communicator with experience managing internal and external stakeholders
- Ability to drive change, manage priorities, and deliver results under pressure
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
