Help desk maintenance services Work, Jobs in Selby North, Nyk (with Salaries)

Customer Service Advisor (Hybrid)
SWARCO Group —Featherstone
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Logistics Coordinator
Yorkshire Water —Normanton
- Full-time
- Hybrid work
- Microsoft Excel
- Heavy lifting
- Microsoft Office
- Annual leave
- Flexible schedule
1d
Customer Service Advisor (Hybrid)
SWARCO —Featherstone
- £26,500 - £27,400 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
2d
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
2d
Resident Experience Advisor - Part Time/Fixed Term Contract
iQ Student Accomodation —Leeds
- £13,750 - £27,500 a year
- Part-time
- Customer service
- Hotel
- Annual leave
2h
Configuration Management Specialist
Fluor Corporation —Harrogate
- Monday to Friday
- Customer service
- Word processing
- Maintenance
Receptionist
The Met Hotel Leeds —Leeds
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Configuration Management Specialist
Fluor Limited - HQ —Harrogate
- Monday to Friday
- Customer service
- Word processing
- Maintenance
Technician Hair & Beauty
Doncaster College —Doncaster
- £24,826 - £25,511 a year
- Full-time
- Organisational skills
- Communication skills
- School
- Annual leave
- Employee discount
11d
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
4d
Maximo Operations Technician - UK & EMEA
Naviam —Leeds
- Azure
- Oracle
- English
Quick apply
Principal Archaeological Consultant
Lanpro —York
- Part-time
- Hybrid work
- AutoCAD
- Microsoft Office
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Plant Fitter
Howard Civil Engineering —Leeds
14d
Consulting Technical Assistant Manager / Supervisor
RSM UK —Leeds
- Full-time
- Travel
- Accounting
- Organisational skills
Workshop Fitter
Howard Civil Engineering —Leeds
14d
Casual Kitchen Assistant
Elior UK —Armthorpe
- £12.71 an hour
- Communication skills
Quick apply

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Logistics Coordinator (import and export)
White Horse Machinery Limited —Harrogate
The successful candidate will be responsible for coordinating domestic and international shipments, ensuring export and import documentation is accurate and…
£38,000 - £45,000 a year
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EXECUTIONS AND LOGISTICS COORDINATOR/OPERATOR
H WALTON LTD —Goole
Booking in collections and deliveries with our hauliers and customers. Deal with any queries that may occur throughout the day.
£28,000 - £30,000 a year
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4d

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Customer Service Advisor (Hybrid)

SWARCO Group -
Featherstone

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Excel
Customer service
GCSE
Microsoft Office
Continuous improvement
Communication skills
Help desk

Full job description

Become part of our SWARCO team as

Customer Service Advisor (Hybrid)

Location: Featherstone, England, United Kingdom | Full-time | Onsite

Company Description

Customer Service Advisor / Works Scheduler

Location: Hybrid Working Available

Reporting to: Head of Customer Services

Work Pattern: 4 on 4 off Day shifts. Shifts are 7am - 7pm

please note there is a shift allowance payable for weekend works.

SWARCO UK & Ireland – The Better Way. Every Day.

At SWARCO, we are at the forefront of intelligent traffic management, delivering innovative solutions that keep people moving safely and efficiently across the UK and Ireland. Our technologies include Intelligent Traffic Systems, Traffic Signals, Parking Solutions, EV Charging and Smart Street Lighting. As part of the global SWARCO Group, we combine local expertise with international innovation.

Challenge

We are currently looking for a proactive and organised Works Scheduler to join our Customer Services team.

What you'll do

As a Works Scheduler, you will play a vital role in ensuring the effective delivery of our maintenance and service contracts. You will be responsible for coordinating reactive faults, planned maintenance activities and engineer workloads, ensuring customer service levels are consistently achieved or exceeded.

Working closely with engineers, Service Delivery Managers and customers, you will take ownership of service requests from receipt through to completion while maintaining a strong focus on customer satisfaction and operational efficiency.

Key responsibilities

Schedule and coordinate reactive fault responses in line with contractual SLAs.

Allocate work to engineers based on location, skillset, workload and fault priority.

Monitor and manage customer requests through to successful resolution.

Liaise with engineers, customers, subcontractors and internal stakeholders to ensure effective service delivery.

Schedule and track periodic inspections and planned maintenance activities.

Escalate service issues where necessary to ensure contractual performance is maintained.

Process maintenance and chargeable works administration, including billing support.

Maintain accurate records within service and fault management systems.

Support out-of-hours service operations on a rota basis alongside colleagues.

Ensure compliance with all Quality, Health, Safety, Security and Environmental procedures.

What we offer

As well as providing a competitive salary, SWARCO actively promotes a supportive and inclusive working environment and offers excellent opportunities for development and career progression.

Benefits include:
Hybrid working opportunities

25 days holiday, rising with service, plus Bank Holidays

Holiday purchase scheme

Company pension scheme with generous employer contributions

Employee Assistance Programme

Life Assurance

Employee discounts portal

Ongoing learning and development opportunities

Cycle to Work scheme (where applicable)

Profile

What we're looking for

Essential

Experience working within a scheduling, planning or coordination role.

Excellent customer service and telephone handling skills.

Strong organisational and problem-solving abilities.

Experience using data to support decision-making and continuous improvement.

Good working knowledge of Microsoft Office applications, particularly Excel.

Strong communication skills, both written and verbal.

Ability to work independently and collaboratively within a team.

GCSE level education or equivalent.

Desirable

Experience using fault management or scheduling systems.

Previous experience within a service desk, helpdesk or service centre environment.

Experience working within engineering, utilities, infrastructure or field service environments.

Benefits

Interested?

If you're highly organised, customer-focused and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you.

Apply today and help us deliver the smarter, safer and more sustainable transport networks of tomorrow.

Applications are shortlisted on a rolling basis and we reserve the right to interview and appoint before the closing date. We therefore encourage early applications as vacancies may close once a suitable candidate has been identified.

We have a responsibility to ensure that all employees are eligible to live and work in the UK. Successful candidates must have the right to work in the UK by the commencement of employment.

SWARCO is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Agencies: Please note that should we require recruitment agency involvement, we will contact agencies from our Preferred Supplier List (PSL). Any unsolicited CVs submitted to SWARCO employees or hiring managers without prior written agreement will be considered the property of SWARCO and no fee will be payable.

#SWARCO #TheBetterWayEveryDay #CustomerServiceJobs #SchedulerJobs #PlanningJobs #ServiceCoordinator #OperationsJobs #EngineeringSupport #InfrastructureJobs #HiringNow

#LI-EW1

#ITS

SWARCO is growing. Grow with us. The online application can be submitted with just a few clicks. We look forward to new talents who will help us shape the mobility of tomorrow.

Apply now

SWARCO UK

z.H. Anett Toth

Boothroyds Way

WF7 Featherstone
Information on processing of your personal data is available here .

Apply Now

Refine Your Search

help desk maintenance services jobs in selby north, nyk

Customer Service Advisor (Hybrid)

Logistics Coordinator

Customer Service Advisor (Hybrid)

Customer Contact Centre Advisor (Payments / Technical Support)

Resident Experience Advisor - Part Time/Fixed Term Contract

Configuration Management Specialist

Receptionist

Configuration Management Specialist

Technician Hair & Beauty

Network Operations Engineer

Maximo Operations Technician - UK & EMEA

Principal Archaeological Consultant

Plant Fitter

Consulting Technical Assistant Manager / Supervisor

Workshop Fitter

Casual Kitchen Assistant

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