Overview
We are seeking a detail-oriented and organised Sales Order Processor to join our team. The successful candidate will be responsible for managing sales orders efficiently, ensuring accuracy and timely processing to support our sales and customer service functions. This role offers an excellent opportunity for individuals with strong administrative skills and proficiency in various computer applications to contribute to a dynamic organisation.
Responsibilities
- Process sales orders accurately using CRM software and other relevant systems
- Manage order entry, updates, and confirmations in a timely manner
- Liaise with sales teams, customers, and suppliers to resolve order discrepancies or issues
- Maintain organised records of all sales transactions and correspondence
- Prepare documentation using Microsoft Word and PowerPoint for internal presentations and reports
- Ensure all customer information is kept up-to-date within the system, maintaining data integrity
- Provide excellent customer service by responding promptly to enquiries related to orders
- Assist with administrative tasks related to sales administration and general office duties
Experience
- Proven experience in sales administration or a similar administrative role
- Experience with CRM software such as Sage or similar platforms
- Strong organisational skills with the ability to manage multiple priorities effectively
- Excellent communication skills, both written and verbal, in English
- Demonstrated computer literacy and IT skills relevant to order processing tasks
- Ability to work independently with good time management skills
- Previous experience in customer service is advantageous but not essential
This position is ideal for candidates who are organised, proactive, and possess strong computer skills. The role offers an engaging work environment where attention to detail and excellent organisational abilities are highly valued.
Pay: £24,420.00-£25,500.00 per year
Application question(s):
- Do you have at least 1 year of experience processing sales orders, quotations, or sales administration tasks using a CRM, ERP, or order management system?
- Which of the following systems have you used in a previous role?
CRM software (Salesforce, HubSpot, Zoho, etc.)
Sage
ERP / Order Processing System
Microsoft Excel
None of the above
Work Location: In person