Technical support occupations Work, Jobs in Selly Oak, Wmd (with Salaries)

Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Technical Support Engineer
Open Minds —West Bromwich
- £32,000 a year
- Full-time
- Windows
- JavaScript
- Scripting
Quick apply
13d
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Apprentice CSOT Support Analyst - CSOT - 107557AP - Apprentice Grade 4
University of Birmingham —Birmingham
- £22,037 - £27,546 a year
- Full-time
- Customer service
- English
- Windows
- Annual leave
- Sick pay
6d
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Product Operative Support
Corpay —Meriden
- Full-time
- In-person
- Communication skills
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
12d
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership
Technology Products Support Officer
McHale Komatsu Ltd —Redditch
- Full-time
- CRM software
- Civil engineering
- Microsoft Excel
- Employee assistance programme
Quick apply
Regional Office IT Specialist - Burns & McDonnell (Multiple Location, UK)
Burns & McDonnell —Birmingham
- Full-time
- Computer Science
- Microsoft Office
- Analysis skills
8d
Customer Support Engineer (Site)
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Administrative experience
- Organisational skills
Training and Implementation Consultant (Aftersales Specialist)
Pinewood.AI —Birmingham
- £28,000 - £42,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
2nd Line IT MSP Support Engineer - starting Jan 2026
Rugosus Ltd. —Tamworth
- £26,000 - £34,000 a year
- Overtime
- Hybrid work
- Azure
- Up to 50% travel
- Customer service
- Work from home
Quick apply
4h
IT Support Technician
Gallagher —Warwick
- Full-time
- Azure
- IT
- Communication skills
SAP Systems Trainer
Contechs Consulting Limited —Solihull
- Up to £39.90 an hour
SAP Trainer
Select Engineering —Birmingham
- £39.90 an hour
- Call to connect
8d

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Onsite IT Support Analyst - 1st/2nd line

Tetra Tech -
Birmingham

Apply Now

Job details

Qualifications

IT support
Communication skills

Full job description

Onsite IT Support Analyst - 1st/2nd line

Join a busy technical environment where your support, initiative and customer focus will help keep the business connected, productive and ready for action.

Purpose & Scope of the Role

As an Onsite IT Support Analyst, you will provide first and second line IT support across the two Birmingham offices, acting as a trusted on-site presence. This is a practical, office-based role for someone who enjoys being close to the business, resolving issues quickly and improving the day-to-day technology experience for end users. You will also support the wider Service Desk, via tickets and phone, when demand allows - helping to maintain a responsive and efficient service.

Your Impact in this position

You will be the sole IT contact for local colleagues, delivering fast, effective support across hardware, software, printers, network connectivity and meeting room technology. You will be part of a larger IT team of 20 people in the UK with support, career advancement and team collaboration available to you. This is a great opportunity for someone at the early stages of their career looking to take a next step to a role with standalone responsibility. You will carry out regular checks, keep devices and spaces running smoothly, support new starter setup, and contribute to local IT projects, office moves and improvements.

Core Capabilities

Customer Focus: Provide a professional, friendly and responsive service that gives users confidence in IT support.
Technical Troubleshooting: Diagnose and resolve issues across Windows devices, Microsoft 365, printers, laptops, docks and AV equipment.
On-Site Support Delivery: Act as a visible and reliable presence in the office, ensuring meeting rooms, server rooms and end-user spaces are well maintained.
Service Desk Collaboration: Work closely with the wider team to manage tickets, update records accurately and escalate where needed.
Ownership and Proactivity: Spot recurring issues, suggest improvements and take responsibility for keeping service levels high.

Skills, Qualifications And Experience

Experience in a first or second line IT support. Strong communication skills and a customer-first approach. You will be confident working independently, prioritising workload and supporting users in a busy office environment.

Working Environment

This is a fully office-based role in Birmingham offices with occasional travel to Shrewsbury and Dunston as required. The role is best suited to someone who enjoys being present on site, working closely with colleagues and responding to business needs in a flexible, hands-on way.

#LI-CM1 #LI-ONSITE #TTRPC

Why join Tetra Tech?

Tetra Tech is a leading provider of consulting and engineering services working across the full project lifecycle worldwide. We have a wide range of expertise across our teams, providing a global support network with a personalised approach to client relationships to better understand where we can add value. We provide a collaborative environment that supports individual performance, innovation, and creativity.

We support public and private sector clients on local, national, and international projects to deliver sustainable and resilient solutions. Our operations in the UK, Ireland, and the Netherlands include more than 6,000 employees who are Leading with Science® to solve our clients’ most complex problems.

In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role.

Recruitment Agencies

We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list and any submitted will be taken as a gift. Please refer to the careers page on our website if you require any further information.

Apply Now

Refine Your Search

technical support occupations jobs in selly oak, wmd

Onsite IT Support Analyst - 1st/2nd line

Technical Support Engineer

Support Desk Engineer

IT Support Specialist

Service Desk Analyst / IT Support Help Desk Technician

Apprentice CSOT Support Analyst - CSOT - 107557AP - Apprentice Grade 4

IT Support Analyst

Product Operative Support

IT Support Analyst

First Line Support Analyst

Technology Products Support Officer

Regional Office IT Specialist - Burns & McDonnell (Multiple Location, UK)

Customer Support Engineer (Site)

Training and Implementation Consultant (Aftersales Specialist)

3rd Line Engineer - Support

Field Service Administrator

2nd Line IT MSP Support Engineer - starting Jan 2026

IT Support Technician

SAP Systems Trainer

SAP Trainer

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