Front office manager Work, Jobs in Selsdon, Gtl (with Salaries)

Lead Receptionist
BidvestNoonan —London
- £40,800 a year
- Full-time
- Customer service
- Front desk
- Employee discount
Quick apply
Care Home Receptionist
The Jawa Group —London
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
6d
Front Office Manager
Andaz Liverpool Street —London
- £49,700 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
11d
Hospitality General Manager
Ham Polo Club —Richmond
- £40,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Team management
Quick apply
Assistant Manager
Crust Bros —London
- £38,000 - £42,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick apply
Guest Service Manager- Assistant Front Office Manager
Holiday Inn Express London-Excel —East London
- £34,711.94 a year
- Full-time
- Hotel
- Organisational skills
- Guest services
- Free parking
- Employee assistance programme
Quick apply
3h
Office Administator
Elementa Support Services —Croydon
- £90 - £130 a day
- Part-time
- Customer service
- Administrative experience
- Organisational skills
8d
Office Manager/Executive Support
Liberty Global —London
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
Office Manager, London
CT Group —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Reception Manager
Guarding UK —London
- £18 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Office Manager
NBBJ —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Reception Coordinator
Warner Bros. Discovery —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Office Manager
Rodial —London
- Microsoft Office
- IT
- Communication skills
Quick apply
Reception Manager
IMPERIAL LONDON HOTELS —London
- £34,420.00 - £38,507.92 a year
- Full-time
- Culinary experience
- Hotel
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
Reception Manager
ST James Facilities —London
- £42,931.20 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
7d
Front Office Manager
Bvlgari Hotel London - Front Office —London
- Full-time
- Customer service
- English
- Hotel
Quick apply
3d
Bench General Manager
Five Guys UK —Sevenoaks
- Up to £40,970 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Assistant Operations Manager
Fulham Pier Hotel —London
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Hotel
- Business development
- Annual leave
Quick apply
13d
Front Office Supervisor/Duty Manager
London Bloomsbury Square Hotel —London
- From £29,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
11d
Front Office Manager
Millennium Hotel and Resorts UK —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply

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front office manager jobs near selsdon, gtl

Lead Receptionist

BidvestNoonan -
London

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Job details

Permanent | Full-time
£40,800 a year

Benefits

Employee discount

Qualifications

Customer service
Front desk

Full job description

About The Role

The Lead Receptionist is responsible for ensuring a seamless service delivery from the Front of House team. They will lead by example, collaborating with the client to create and continuously review the visitor journey, ensuring all team members and support staff are trained on and adhere to site-specific procedures. The goal is to deliver a personalised and intuitive guest experience.

The Lead Receptionist will also engage with client floor representatives to gather feedback on events and other FOH initiatives and liaise with local suppliers to secure discounts for occupiers. Building strong relationships with occupiers, facilities teams, and other internal and external stakeholders, the Manager will use their initiative to continuously improve service delivery, while motivating, developing, and inspiring the reception team to achieve the highest levels of customer service.

Visitor Experience

Lead the team in welcoming all visitors promptly and professionally, ensuring a personalized and seamless experience.
Oversee the reception, ensuring adherence to the relevant procedures for each occupier.
Maintain an immaculate and clutter-free reception area and lobby, creating a welcoming environment.
Ensure the team answers all calls promptly and in line with site-specific procedures.
Maintain close working relationships with facilities and security teams, assisting as needed.
Ensure thorough handovers between shifts, particularly with the security team.
Complete monthly KPI reports for the site and lead formal client meetings alongside the Operations Manager.
Attend regular meetings with Building Management and in-house teams, take minutes, and distribute them as needed.
Build and maintain strong relationships with reception teams on occupier floors, ensuring clear communication and seamless service delivery.

Occupier Experience & Community Management

Lead the Reception in preparing and executing a yearly occupier engagement strategy and plan for both buildings.
Support in delivering on-site events, pop-ups, and competitions.
Foster a strong community feel within the Walbrook Building through engagement initiatives.
Provide statistics and insights on occupier platform engagement and activities during monthly client meetings, identifying trends and opportunities.
Engage with client floor representatives to gather feedback on events and other FOH initiatives.
Collaborate with local suppliers to secure discounts and perks for occupiers.

Team Engagement

Inspire and develop the team to consistently deliver personalised and genuine customer service.

Conduct quarterly performance and development reviews for each team member, identifying training needs and providing timely feedback.

Train new starters and Support Team members, ensuring they are fully conversant with site-specific procedures, including emergency protocols.

Foster team spirit and collaboration across departments to deliver the highest level of service.

Address employee relations matters, conducting investigations, return-to-work interviews, and other HR-related tasks in collaboration with HR and the Operations Manager.

Regularly recognise team achievements and provide constructive feedback where improvement is needed.

Promote a one-team approach with security on-site through regular meetings, cross-training, and building strong working relationships.

Innovation and Technology

Stay informed on new Building Management technologies and innovations.
Critically evaluate current processes, suggesting improvements and enhancements to service delivery.
Share innovative ideas with the client and Operations Manager, focusing on continuous service improvement.
Stay up to date on industry trends and developments to ensure best practices are implemented.

Facilities Administration

Manage the visitor management and permit system access.
Order office supplies and stationery for the Walbrook Building, Management, Security, and Reception teams.
Attend and take minutes during occupier or management meetings.
Conduct monthly audits on key areas such as cleaning, building exterior, waste, maintenance, and engineering.
Standardise procedures and create processes to ensure operational efficiency (e.g., PO guides).
Assist the BM team with health and safety compliance and building regulations.
Work closely with Building Management on ad hoc projects and administrative tasks.
Collaborate with teams, including Security, Cleaning, and M&E, to ensure the smooth operation of the buildings.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

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front office manager jobs in selsdon, gtl

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