Dispatcher Work, Jobs in Selsey, Wsx (with Salaries)

Pallet Network Collection & Customer Service Coordinator
Roberts Transport (Sussex) Limited —Littlehampton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Dispatcher
Veezu —Portsmouth
- Full-time
- Customer service
- Continuous improvement
- Computer skills
Work Coordinator
Liberty —Havant
- £27,976 a year
- Overtime
- Analysis skills
- Communication skills
- Annual leave
Quick apply
13d
Scheduler
Mitie —Wickham
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Scheduling and Planning Coordinator (Maternity Cover)
Nviro —Portsmouth
- £15,870 a year
- Part-time
- Administrative experience
- Annual leave
- Employee assistance programme
10d
Rail Replacement Coordinator
First Bus —Fareham
- £14.89 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount

Discover related jobs

Based on your search for dispatcher jobs.

Cafe Lido Bar & Restaurant Front Of House Team Member
Cove UK —Selsey
Up-sell menu items and promotions to increase sales. Address guest feedback or complaints in a professional manner. Employee discounts across the resort.
£8.50 - £12.71 an hour
Quick apply
The Bayside Entertainment Venue Bar Team Member
Cove UK —Selsey
Taking orders and processing on the till. Ensuring drinks are delivered to a high standard. Generous friends and family holiday discounts.
£11.00 - £12.71 an hour
Quick apply
13d

I want to receive the latest job alerts for dispatcher in selsey, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

dispatcher jobs near selsey, wsx

Scheduling Coordinator jobs in Milton Keynes

Scheduling Coordinator jobs in Dudley Dy2

Scheduling Coordinator jobs in Swansea

Coordinator jobs in Glasgow

Membership Coordinator jobs in London

Scheduling Coordinator jobs in London

Dispatcher jobs in Greater Manchester

Aircraft Dispatcher jobs in Manchester Airport

Dispatcher jobs in Manchester Airport

Customer Service Coordinator jobs in Wellingborough

Customer Service Coordinator jobs in London

Customer Service Coordinator jobs in Glasgow

Research Coordinator jobs in London

Customer Service jobs in Milton Keynes

Customer Service Coordinator jobs in Maidstone

Remote Customer Service jobs in Greater Manchester

Rail Project Manager jobs in London

Business Development Manager jobs in Manchester

Operations Manager jobs in London

Rail Project Manager jobs in Bristol

Pallet Network Collection & Customer Service Coordinator

Roberts Transport (Sussex) Limited
Littlehampton

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
2 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Logistics
Microsoft Office
Transportation management systems
Communication skills
Time management

Full job description

Job Summary

The Pallet Network Collections & Customer Service Coordinator is responsible for managing customer collection requests, coordinating with pallet network partners, and providing excellent customer service throughout the collection and delivery process. The role ensures collections are booked accurately, customer enquiries are resolved efficiently, and service levels are maintained.

Key Responsibilities

Collections Coordination

Book and schedule pallet collections through the pallet network system.
Liaise with customers to arrange suitable collection times.
Ensure all collection information is accurate and complete before submission.
Monitor collection progress and resolve any issues or delays.
Coordinate with drivers, depots, and network partners to ensure successful collections.

Customer Service

Handle inbound and outbound customer calls and emails professionally.
Provide updates on collection and delivery status.
Resolve customer queries, complaints, and service issues promptly.
Build and maintain positive relationships with customers.
Escalate complex issues to management where necessary.

Administration

Enter and maintain accurate customer and shipment data.
Process collection requests and update transport management systems.
Produce reports on collections, service performance, and customer issues.
Maintain records in accordance with company procedures.

Operations Support

Work closely with the traffic and warehouse teams to ensure smooth operations.
Assist with POD (Proof of Delivery) requests and shipment tracking.
Identify opportunities to improve customer service and operational efficiency.
Support the team during peak operational periods.

Skills & Experience

Previous experience in customer service or transport/logistics.
Experience working with a pallet network is desirable.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Ability to prioritise workload in a fast-paced environment.
Good problem-solving and decision-making skills.
Competent in Microsoft Office (Word, Excel, Outlook).
Experience using transport management systems (TMS) is an advantage.

Personal Attributes

Customer-focused with a positive attitude.
Reliable and dependable.
Able to work under pressure and meet deadlines.
Strong attention to detail.
Team player with the ability to work independently.
Professional and courteous manner.

Key Performance Indicators (KPIs)

Collection booking accuracy.
Customer satisfaction levels.
Response times to customer enquiries.
Successful first-time collection rate.
Complaint resolution times.
On-time collection performance.

Working Hours

Full-time, Monday to Friday 09:00 - 18:00 (with occasional flexibility depending on operational requirements).
1 in 2 Saturday mornings - Paid as overtime

Pay: £28,000.00-£32,000.00 per year

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

dispatcher jobs in selsey, wsx

Pallet Network Collection & Customer Service Coordinator

Dispatcher

Work Coordinator

Scheduler

Scheduling and Planning Coordinator (Maternity Cover)

Rail Replacement Coordinator

Discover related jobs

I want to receive the latest job alerts for dispatcher in selsey, wsx

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected