Business services officer Work, Jobs in Selston, Ntt (with Salaries)

Customer Liaison Officer
Network Plus —Alfreton
- Customer service
- Supervising experience
- Leadership
Quick apply
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Tenancy Sustainment Officer
Action Housing & Support —Chesterfield
- £15,905.73 - £16,703.33 a year
- Part-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Democratic Services Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Annual leave
- Employee assistance programme
Operations Officer
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Part-time
- Hybrid work
- Administrative experience
- University
- School
- Employee discount
5d
Housing Officer - Derby
Serco Plc —Derby
- £29,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
13d
Operational Support Officer
HM Courts and Tribunals Service —Derby
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
Operational Support Officer
HM Courts & Tribunal Service —Derby
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
Customer Service/Administration Officer
Smart Short Stays Ltd —Chesterfield
- From £30,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Gym membership
Quick apply
Executive Officer to the Corporate Leadership Team
Nottinghamshire County Council —Nottingham
- Full-time
- Microsoft Office
- Accounting
- IT
7d
Commercial Lead - Property and Facilities Management
Metropolitan Police —Kilburn
- £74,766 - £77,775 a year
- Full-time
- Hybrid work
- English
- Project management
12d
Information Governance Officer
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Cricket Development Officer- Clubs & Volunteers
Derbyshire Cricket Foundation —Derby
- £25,000 - £26,000 a year
- Weekend availability
- Microsoft Excel
- Project management
- Driving
- Flexitime
- Work from home
Quick apply
Senior Communications and Engagement Officer (NEPTS)
East Midlands Ambulance Service NHS Trust —Nottingham
- £38,682 - £46,580 a year
- Overtime
- Travel
- Organisational skills
- Employee assistance programme
3d
Senior Admin Officer - Loughborough
HM Prison & Probation Service —Loughborough
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Communications Officer
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Annual leave
- Employee assistance programme
3d
Public Protection Officer
Derby City Council —Derby
- £30,024 - £32,597 a year
- Weekend availability
- Negotiation
- Annual leave
- Employee assistance programme
Information Security Officer
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Business Support Officer - Police Staff
Nottinghamshire Police —Arnold
- £30,333 - £32,613 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
13d
Communications and Engagement Manager
Forestry Commission —Clipstone
- £33,854 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Communication skills
3d

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business services officer jobs near selston, ntt

Customer Liaison Officer

Network Plus -
Alfreton

Quick apply

Job details

Permanent

Qualifications

Wastewater treatment
Driving Licence
Customer service
Performance management
Supervising experience
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

business services officer jobs in selston, ntt

Customer Liaison Officer

Referrals Coordinator

Tenancy Sustainment Officer

Democratic Services Officer

Operations Officer

Housing Officer - Derby

Operational Support Officer

Operational Support Officer

Customer Service/Administration Officer

Executive Officer to the Corporate Leadership Team

Commercial Lead - Property and Facilities Management

Information Governance Officer

Cricket Development Officer- Clubs & Volunteers

Senior Communications and Engagement Officer (NEPTS)

Senior Admin Officer - Loughborough

Communications Officer

Public Protection Officer

Information Security Officer

Business Support Officer - Police Staff

Communications and Engagement Manager

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