Financial reporting manager Work, Jobs in Send, Sry (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
1d
Accounting and Financial Reporting Assistant Manager
RSM UK —Guildford
- Full-time
- Hybrid work
- Tax experience
Accounting and Financial Reporting Manager
RSM UK —Guildford
- Full-time
- Hybrid work
- Supervising experience
Deputy Finance Manager
East Surrey Hospital —Chertsey
- £51,657 - £58,785 a year
- Full-time
- Accounting
- Organisational skills
- Financial services
- Work from home
- Sick pay
Quick apply
9h
Finance & Operations Manager
Jewel Home Group Ltd —Bagshot
- £45,000 - £55,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
Quick apply
7d
Group Financial Reporting & Technical Accounting Manager
Delta Capita —London
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
Quick apply
Deputy Finance Manager
Ashford and St. Peter's Hospitals NHS Foundation Trust —Chertsey
- £51,657 - £58,785 a year
- Full-time
- Management
- Accounting
- Organisational skills
- Employee discount
3d
Hotel Manager
Leesco Hotel Limited —Weybridge
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee discount
Quick apply
14d
Procurement Finance Reporting Manager
Nomad Foods —Woking
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
FP&A Manager
Harvey Water Softeners —Woking
- £70,000 a year
- Full-time
- Microsoft Excel
- Management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
7d
Commercial Finance Manager
Samsung Electronics —Chertsey
- Full-time
- Hybrid work
- Sales
- ERP systems
- Accounting
- Employee discount
- Sick pay
Operational Service Manager for Maternity
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £66,582 - £77,368 a year
- Full-time
- Leadership
11d
Global Financial Reporting Manager (12 month FTC)
Universal Music Group —London
- Microsoft Excel
- Analysis skills
- Team management
- Annual leave
- Employee discount
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Event Operations Manager, Fintech Meetup Europe
Hyve Group —London
4d
Assistant Manager - Accounting & Financial Reporting
Apex Group —Reading
- Full-time
- Communication skills
Financial Planning & Analysis Manager
Infor —Farnborough
- Hybrid work
- Microsoft Excel
- Management
- Master's degree
School Business Manager
St Dunstan's Catholic Primary School —Woking
- £41,585 - £51,175 a year
- Part-time
- Human resources
- Organisational skills
- IT
Quick apply
13d
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
6d
Financial Planning & Analysis Manager (Global)
Gray Dawes Group —London
- Full-time
- Hybrid work
- Analysis skills
- Employee assistance programme
Quick apply
3d

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
1 day ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

financial reporting manager jobs in send, sry

Customer Service Manager

Accounting and Financial Reporting Assistant Manager

Accounting and Financial Reporting Manager

Deputy Finance Manager

Finance & Operations Manager

Group Financial Reporting & Technical Accounting Manager

Deputy Finance Manager

Hotel Manager

Procurement Finance Reporting Manager

FP&A Manager

Commercial Finance Manager

Operational Service Manager for Maternity

Global Financial Reporting Manager (12 month FTC)

Client Engagement Manager

Event Operations Manager, Fintech Meetup Europe

Assistant Manager - Accounting & Financial Reporting

Financial Planning & Analysis Manager

School Business Manager

People Operations Manager - Events

Financial Planning & Analysis Manager (Global)

I want to receive the latest job alerts for financial reporting manager in send, sry

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