Operational manager Work, Jobs in Sevenoaks, Ken (with Salaries)

Office Manager
The Window Sanctuary Ltd —Westerham
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Human resources
- In-person
Quick apply
8d
Customer Service Manager
SAFEGUARD PEST CONTROL —Westerham and Crockham Hill
- £40,000 a year
- Overtime
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
5d
Head of Operational Support
HandPickedHotels —Sevenoaks Town and St. John's
- Temporary
- Hotel
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
12d
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
11d
Regional Property and Maintenance Manager - South
HandPickedHotels —Sevenoaks
- Hotel
- Travel
- Leadership
- Employee assistance programme
- Sick pay
Head of Operations
HandPickedHotels —Sevenoaks Town and St. John's
- Hotel
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
12d
School Caretaker/Maintenance Assistant
Sevenoaks Prep School —Sevenoaks
- From £26,569 a year
- Full-time
- In-person
- School
- Sick pay
Quick apply
11d
Senior PMO Manager
Mercury Hampton Ltd —London
- £60,000 - £95,000 a year
- Full-time
- Budgeting
- Leadership
- Communication skills
- Annual leave
Quick apply
Clubhouse & Community Operations Manager
Uckfield Rugby Football Club —Uckfield
- £30,000 - £40,000 a year
- Weekend availability
- Management
- Customer service
- In-person
- Free parking
Quick apply
4d
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
12d
Operations Manager
Natural Health Co —Royal Tunbridge Wells
- £34,000 - £38,000 a year
- Part-time
- Google Suite
- Writing skills
- Team management
- Health & wellbeing programme
- Employee discount
Quick apply
Head of Credit Hire
The Granite Group —Sevenoaks
- £63,774 - £79,228 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Flexible schedule
Quick apply
IT Manager
HandPickedHotels —Sevenoaks
- Hospitality
- Hotel
- Travel
- Employee assistance programme
- Employee discount
International Strategy & Operations Senior Manager, Commerce (French Speaking)
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Work from home
Operational Resilience and Readiness Manager
AXA —Redhill
- £60,000 - £75,000 a year
- Leadership
- Communication skills
- Employee discount
Clinic Manager
Envisage Dental UK —Sevenoaks
- Full-time
- Microsoft Office
- Business development
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
11d
Operations Manager
Virgin Active —London
- Full-time
- Team management
- Annual leave
- Employee discount
Operations Manager
Zealfashionspa limited —Gillingham
- £55,000 - £59,000 a year
- Full-time
- Customer service
- Writing skills
- Merchandising
- Store discount
- Health & wellbeing programme
Quick apply
6d
Operations Manager
Safetykleen —Maidstone
- £60,000 - £72,000 a year
- 8 hour shift
- Customer service
- Training & development
- Employee assistance programme
- Referral programme
Quick apply

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Office Manager

The Window Sanctuary Ltd
Westerham

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
8 days ago

Benefits

Company pension
On-site parking

Qualifications

CRM software
Customer communication
Customer service call handling
Inbound customer enquiry call handling
Client communication
Client services
Human resources
Customer support
Customer interaction
Office management
Project progress tracking

Full job description

Growth & Leadership Opportunity

This is a key role with the opportunity to grow as The Window Sanctuary grows. For the right person, there is scope to take greater ownership of the office, customer experience and wider operations over time.

Our Mission and Values

The Window Sanctuary is a family-run business focused on quality windows and doors, careful service and doing the job properly. We value people who take ownership, communicate clearly, care about the customer and do not settle for “that will do”.

Why We Are Expanding Our Team

As the business grows, we need stronger ownership of the day-to-day office, customer communication and project coordination. This role will help keep projects moving, customers informed and the wider team organised while giving the owners more time to focus on sales and growing the business.

Remuneration & Benefits

£30 000 – £35 000 per annum, depending on experience
Company Pension Scheme
Holiday allowance: 20 Days Including Bank Holidays
Ongoing training and development support
On-site parking

About the Role

This role sits at the heart of The Window Sanctuary. You will take ownership of the day-to-day office and help keep projects, people, customers and information moving from confirmed sale through to survey, ordering and installation.

Customer service is a major part of this role. Our customers expect a high level of care and communication, so you must be confident picking up the phone, speaking face to face and handling questions directly. You will work closely with the owners and wider team to make sure customers feel informed, problems are followed through and the office runs without everything coming back to the owners.

Core Responsibilities (but not limited to)

You will take ownership of the day-to-day office, keeping customers informed, the team organised and projects moving.

Act as a key point of contact for customers, handling calls, face-to-face conversations and queries in a warm and professional way so customers feel informed and well looked after.
Oversee the flow of live projects from sales handover through surveying, ordering and installation so each job moves forward with clear ownership and without avoidable delays.
Keep customers updated throughout their project, using phone, email and face-to-face communication as needed so they always understand what is happening next.
Run regular project and team check-ins, making sure actions have clear owners and deadlines so issues are followed through and nothing gets forgotten.
Keep Business Pilot and internal systems accurate and up to date so the whole team can rely on one clear source of information for every customer and project.
Coordinate communication between sales, surveyors, order processing, suppliers and installers so handovers are complete and everyone knows what needs to happen next.
Resolve customer and operational issues calmly and directly, taking ownership where possible and making sure problems do not get left sitting in an inbox.
Support the office team and improve day-to-day systems so communication is clear, work is organised and the business becomes less dependent on the owners.

A Bit About You

You are organised, practical and confident dealing with people. You are comfortable picking up the phone, speaking to customers face to face and handling difficult conversations when needed.

You have:

A strong customer service background, ideally in a business where customers expect a high level of personal care and communication
Confidence speaking to customers by telephone, face to face and in writing, without relying on email as the main way to solve problems
Experience in office management, administration, operations, project coordination or a similar role
Strong organisation skills and the ability to manage several live priorities without losing track of important details
A practical problem-solving mindset with a strong sense of ownership and responsibility

Extra Credit

(Nice to have, not essential)

Experience in the window, door, glazing, construction or home improvement industry
Experience using Business Pilot or a similar CRM / job management system
Experience coordinating surveyors, installers, tradespeople or field-based teams
Previous experience supporting HR processes, team reviews or performance management

Next Stage of the Selection Process

Once our initial selection process has been completed, selected candidates will be invited to join a group Zoom meeting with the founders of The Window Sanctuary.

This will give you the chance to meet the founders, learn more about the business and the role, ask questions, and see whether The Window Sanctuary feels like the right fit for you.

Date: 21st September 2026
Time: 5.00 pm

We look forward to hearing from you!

Pay: £30,000.00-£35,000.00 per year

Application question(s):

What are the three core values you stand for?

What three traits do you possess that would make you an exceptional Office Manager?
What town/city are you based in?

Work Location: In person

Quick apply

Refine Your Search

operational manager jobs in sevenoaks, ken

Office Manager

Customer Service Manager

Head of Operational Support

Customer Experience and Operations Manager

Regional Property and Maintenance Manager - South

Head of Operations

School Caretaker/Maintenance Assistant

Senior PMO Manager

Clubhouse & Community Operations Manager

General Manager - Mon to Fri

Operations Manager

Head of Credit Hire

IT Manager

International Strategy & Operations Senior Manager, Commerce (French Speaking)

Operational Resilience and Readiness Manager

Clinic Manager

Head of Business

Operations Manager

Operations Manager

Operations Manager

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