Retention manager Work, Jobs in Sevenoaks, Ken (with Salaries)

CRM Manager
Good Life —Orpington
- £40,000 a year
- Full-time
- SQL
- Analysis skills
- Organisational skills
- Work from home
- Employee discount
Quick apply
8d
Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
3d
Course Operations Manager
CST Training LTD —Bexley
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
3d
Partnership Manager
Safer Business Network Ltd —London
- £43,250 a year
- Full-time
- Hybrid work
- Management
- Business development
- Supervising experience
- Annual leave
Quick apply
8d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
3d
Build to Rent - General Manager
Sable Capital —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
10d
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Employer Services Manager
Get Set UK 1 —London
- Sales
- Contracts
- Employee assistance programme
Quick apply
Multi-site General Manager - Kent
Junior Adventures Group UK —Sevenoaks
- Full-time
- Travel
- School
- Paid training
Quick apply
4d
Senior Product Marketing Manager
Connexity | Skimlinks, a Taboola company —London
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Work from home
Quick apply
Creator Success Manager, ShopYourLikes
Connexity | Skimlinks, a Taboola company —London
- Full-time
- Hybrid work
- CRM software
- Travel
- Annual leave
- Work from home
Quick apply
Account Manager
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Senior Marketing Manager
Tropic Skincare —Croydon
- £65,000 - £75,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Annual leave
- Employee discount
Senior Business Development Manager
Connexity | Skimlinks, a Taboola company —London
- Full-time
- Hybrid work
- Google Suite
- Sales
- English
- Annual leave
- Work from home
Quick apply
Global Head of Production
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Management
- Sales
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Community Manager
Morro UK —Canada Water
- £30,000 - £35,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
8d
HR Manager
Amazin U Clinic —London
- £20 - £30 an hour
- Part-time
- Hybrid work
- Management
- Supervising experience
- Human resources
Quick apply
8d
CRM & Loyalty Manager
Cote Restaurants —Kensington
- £48,000 - £50,000 a year
- Full-time
- Hybrid work
- Driving
Quick apply

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retention manager jobs near sevenoaks, ken

CRM Manager

Good Life
Orpington

Quick apply

Job details

Full-time
£40,000 a year
8 days ago

Benefits

Casual dress
Work from home
Employee discount

Qualifications

Power BI
Salesforce Marketing Cloud
Tableau
SQL
Analysis skills
Organisational skills
HubSpot
AI
Google Analytics
Communication skills
Copywriting

Full job description

CRM Executive

GoodLife+ | London (Hybrid) | Up to £40,000

About GoodLife+

GoodLife+ is one of the UK’s fastest-growing membership, rewards and entertainment businesses. Members get access to instant win games, exclusive competitions, premium rewards and unforgettable experiences.

Our mission is to create exciting daily moments that keep customers engaged, entertained and coming back for more. CRM is at the heart of that — helping us deliver personalised communications that drive engagement, retention and customer value.

The Role

You will plan, build and optimise customer communications across email, SMS, push notifications and other digital channels. Using customer data and behavioural insights, you will create targeted campaigns that drive participation in instant win games, increase engagement and improve customer retention.

You will work closely with Product, Marketing, Data and Customer Operations teams, and will embrace AI tools to improve campaign effectiveness, content creation and operational efficiency.

Key Responsibilities

CRM Campaign Management

Build, execute and optimise CRM campaigns across multiple channels.

Deliver promotional campaigns supporting instant win games, competitions, prize launches and key business initiatives.

Manage campaign calendars and ensure all communications go out accurately and on time.

Conduct campaign testing and quality assurance before launch.

Customer Engagement & Retention

Support development and optimisation of customer lifecycle journeys.

Create personalised communications based on customer behaviour and engagement patterns.

Identify opportunities to increase participation, retention and lifetime value.

Support customer reactivation and retention campaigns.

Data & Insights

Analyse customer behaviour, campaign performance and engagement trends.

Produce reporting and actionable insights that support commercial decision-making.

Monitor key CRM performance metrics and identify optimisation opportunities.

Work with stakeholders to improve segmentation and targeting strategies.

AI & Content Creation

Use AI tools to support campaign ideation, content creation and optimisation.

Develop prompts and workflows that improve productivity and campaign performance.

Test and refine messaging to improve engagement and conversion rates.

Stay current with emerging AI technologies and marketing best practices.

Testing & Optimisation

Execute A/B tests across messaging, creative, segmentation and customer journeys.

Continuously improve campaign performance through experimentation and analysis.

Share learnings and recommendations with the wider team.

Skills & Experience

Essential

2+ years in a CRM, lifecycle marketing or retention-focused role.

Experience using CRM or marketing automation platforms.

Strong analytical and problem-solving skills, with the ability to turn data into actionable insights.

Experience building customer segments, automated journeys and targeted campaigns.

Excellent written communication and copywriting skills.

Experience using AI tools such as ChatGPT, Claude or Gemini.

High attention to detail and strong organisational skills.

Ability to manage multiple priorities in a fast-paced environment.

Commercial mindset with a focus on measurable results.

Desirable

Background in gaming, competitions, subscriptions, loyalty, rewards, e-commerce or other consumer-facing digital businesses.

Experience with Dotdigital, Klaviyo, Braze, Salesforce Marketing Cloud, HubSpot or similar platforms.

Experience with reporting tools such as Google Analytics, Looker Studio, Power BI or Tableau.

Basic SQL knowledge.

Experience running A/B testing and experimentation programmes.

What Success Looks Like

Within your first 12 months, you will:

Increase engagement with instant win games and promotional campaigns.

Improve customer retention and reactivation rates.

Deliver high-quality CRM campaigns with minimal errors.

Generate actionable insights that improve customer performance.

Help build AI-enabled CRM processes that improve efficiency and effectiveness.

Make a measurable contribution to customer lifetime value and business growth.

Why Join GoodLife+?

Join one of the UK’s fastest-growing consumer businesses.

Work in a fast-paced, entrepreneurial and ambitious environment.

Have a direct impact on customer engagement and commercial performance.

Gain exposure to modern CRM, AI and data-driven marketing practices.

Significant opportunities for growth, development and career progression.

Pay: £40,000.00 per year

Benefits:

Casual dress
Employee discount
Work from home

Work Location: In person

Quick apply

Refine Your Search

retention manager jobs in sevenoaks, ken

CRM Manager

Client Retention Manager

Course Operations Manager

Partnership Manager

Senior Customer Success Manager

Customer Success Manager

Build to Rent - General Manager

Operations Manager

Employer Services Manager

Multi-site General Manager - Kent

Senior Product Marketing Manager

Creator Success Manager, ShopYourLikes

Account Manager

Senior Marketing Manager

Experience & Engagement Manager

Senior Business Development Manager

Global Head of Production

Community Manager

HR Manager

CRM & Loyalty Manager

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