Insurance claims handlers Work, Jobs in Shalford, Sry (with Salaries)

Claims Officer
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Hybrid work
- Customer service
- Analysis skills
- Computer skills
- Employee assistance programme
- Life insurance
Quick apply
Junior Insurance Claims Handler
Collyers TMA —Crawley
- Full-time
- Customer service
- Communication skills
Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
6d
Audi Warranty Administrator
Sytner Audi West London —West London
- Weekend availability
- Administrative experience
- Organisational skills
- Employee discount
Customer Service Phone Support - Damage Recovery Team
Enterprise Mobility —Aldershot
- £26,450 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Customer Service Advisor
Healix —Esher
- £26,000 - £28,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Annual leave
- Employee discount
Quick apply
6d
Motor Claims Handler
4th Dimension Innovation Ltd —Egham
- £24,500 - £26,500 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Work from home
Quick apply
3d
Claims Specialist
Aon Corporation —Redhill
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
6d
Claims Recovery Representative (Damage Recovery Unit) - Aldershot
Enterprise Mobility —Aldershot
- £26,450 a year
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
13d
Warranty Advisor
Lookers —Crawley
- £32,000 - £36,000 a year
- Full-time
- Organisational skills
- IT
- Annual leave
Quick apply
Automotive Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Health & Safety Insurance Advisor
Superdrug —Croydon
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Store discount
- Employee discount
10d
Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
4d
Client Support Administrator
Specialist Risk Group —Sutton
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Life insurance
- Sick pay
Senior Customer Relations Executive
4th Dimension Innovation Ltd —Egham
- £38,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Negotiation
Quick apply
3d
Case Management Specialist
LRG —Camberley
- £30,000 a year
- Remote
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
Customer Service Advisor
Unum Group —Basingstoke
- £26,000 a year
- Full-time
- Hybrid work
- Communication skills
9d
Senior Claims Negotiator
Gallagher —Kingston upon Thames
- Customer service
- Computer literacy
- Analysis skills
Complaints Handler-Italian Speaking
Collinson —Haywards Heath
- Hybrid work
- English
- Hotel
- Organisational skills
9d
Healthcare Administrator
International SOS —London
- Bilingual
- Customer service
- English
4d

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Claims Officer

Neilson Financial Services -
Windsor

Quick apply

Job details

£30,000 - £45,000 a year

Benefits

Free flu jabs
Company pension
Employee assistance programme
Life insurance

Qualifications

Customer service
Analysis skills
Computer skills
Financial services
Medical terminology
Communication skills

Full job description

Start Date: 14th September 2026

Hybrid (after training)

Starting Salary: £30,000

The Claims Officer performs all core activities within the team, demonstrating dedication, a detail-oriented approach and providing outstanding and memorable service to claimants. The Claims officer is responsible for efficiently processing and managing life insurance claims, ensuring our policyholders receive timely and accurate support during difficult times. The Officer deals with all claims fairly and promptly and in accordance with regulatory requirements and business values and plays a critical role in upholding our commitment to exceptional customer service.

Main Duties & Responsibilities:

Personally handle all aspects of the Claims process, liaising with Customers, internal teams, and external stakeholders as necessary
Effectively utilise all available methods of communication (Email, Telephone, workflow systems)
Ensure all logs are updated accurately and on time
Plan, organise and prioritise workloads to meet agreed service levels
Assess the individual set of circumstances to each case assigned
Liaise with the customer on an on-going basis (both by phone and through written correspondence) keeping them informed of the progress of the case
Liaise with other business areas where relevant and maintain records of all correspondence, decisions, and rationale
Manage and liaise with external stakeholders where appropriate as well as compiling case files and relevant information required
Keeping up to date with product knowledge
Providing feedback to other teams in the business and within the team
Proactively review/challenge current processes and suggest ways to improve the customer journey

Knowledge & Experience:

Minimum requirements

2+ years’ experience in insurance claims handling
Excellent communication and interpersonal skills, with a demonstrated ability to correspond both verbally and written to exceptionally high standards
Extensive customer service experience
Demonstrable analytical skills, attention to detail capabilities, the ability to maintain accurate records
Proficient computer skills
Working knowledge of regulatory and compliance requirements in Financial Services

Highly Desirable requirements

Working knowledge of UK life insurance policies, regulations, and industry standards
Knowledge of practice and procedures in a highly regulated Financial Services environment
Experience in working with external stakeholders as part of the claims handling process
Knowledge of medical terminology is a plus.

What you get from us:

Competitive salary with clear progression to £45,000
Structured training and ongoing coaching from day one
Incentives & rewards including Amazon & Love2Shop vouchers, tech gadgets, and more
Hybrid working options based on performance and service length
Life Assurance from day one
Employee Assistance Programme for support in life’s challenges
Wellbeing benefits: flu vaccinations, cycle-to-work scheme, eye test & glasses vouchers
Pension scheme, 23 days holiday plus bank holidays
Career progression opportunities with clear pathways

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia.

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Quick apply

Refine Your Search

insurance claims handlers jobs in shalford, sry

Claims Officer

Junior Insurance Claims Handler

Customer Care Agent

Audi Warranty Administrator

Customer Service Phone Support - Damage Recovery Team

Customer Service Advisor

Motor Claims Handler

Claims Specialist

Claims Recovery Representative (Damage Recovery Unit) - Aldershot

Warranty Advisor

Automotive Warranty Administrator

Health & Safety Insurance Advisor

Warranty Administrator

Client Support Administrator

Senior Customer Relations Executive

Case Management Specialist

Customer Service Advisor

Senior Claims Negotiator

Complaints Handler-Italian Speaking

Healthcare Administrator

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