Learning and development business partner Work, Jobs in Sharnbrook, Bdf (with Salaries)

Customer Service Coordinator
Macfarlane Group —Milton Keynes
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Learning & Development Partner
Wells & Co. —Bedford
- Up to £70,000 a year
- Full-time
- Hospitality
- Project management
- Training & development
- Annual leave
Quick apply
Senior Human Resources Business Partner
BDA —Luton
- £83,000 - £90,000 a year
- Hybrid work
- English
- Bachelor's degree
- Travel
- Work from home
Quick apply
14d
Neighbourhood Programme Manager (Everton East)
Liverpool City Council —Everton
- £51,356 - £56,673 a year
- Budgeting
- Communication skills
- Employee assistance programme
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
Business Development Manager
Welcomm Communications Ltd —Market Harborough
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
8d
HR Business Partner
Solina Group —Biggleswade
- Full-time
- Microsoft Office
- Continuous improvement
- Travel
SHE Advisor
Mick George Ltd —Huntingdon
- Full-time
- Databases
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
14d
Training & Development Officer
Banana Moon Day Nurseries —Milton Keynes
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Training & development
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior HR Business Partner
ID Logistics & Transport Ltd —Northampton
- £60,000 a year
- Full-time
- In-person
- Training & development
- Leadership
Quick apply
8d
Immigration & Redeployment Coordinator
East of England Ambulance Service Trust —Bedford
- £32,073 - £39,043 a year
- Full-time
- Continuous improvement
- Human resources
- Recruiting
1d
Assistant Editor & Camera Operator (FTC)
Dominos —Milton Keynes
- Temporary
- Organisational skills
- Communication skills
HR Operations Partner
Churchill Group —Milton Keynes
- Hybrid work
- Bachelor's degree
- Driving
- Travel
- Employee discount
- Sick pay
Quick apply
4d
Business Development Executive
Welcomm Communications Ltd —Market Harborough
- From £25,284 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Business Support Officer
Brampton Medical Practice —Brampton
- From £29,932.50 a year
- Part-time
- Microsoft Office
- Recruiting
- Organisational skills
Quick apply
Senior Product Manager
HMGCC —Milton Keynes
- £79,514 a year
- Overtime
- Mentoring
- Training & development
- Free parking
- Annual leave
Partner Growth & Engagement
Passion4hair —Milton Keynes
- £14.00 - £14.50 an hour
- Full-time
- CRM software
- Sales
- Business development
- Free parking
Quick apply
3d
Military Intelligence & Data Analyst Coach
FIND. —Bedford
- £35,000 a year
- Full-time
- Military
- Mentoring
- Training & development
Quick apply
Public Health Principal - Maternity
Milton-Keynes-Council —Milton Keynes
- £49,817 - £54,143 a year
- Full-time
- Data analysis skills
- In-person
- Annual leave
- Work from home
2d
Service Manager Commissioning (SEND)
Milton-Keynes-Council —Milton Keynes
- £62,638 - £66,538 a year
- Analysis skills
- Annual leave
- Work from home
7d

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Customer Service Coordinator

Macfarlane Group -
Milton Keynes

Apply Now

Job details

Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Referral programme

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Logistics
Internal department liaison
Organisational skills
Customer interaction
Outbound calling
Communication skills
Supply chain customer service

Full job description

Location: Milton Keynes
Hours: Full time, Monday to Friday
Package: Basic salary up to £30,000 (dependent on experience) plus bonus & flexible benefits package including up to 27 days holiday (plus additional annual leave purchasing scheme)
Sector: Packaging Distribution/E-commerce

Protecting what matters, together
We’re dedicated to protecting what matters most – our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows.

With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement at all stages of your career.

We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. Our business values commitment, diligence, teamwork, adaptability and a thirst for learning – so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future.

The Customer Service Coordinator role
We’re looking for an enthusiastic and customer-focused Customer Service Coordinator to join our growing online division, based at our Milton Keynes site.

This is a fast-paced, varied role where you’ll become a key point of contact for a portfolio of customers, helping to ensure every interaction delivers an outstanding customer experience. You’ll manage customer enquiries, support sales order processing, chase orders and coordinate closely with our logistics, procurement and courier teams to ensure customer requirements and delivery commitments are met.

Working as part of an established and supportive team, you’ll build strong relationships with customers and colleagues alike, while developing a sound understanding of our products, systems and processes.

What you will be doing

Act as a key point of contact for customer accounts, providing responsive and professional support throughout the customer journey.
Maintain regular contact with customers to understand their needs and ensure consistently high service standards.
Handle incoming and outgoing calls, resolving customer queries and keeping customers informed of progress.
Process sales orders and undertake associated administration accurately and efficiently.
Proactively chase customer orders and liaise with internal teams to ensure requirements and delivery commitments are met.
Work closely with logistics, procurement and courier partners to coordinate fulfilment and resolve any delivery or service issues.
Develop a strong understanding of our product range, internal processes and administration systems.
Maintain accurate and up-to-date customer information and activity on our CRM system.
Investigate and process customer credits where appropriate.
Build effective working relationships across the wider business to ensure a joined-up and first-class customer experience.

What you will bring
We’re looking for someone who thrives in a busy customer-focused environment and takes pride in providing excellent service. You’ll be organised, commercially aware and confident communicating with customers and colleagues across the business. You’ll ideally bring the following…

Demonstrable experience within a fast-paced customer service, customer support or similar role.
Excellent customer service skills and a genuine customer-first approach.
A confident and professional telephone manner, with the ability to build rapport quickly.
Strong written and verbal communication skills.
Experience of sales order processing and associated administrative activities.
Experience using CRM systems, with the confidence and aptitude to learn new systems quickly.
Strong organisational skills and attention to detail, with the ability to manage multiple priorities.
The ability to develop effective working relationships with colleagues across different departments.
Good commercial awareness and a positive, team-oriented approach.

Desirable, but not essential:

Experience within packaging, distribution, e-commerce or a similar fast-paced environment.
An understanding of logistics, procurement or customer fulfilment processes.
Knowledge of packaging products or a similar product range.

What you will get
We provide a competitive basic salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include:

25 days annual leave, rising to 27 days with service, plus all public/bank holidays
Additional annual leave purchasing scheme
Contributory pension scheme
Free parking at most of our site locations
Annual company-paid volunteering day
Employee Assistance Programme
Extensive training, development and career progression opportunities
Employee discount scheme with discounts across major retail and leisure brands
Simply Health/Dental Cover option or BUPA cover for qualifying roles
Enhanced HR policies relating to various employee rights and entitlements
Long service awards (5-40 years)
Charitable giving options
Financial support with eye tests/purchasing glasses for DSE users
EE Mobile discount scheme
Candidate referral scheme – £750 for referring successful applicants to Macfarlane job vacancies

Your future with us
At Macfarlane Group, we believe in developing our people and supporting them to build long-term careers.

Through structured training, internal expertise and external development opportunities, you’ll have the opportunity to broaden your customer service, commercial and product knowledge and progress within a successful and growing business.

How to apply/Next steps All applications will be acknowledged. If you haven’t heard from us within a fortnight, please assume your application was unsuccessful.

We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly.

Apply Now

Refine Your Search

learning and development business partner jobs in sharnbrook, bdf

Customer Service Coordinator

Learning & Development Partner

Senior Human Resources Business Partner

Neighbourhood Programme Manager (Everton East)

Digital Marketing Manager

Business Development Manager

HR Business Partner

SHE Advisor

Training & Development Officer

Senior HR Business Partner

Immigration & Redeployment Coordinator

Assistant Editor & Camera Operator (FTC)

HR Operations Partner

Business Development Executive

Business Support Officer

Senior Product Manager

Partner Growth & Engagement

Military Intelligence & Data Analyst Coach

Public Health Principal - Maternity

Service Manager Commissioning (SEND)

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