Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: Governance Analyst
City: Telford
State/Province: Shropshire
Posting Start Date: 7/16/26
About Servaada, a Wipro company:
Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.
Job Description:
Job Description
About the Role:
Servaada, a Wipro company is looking for a Governance Analyst. The Governance Analyst role supports the delivery of effective governance through accurate reporting, coordination of governance activities, and maintenance of data, documentation and controls. The role enables strong oversight and informed decision‑making by ensuring governance information is reliable, timely and well‑structured.
The role operates with low to moderate autonomy, supporting governance decision‑making through data, analysis and coordination. Complex issues are escalated to Governance Managers as appropriate. Success is measured by the accuracy and timeliness of reporting, quality of governance data, and effective support to governance forums, audits and issue management.
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Responsibilities:
Support governance reporting, forums and documentation for assigned clients or services
Coordinate management information and produce governance packs for forums and stakeholders
Monitor service performance, including SLAs, KPIs and other key metrics
Track governance issues, actions and remediation activities, maintaining accurate logs
Support incident management, audits and remediation activities from a governance perspective
Maintain governance records, artefacts and documentation to agreed standards
Liaise with internal teams to gather data, updates and inputs for reporting and governance forums
Support the ongoing operation of governance processes and controls
Escalate risks, issues or data concerns to Governance Managers in a timely manner
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Essential Skills:
Strong analytical and reporting capability, with the ability to work accurately with data
Good written and verbal communication skills
High level of attention to detail and data quality
Strong organisational skills, with the ability to manage tasks and deadlines
Ability to follow structured processes and governance standards
Basic understanding of governance, risk or compliance concepts
Desirable Skills & Qualifications:
Experience in financial services, pensions, life insurance or outsourcing environments
Knowledge of pensions or life insurance products and services
Experience using governance, reporting or workflow tools and systems
Entry‑level qualification or training in governance, risk or compliance (or working towards)
Personal Attributes:
Detail‑focused, reliable and methodical in approach
Organised and proactive, with good time management skills
Willing to learn and develop governance and regulatory knowledge
Confident communicator when working with internal teams
Team‑oriented and collaborative, with a supportive mindset
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Application of Individual Conduct Rules:
Standard of conduct is reasonable under all circumstances relating to
Must act with integrity
Must act with due skill, care and diligence
Must be open and cooperative with the FCA and other regulators
Must pay due regard to the interests of customers and treat them fairly
Must observe proper standards of market conduct
Join our team as a Governance Analyst and make a meaningful impact in the lives of our clients and beneficiaries. If you have a passion for governance, a thorough understanding of investment services, and a desire to assist customers in their financial journey, we welcome you to apply and be part of our dedicated team.
Equal Opportunities:
Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.
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