Agent Work, Jobs in Sheffield, Eng (with Salaries)

Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
14d
Emergency Call Centre Agent
SoloProtect Ltd —Sheffield
- £27,022 - £29,724 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
6d
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —Sheffield
- £2,224 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Site Agent
M Group —Rotherham
- Civil engineering
- Team management
- Contracts
- Annual leave
- Employee assistance programme
Estate Agent
The Property Experts —Sheffield
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
University Partnerships Manager
UniHomes —Sheffield
- £40,000 a year
- Full-time
- Salesforce
- Business development
- Travel
- Work from home
- Employee discount
Quick apply
Client Services Advisor
Redbrik Estate Agents —Sheffield
- £25,000 - £27,500 a year
- Full-time
- Salesforce
- Organisational skills
- IT
Quick apply
Customer Relations Consultant
Leger Shearings Group —Rotherham
- £30,000 a year
- Full-time
- Customer service
- Computer skills
- Phone etiquette
- Free parking
- Annual leave
6d
Head of B2C Sales
UniHomes —Sheffield
- £50,000 - £75,000 a year
- Weekend availability
- Management
- Salesforce
- Leadership
- Employee discount
- Referral programme
Quick apply
Customer Service Specialist
Sherwin-Williams —Sheffield
- £27,895 - £34,044 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
13d
Dispatcher
Veezu —Sheffield
- Full-time
- Customer service
- Continuous improvement
- Computer skills
AI Product Manager
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Employee discount
- Referral programme
Quick apply
Parts Advisor
T.C. Harrison JCB —Sheffield
- Full-time
- Sales
- Customer service
- Driving
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Commercial Catering Equipment Cleaner / Warehouse Operative
Lloyd Catering Equipment —Rotherham
- From £24,784.50 a year
- Full-time
- Maintenance
- Warehouse experience
- Construction
Quick apply
2d
Conveyancing Assistant
Lovedays Solicitors —Bakewell
- From £24,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Sheffield
- £3,800 a month
- Full-time
- Sales
Quick apply
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —Huddersfield
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Reception Team Member Part Time
AccorHotel —Sheffield
- Part-time
- English
- Hotel
- IT
Quick apply
Sales Validation Advisor (Part-Time)
Luxion Group Limited —Chesterfield
- £27,976 a year
- Part-time
- Remote
- Communication skills
5d
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply

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agent jobs near sheffield, eng

Customer Support Agent

Home Decor GB Ltd -
Sheffield

Quick apply

Job details

Permanent | Full-time
From £24,785 a year
14 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Excel
Customer service
Sales administration
Organisational skills
Contracts
Account management

Full job description

Job Description

Home Decor Group is a leading supplier of contemporary bedroom furniture and kitchens to the DIY, construction, domestic and new-build markets.

At our modern facility in Sheffield we create stunning fitted wardrobes, sliding wardrobe doors and freestanding furniture, including a range of functional modular based storage solutions which are used in both home living and home office environments. See what we do here https://www.hdhc.com/.

We are currently recruiting a Customer Support Agent based in our Sheffield Head Office who will support the team in delivering first class service to our customers.

Great working environment within an established team and generous benefits Full time hours are 37.5 hours a week, Monday to Friday, with an early finish one day of the week on a rota basis. Some flexibility in the working of these hours would be considered.

The role would suit someone who is looking to start a career in customer service and full support and training will be given.

Starting salary is £24,785, increasing with experience

26 days holiday each year, plus bank holidays

Generous pension and life assurance schemes

Health Cash Plan

Free Parking

Employee discount

Main Purpose of the Role

· Support the Internal Account Manager with the day to day running of the customer accounts from ‘order call off to cash’.

Building and maintaining strong relationships based on trust, a sense of urgency, professionalism. You understand your customer’s needs and ensure that Home Décor meets and exceeds expectations.
Proactively manage the customer order banks through regular contact with sites and sales. Manage every stage of the order process via total ownership of each customer order from the point of call off to successful install.

· While accuracy is paramount, you will also work at a high pace at all times to ensure that agreed daily productivity targets are met and that all orders are entered on time, in full to the agreed schedule.

Key Responsibilities

· Accurately Process orders on internal Microsoft AX system.

Facilitate customer solutions and resolutions by bringing together cross functional stakeholders including Installation, Production/Warehouse, Planning, Logistics, Sales and Marketing.
Actively assist in the cash collection process by overseeing compliance from call off to the sign off process. Act as the first point of contact for escalated collection queries.
Source customer care reports for all accounts, monitoring any outstanding replacement/remedial works and closing them out promptly.

· Adhere to the company’s clear desk policy at the end of every day.

· Identify and share opportunities for efficiency and improved productivity within the order entry process.

Supporting the Accounts department with various enquiries including dealing with customer queries, credits and invoices appropriately.
Providing accurate information and data to both software systems – AX for order entry and Field Aware for installation planning.

Knowledge & Experience

Experience working within a similar role in Sales Administration would be desirable.
Retail or similar experience, giving experience of customer contact and working towards achieving excellent Customer Service.

Key Skills & Qualifications Required

Previous account management experience, preferably in the contract/building sector
Good communicator and a confident telephone manner.
· Attention to detail, task focus and accuracy.

· Excellent organisational and prioritisation skills, and able to work under pressure

· Understanding of the product and construction industry preferred.

· Able to work as part of a team as well as individually.

· Excel intermediate, comfortable working with ERP and scheduling systems, strong administration skills.

Home Decor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any characteristic protected by law.

Job Types: Full-time, Permanent

Pay: From £24,785.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Life insurance
Sick pay

Experience:

Microsoft Excel: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

agent jobs in sheffield, eng

Customer Support Agent

Emergency Call Centre Agent

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

Site Agent

Estate Agent

University Partnerships Manager

Client Services Advisor

Customer Relations Consultant

Head of B2C Sales

Customer Service Specialist

Dispatcher

AI Product Manager

Parts Advisor

Commercial Catering Equipment Cleaner / Warehouse Operative

Conveyancing Assistant

JUNIOR SALES ADVISOR

Trainee or Certificated Enforcement Agent

Reception Team Member Part Time

Sales Validation Advisor (Part-Time)

Lead Salesforce Implementation Specialist

I want to receive the latest job alerts for agent in sheffield, eng

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