bt Work, Jobs in sheffield, eng (with Salaries)

2nd Line IT Engineering Professional (shift)
BT —Sheffield
- Azure
- Windows
- Microsoft Office
9d
In-life 24/7 Operations Professional
BT —Sheffield
- 12 hour shift
- Analysis skills
- Linux
- Communication skills
- Annual leave
- Employee discount
3rd Line IT Engineering Specialist
BT —Sheffield
- Azure
- Windows
- Microsoft Office
- Gym membership
13d
Network Security Specialist
BT Group —Sheffield
- Windows
- Agile
- Linux

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bt jobs near sheffield, eng

2nd Line IT Engineering Professional (shift)

BT -
Sheffield

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Job details

9 days ago

Benefits

Company pension

Qualifications

Microsoft Windows Server
Cloud infrastructure
Azure
Operating systems
SCCM
Windows
Microsoft Office
Continuous improvement
Virtualisation
SAN
VMWare
Citrix
Intune
ESXi
vCenter

Full job description

Job Description

Job Title: 2nd Line IT Engineering Professional (shift)

Req ID: 57490

Job Function: Service

Posting Start Date: 25/05/2026

Posting End Date: 08/06/2026

Division: UK Business

Job Location: GBR Sheffield Endeavour

Advertised Salary: Competitive

Job Req ID:

Posting Date:

Function:

Location:

Salary:

About the role

Based in the UK Business IT Cloud Team, this role provides 2nd line support for cloud and hybrid infrastructure, ensuring secure, stable platforms for customer and internal services. It focuses on resolving escalated issues, maintaining service continuity, and delivering changes in line with agreed service levels to support business outcomes and customer experience. The role also prioritises customer needs, supports continuous improvement, and works with wider teams to keep services reliable, secure, and fit for purpose.

Please note you must either hold or be eligible for SC (Security Clearance) & NPPV 3 Clearance for this role, which will require a minimum of 5 years working history in the UK to be eligible.

What you’ll be doing

Diagnose and resolve escalated technical issues from first line using structured troubleshooting and logical analysis
Deliver fixes and changes in line with agreed processes and service level targets to maintain stability
Support live services and onboarding activities, ensuring continuity and timely incident resolution
Collaborate with internal teams, suppliers, and customers while managing a balance of planned and reactive work

Essential Skills / Experience

Demonstrates accountability and takes responsibility for actions and outcomes
Focuses on customer needs and aims to deliver proactive, high-quality service
Applies logical thinking to understand and work through complex challenges
Works collaboratively across teams and supports shared goals and outcomes

Desirable Skills / Experience

Experience administering Windows Server and desktop operating systems
Experience managing virtualisation platforms such as VMware vCenter/ESXi and Nutanix AHV
Experience supporting enterprise storage solutions including HP 3PAR and NetApp SANs
Experience working with Microsoft and cloud technologies such as Office 365, Azure, Entra ID, Intune, SCCM, and Citrix
Experience supporting security, patching, and backup solutions including Infoblox, Ivanti, WSUS, and Commvault

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

10% on target annual bonus
Access to an online private GP 24/7 for you and your immediate family
Market-leading paid carers leave with up to 2 weeks off
Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
Discounted EE and BT products, including mobile and broadband
Market leading Pension scheme – 5% from you and 10% from us
Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK

We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Apply Now

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bt jobs in sheffield, eng

2nd Line IT Engineering Professional (shift)

In-life 24/7 Operations Professional

3rd Line IT Engineering Specialist

Network Security Specialist

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