Cloud Work, Jobs in Sheffield, Eng (with Salaries)

Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Computer networking
- Communication skills
- Employee assistance programme
NOC/NSCC Technician I
Transaction Network Services —Sheffield
- 12 hour shift
- Time management
12d
IT Technician
FluidOne —Sheffield
- Full-time
- Computer networking
- Organisational skills
- Employee assistance programme
4d
Cloud Kitchen Assistant
Pasta Evangelists —Sheffield
- £12.21 - £13.71 an hour
- Part-time
- Bar
- Cooking
- Cleaning
- Referral programme
IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
5d
IT Support & Projects Technician
Oliver King Consulting Limited —Sheffield
- Up to £30,000 a year
- Full-time
- Travel
- Communication skills
Quick apply
5d
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Computer networking
- Communication skills
- Employee assistance programme
Data and IT analyst
Alpha May Care First Limited —Wakefield
- Up to £27,000 a year
- Full-time
- Microsoft Excel
- Azure
- Data analysis skills
- Health & wellbeing programme
- Sick pay
Quick apply
12d
Junior IT Operations Engineer (12m FTC)
UniHomes —Sheffield
- £25,878 a year
- Full-time
- Computer Science
- Bachelor's degree
- Employee discount
- Referral programme
Quick apply
11d
Junior Data Engineer
Keepmoat Homes —Doncaster
- Full-time
- Microsoft Word
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
6d
Accounts Assitant
Omnia Outsourcing —Rotherham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
Information Security Specialist II
SBS —Sheffield
- Hybrid work
- Communication skills
- Annual leave
Accounts Admin Assistant
Magnomatics Limited —Sheffield
- Part-time
- In-person
- Communication skills
- Free parking
- Life insurance
Quick apply
8d
Looker Developer / BI Analyst
Tes Global —Sheffield
- £40,000 - £50,000 a year
- Full-time
- Analysis skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Financial Accounting & Reporting Assistant Controller
Insight Enterprises —Sheffield
- Analysis skills
- Continuous improvement
- Analytics
Reception Team Member Part Time
AccorHotel —Sheffield
- Part-time
- Hotel
Quick apply
IBMz Network Engineer
NTT Ltd —Sheffield
- Weekend availability
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
Software Engineer
ZOO Digital Group plc. —Sheffield
- £42,000 a year
- Hybrid work
- Scripting
Quick apply
Software Engineer
Autodesk —Sheffield
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Overseas Contractor
LTM —Sheffield
- £65 an hour
- Software troubleshooting
- Continuous improvement
- APIs
Quick apply
7d

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Level 1 Helpdesk Engineer

FluidOne -
Sheffield

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Microsoft Exchange
User account management
IT permissions management
Computer networking
Customer support
Customer interaction
Communication skills
Remote diagnostics
Help desk
Identity & access management

Full job description

Location:

Sheffield

Report to:

Level 1 Team Leader

Hours:

Full time permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne’s toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne’s dual-structured approach ensures all customers – from growing SMBs to large, complex enterprises – benefit from trusted, innovative, and future-ready IT services.

Role Overview:

The Helpdesk Engineer is part of a team providing remote support to clients, managing a range of 1st line cases.

Strong written and verbal communication skills are essential for effective interaction with end users.

Responsibilities:

Communicate with end users via telephone, email, and remote-access tools.
Deliver high‑quality client service and manage expectations in line with established processes
Manage all service requests in accordance with defined SLAs.
Take full ownership of incidents through to resolution or appropriate escalation.
Maintain accurate and timely updates within the Service Desk system

Requirements:

Proficient in diagnosing network, software, and hardware issues both verbally and remotely.
Strong knowledge of Microsoft Windows 10 and 11.
Proficient with Microsoft 365 applications
Experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint, Entra ID).
Experience managing users and permissions in Active Directory / Entra ID
Minimum 12 months’ experience in a similar support role.

Desirable:

Foundation-level understanding of networking principles
Knowledge of Windows Server environments and Active Directory administration

Other:

Strong grounding in general IT support
Excellent customer service and communication skills
Ability to perform effectively in a fast‑paced environment
Proactive, with strong initiative
Demonstrates ownership and accountability
Maintains a high standard of professional conduct
Experienced in IT issue analysis and resolution

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Sodexo discount platform
FluidOne breakfast and refreshments on office days
Pension contribution – 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

cloud jobs in sheffield, eng

Level 1 Helpdesk Engineer

NOC/NSCC Technician I

IT Technician

Cloud Kitchen Assistant

IT Support Technician

IT Support & Projects Technician

Level 2 Helpdesk Engineer

Data and IT analyst

Junior IT Operations Engineer (12m FTC)

Junior Data Engineer

Accounts Assitant

Information Security Specialist II

Accounts Admin Assistant

Looker Developer / BI Analyst

Financial Accounting & Reporting Assistant Controller

Reception Team Member Part Time

IBMz Network Engineer

Software Engineer

Software Engineer

Overseas Contractor

I want to receive the latest job alerts for cloud in sheffield, eng

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