it service delivery manager Work, Jobs in sheffield, eng (with Salaries)

Customer Delivery Manager
Computacenter —Sheffield
- Analysis skills
- IT
- Leadership
13d
Service Desk Manager
Millgate —Sheffield
- £35,000 - £40,000 a year
- Full-time
- Azure
- AI
- Leadership
Quick apply
Agile Delivery Manager
Tes Global —Sheffield
- £85,000 - £95,000 a year
- Full-time
- DevOps
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
5d
Service Delivery Manager
Node4 —Wakefield
- IT
- Communication skills
- Employee assistance programme
Delivery Manager
University of Sheffield —Sheffield
- £38,249 - £46,735 a year
- Full-time
- Hybrid work
- Project management
- Product management
- Organisational skills
- Annual leave
- Employee discount
1d
IT Service Manager - Governance & Resilience
British Business Bank —Sheffield
- £38,500 - £47,500 a year
- Monday to Friday
- Hybrid work
- IT
- Annual leave
- Employee discount
Quick apply
6d
IT Project Manager
Keepmoat Homes —Doncaster
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee discount
IT Business Systems Manager
ITM Power PLC —Sheffield
- Full-time
- Computer Science
- ERP systems
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
5d
Junior Scrum Master
Tes Global —Sheffield
- £32,000 - £40,000 a year
- Full-time
- Organisational skills
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Product Manager
Tes Global —Sheffield
- £65,000 - £75,000 a year
- Full-time
- Driving
- Product management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Program Manager
TBG Solutions Ltd —Barlborough
- Up to £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
AI Product Manager
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Employee discount
- Referral programme
Quick apply
2d
Senior Engineering Manager
RWS Group —Sheffield
- Full-time
- Java
- AWS
- AI
Product Owner
Tes Global —Sheffield
- £48,000 - £58,000 a year
- Full-time
- Product management
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Business Analyst – IT Projects
FluidOne —Sheffield
- Full-time
- Analysis skills
- Travel
- IT
- Employee assistance programme
Data Officer
University of Sheffield —Sheffield
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- University
- No degree
- Organisational skills
- Annual leave
- Employee discount
Product Manager – AI Dubbing
RWS Group —Sheffield
- Full-time
- Data analysis skills
- Machine learning
- Software development
EMEA Technical Delivery Supervisor (Hybrid)
Transaction Network Services —Sheffield
- Full-time
- Azure
- Engineering
- AWS
Staff Engineer
RWS Group —Sheffield
- Full-time
- Java
- AWS
- JavaScript
UX Designer
Tes Global —Sheffield
- £42,000 - £51,000 a year
- Full-time
- IT
- School
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for it service delivery manager in sheffield, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it service delivery manager jobs near sheffield, eng

Customer Delivery Manager

Computacenter -
Sheffield

Apply Now

Job details

13 days ago

Qualifications

Analysis skills
ITIL
IT
Leadership

Full job description

Location: UK - Sheffield | Job-ID: 218528 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Our Delivery Leadership team is the central point of contact for customers into Group Delivery, ensuring high-quality service and a consistently strong customer experience.

You’ll join a supportive and collaborative team, working on a complex and very high-profile account. This is a fast-paced environment where service performance and customer outcomes really matter, with clear opportunities to develop and progress your career.

What you’ll do

As a Customer Delivery Manager, you’ll be responsible for delivering services into one of our large and complex customer accounts.

You’ll take ownership of service performance, ensuring delivery meets contractual, financial and customer satisfaction targets. Working within a matrix model, you’ll coordinate and influence delivery teams and partners to maintain quality, manage risk and drive continual improvement.

On a day to day basis this looks like:

Take ownership of key ITIL processes including Problem, Change, Knowledge Management and Customer Satisfaction (NPS).
Use data and insight to identify trends, risks and improvement opportunities.
Act as a key point of contact for customer stakeholders, ensuring we remain responsive and deliver measurable value.
Work with globally distributed teams service teams.
Lead through influence in a matrix environment, taking accountability for outcomes.

What you’ll need

Experience:

Experience in IT service management or operational leadership, such as service desk, team leader or similar roles.
Experience managing performance, stakeholders or service delivery environments.

Skills and behaviours:

A strong governance mindset with the ability to oversee and improve services through others.
Strong analytical and problem-solving skills.
Ability to work independently, manage priorities and take ownership of outcomes.
Confident stakeholder engagement and influencing skills.
Resilient and comfortable working in a fast-paced, high-demand environment.

Desirable:

ITIL knowledge or certification.
Experience with ServiceNow or similar ITSM tools.
Experience working in large or complex service environments.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

it service delivery manager jobs in sheffield, eng

Customer Delivery Manager

Service Desk Manager

Agile Delivery Manager

Service Delivery Manager

Delivery Manager

IT Service Manager - Governance & Resilience

IT Project Manager

IT Business Systems Manager

Junior Scrum Master

Product Manager

Program Manager

AI Product Manager

Senior Engineering Manager

Product Owner

Business Analyst – IT Projects

Data Officer

Product Manager – AI Dubbing

EMEA Technical Delivery Supervisor (Hybrid)

Staff Engineer

UX Designer

I want to receive the latest job alerts for it service delivery manager in sheffield, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected