Crm business analyst Work, Jobs in Sheffield, Syk (with Salaries)

Business Analyst – IT Projects
FluidOne —Sheffield
- Full-time
- Analysis skills
- Travel
- IT
- Employee assistance programme
Business Analyst
DFS —Adwick le Street
- Analysis skills
- Software development
- IT
- Employee assistance programme
- Employee discount
Quick apply
AI Adoption Lead
Leger Shearings Group —Rotherham
- Up to £45,000 a year
- Full-time
- IT
- AI
- Communication skills
- Free parking
- Annual leave
7d
Marketing Data Analyst
Hartley Botanic Ltd —Oldham
- Up to £30,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
2d
Data Analytics Engineer (Microsoft Fabric)
Gripple —Sheffield
- Full-time
- Microsoft Excel
- SQL
- Communication skills
MSD365 Technical Specialist
HSBC Global Services Limited —Sheffield
- Full-time
- Azure
- DevOps
- JavaScript
9h
Dev Ops Engineer
Capita —Sheffield
- Full-time
- Remote
- Azure
- Sales
- Customer service

Related jobs to explore

Based on your search for crm business analyst

Associate Business Analyst
EtioGlobal —Sheffield
Experience working on the mobilisation of a new project, within scaling or transformation programmes. They ensure that business processes, system design, and…
£500 a day
Business Analyst
First Response Finance —Nottingham
This role is key to “bridging the gap” between our operational and engineering teams improving communication, relationships and ensuring our solutions meet the…
£40,000 - £45,000 a year
Quick apply
1d

I want to receive the latest job alerts for crm business analyst in sheffield, syk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Business Analyst – IT Projects

FluidOne -
Sheffield

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

ConnectWise
Business analysis
Analysis skills
ServiceNow
IT
Communication skills

Full job description

Location:

Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all

Report to:

IT Operations Director

Salary:

Competitive

Hours:

37 hours per week

Company Overview:

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for Q1 2026. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.

Full Job Specification:

Role Overview

We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation.

Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives.

Main responsibilities:

Map and document current business processes across service delivery, operations, sales, and finance.
Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows.
Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap.
Define and document agreed “to-be” processes and workflows in line with business goals and Halo PSA capabilities.
Support data migration planning and execution, ensuring data integrity and readiness for go-live.
Assist in developing and validating user requirements and acceptance criteria.
Collaborate with the technology team and vendor partners during configuration, testing, and training phases.
Support change management and user adoption activities post-implementation.
After system implementation, contribute to ongoing process improvement and other internal project initiatives.

Experience /Qualifications:

Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation.
Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management).
Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable.
Excellent documentation, analytical, and communication skills.
Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs.
Strong stakeholder management and cross-functional collaboration skills.
Experience supporting system implementation or digital transformation projects.

Highly organised, proactive, and detail-oriented.

Benefits after probationary period:

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Discount platform
Pension contribution – 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives
Volunteer day scheme

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

crm business analyst jobs in sheffield, syk

Business Analyst – IT Projects

Business Analyst

AI Adoption Lead

Marketing Data Analyst

Data Analytics Engineer (Microsoft Fabric)

MSD365 Technical Specialist

Dev Ops Engineer

Related jobs to explore

I want to receive the latest job alerts for crm business analyst in sheffield, syk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected