Product specialist Work, Jobs in Sheffield, Syk (with Salaries)

Complex Product Support Associate
Tes Global —Sheffield
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
School Term Time - Sales Representative
The School Photography Company Ltd —Sheffield
- £18,000 - £40,000 a year
- Full-time
- Salesforce
- Driving
- Organisational skills
Quick apply
Product Support Specialist
Post Office Ltd —Chesterfield
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
Casual Sales Assistant
Lindt & Sprungli (U.K.) Limited —Sheffield
- Bar
- Customer service
Quick apply
6d
Timetable Support Specialist
Tes Global —Sheffield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Bachelor's degree
Quick apply
Stock and Replenishment Administrator
Rubix —Sheffield
- Full-time
Travel Sales Consultant
Trailfinders —Sheffield
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Claims Assessor (Customer Service)
Aviva —Sheffield
- £25,100 - £33,886 a year
- Part-time
- Financial services
- Communication skills
- Employee discount
5d
Team Leader
High River Partners —Sheffield
- £14 - £16 an hour
- Full-time
- In-person
- Leadership
- Communication skills
- Free parking
- Gym membership
Quick apply
5d
Stock Operations Specialist - Zara Sheffield
INDITEX —Sheffield
- Full-time
- Employee discount
Quick apply
Shopify Developer & Digital Marketing Executive
Saturn Machine Knives Ltd —Sheffield
- £28,000 - £33,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- JavaScript
- Free parking
Quick apply
Project Delivery and Improvement Manager
Social Work England —Sheffield
- £44,866 - £47,293 a year
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Leadership
- Annual leave
- Life insurance
14d
Operations Specialist I-III (UK)
Airspace —Sheffield
- £36,000 - £65,000 a year
- Remote
Quick apply
7d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Sheffield
- Temporary
Customer Assistant
Lidl —Sheffield
- £13.45 - £13.95 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
1d
Event Planner/Digital Marketer
EDClass —Sheffield
- £30,000 a year
- Monday to Friday
- Analysis skills
- Travel
- Communication skills
- Employee assistance programme
Assistant Facilities Manager
Sodexo —Sheffield
- £30,000 a year
- Full-time
- Customer service
- Computer skills
- Leadership
- Employee assistance programme
Quick apply
7d
Product Owner (Hub360)
Alliance Automotive UK Ltd —Rotherham
- Continuous improvement
- Communication skills
Quick apply
14d
CAD Technician
Proclad Developments Ltd —Rotherham
- £35,000 - £45,000 a year
- Full-time
- AutoCAD
- CAD
- In-person
- Free parking
Quick apply
13d
Senior Remote Sensing / Computer Vision Specialist
TreeStock Ltd —Sheffield
- £28,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Machine learning
- Communication skills
- Flexitime
- Work from home
Quick apply

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Complex Product Support Associate

Tes Global -
Sheffield

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
Stakeholder collaboration
Client engagement
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Pre-sales
Help desk

Full job description

Job Title: Complex Product Support Associate (Pensions)
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.
Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.
Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?
Technical Troubleshooting
A successful candidate will demonstrate strong problem-solving skills and the ability to investigate, diagnose and resolve product or user issues efficiently. They will be comfortable working with support tools, following logical troubleshooting processes and escalating issues with clear, actionable information when required.
Solution Engineering & Implementation Guidance
A successful candidate will demonstrate the ability to support customers through product configuration, onboarding and implementation activities. They will be confident guiding users on best practice and helping customers maximise value from the product.
Knowledge Management & Product Influence
A successful candidate will demonstrate a proactive approach to knowledge sharing and continuous improvement. They will be able to clearly document solutions, identify recurring customer challenges and contribute ideas that improve product adoption and the overall customer experience.
Communication & Commercial Awareness
A successful candidate will demonstrate excellent communication skills, with the ability to translate technical concepts into clear, customer-friendly language. They will build trust with customers by managing expectations effectively and delivering a positive support experience.
Cross-Functional Working
A successful candidate will demonstrate the ability to collaborate effectively with colleagues across Customer Success, Product and Technology teams. They will confidently communicate customer feedback, identify recurring issues and contribute to solutions that improve both product performance and customer outcomes.
Revenue & Growth
A successful candidate will understand the important role product support plays in customer satisfaction, retention and long-term success. They will be confident using their product expertise to support customer conversations, strengthen customer confidence and help customers realise maximum value from our solutions.

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

product specialist jobs in sheffield, syk

Complex Product Support Associate

School Term Time - Sales Representative

Product Support Specialist

Casual Sales Assistant

Timetable Support Specialist

Stock and Replenishment Administrator

Travel Sales Consultant

Claims Assessor (Customer Service)

Team Leader

Stock Operations Specialist - Zara Sheffield

Shopify Developer & Digital Marketing Executive

Project Delivery and Improvement Manager

Operations Specialist I-III (UK)

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Assistant

Event Planner/Digital Marketer

Assistant Facilities Manager

Product Owner (Hub360)

CAD Technician

Senior Remote Sensing / Computer Vision Specialist

I want to receive the latest job alerts for product specialist in sheffield, syk

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