Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within our Demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.
Want to be a part of it?
What will you be doing?
We're looking for the right candidate to bring enthusiasm to work, be able to follow instructions and adhere to health and safety legislation.
You'll represent Yorkshire Water and M Group Water whilst conducting your role and be able to communicate with members of the public, so bring a smile to work.
The role will be varying, and you'll be required to work indoors, outdoors in all weathers as well as walking and standing on uneven ground. You'll be required to work within a confined space, without restriction, as the role involves manual labour, including lifting, bending, need you to have a level of fitness which will allow you to complete tasks safely.
There may be times that you are asked to work outside this working pattern, callouts, weekends etc depending on business requirements and operational needs, therefore it is important that the successful candidate is flexible and willing to support the business when needed.
A performance related bonus is available, rewarding strong individual performance and productivity aligned with contract results.
Key Responsibilities:
- Install, exchange, and maintain smart water meters in domestic and commercial properties.
- Carry out plumbing modifications as required to enable smart meter installations.
- Ensure all work is completed first‑time‑right, in line with contract requirements.
- Ensure tools, materials and equipment are used correctly, maintained and in good condition.
- Accurately complete job records, risk assessments and required documentation.
- Always maintain a clean and safe working environment
- Promote a positive and respectful approach when dealing with customers and members of the public.
- Comply with health & safety, company procedures, and regulatory standards.
- Achieve productivity targets while maintaining high quality and audit pass rates.
- Deliver a professional customer experience, explaining work clearly to occupants.
- Identify / repair remedial work, risks, and non‑standard installations.
- Adhere to agreed appointment times and minimise cannot complete visits.
- Participate in audits, toolbox talks, and refresher training as required.
What you’ll bring
- Do you hold a valid UK driving licence?
- Are you an enthusiastic individual?
- Do you have proven plumbing experience, ideally within metering or utilities?
- Have you got the ability to carry out pipework adjustments, meter exchanges, and minor repairs?
- Do you have a strong understanding of health & safety and safe systems of work?
- Have you got the ability to work independently and manage a daily route effectively?
- Do you have good attention to detail with a focus on quality and compliance?
- Are you confident with the use of applications (apps) and job management systems?
- Are you customer‑focused with strong communication skills?
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
- Company van/vehicle and fuel card for business use
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Recommend a friend – get rewarded for introducing people to us!
- 21 days plus bank holiday, rising to 25 days with service
- Opportunity for overtime
- Personal accident cover
- Discretionary bonus scheme
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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