Crm manager Work, Jobs in Shenfield, Ess (with Salaries)

CRM Manager
Nightcap PLC —London
- £45,000 a year
- Full-time
- Hospitality
- Analysis skills
- Organisational skills
Quick apply
Senior CRM Manager - (Global)
Wise —London
- £62,000 - £88,000 a year
- Full-time
- SQL
- Analysis skills
- Communication skills
Quick apply
CRM Manager
Steer —London
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
CRM Operations Manager
The Barrister Group —London
- £40,000 a year
- Full-time
- Hybrid work
- Social media management
- Marketing
Quick apply
CRM & Loyalty Manager
Cote Restaurants —Kensington
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Driving
Quick apply
6d
Senior CRM Manager - (Global)
Wise Australia Investments —London
- £62,000 - £88,000 a year
- SQL
- Analysis skills
- Communication skills
CRM Manager
Uswitch.com —London
- Full-time
- Hybrid work
- Work from home
- Employee assistance programme
Quick apply
CRM Manager
Sony Music Entertainment Canada —London
- Salesforce
- SQL
- Project management
CRM Manager
Walkers Global —London
- CRM software
- Microsoft Excel
- Microsoft Outlook
CRM Manager
Flutter Entertainment —London
- Communication skills
CRM Manager
Motorway —London
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
Quick apply
CRM Relationship Manager, Senior Executive
WPP Media —London
- Hybrid work
- Analysis skills
- Communication skills
- HTML
- Annual leave
- Employee discount
CRM Manager
The Fold —London
- Marketing
- Employee assistance programme
Regional CRM Manager - UK & Europe
Wise —London
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
CRM Growth Manager
Paysend —London
- Hybrid work
- SQL
- Analysis skills
- Communication skills
Sales and Resource Consultant
Airborne Environmental Consultants —Brentwood
- Up to £32,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Sick pay
Quick apply
6d
Global Senior CRM Manager
AESOP Corporate —London
- Full-time
- Hybrid work
- Management
- Salesforce
- Leadership
- Employee assistance programme
UFHS - CRM and Marketing Manager
UFHS —Basildon
- Full-time
- Annual leave
- Employee assistance programme
Group CRM & Loyalty Transformation Lead
McArthurGlen UK Ltd —London
- £63,000 - £80,000 a year
- Full-time
- Hybrid work
- English
- Employee discount
Quick apply
14d
CRM - Senior CRM & Loyalty Manager
Schuh —London
- Full-time
- Salesforce
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
3d

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CRM Manager

Nightcap PLC -
London

Quick apply

Job details

Full-time
£45,000 a year

Qualifications

Hospitality
Email marketing
Analysis skills
Organisational skills

Full job description

£45,000

Role profile

We’re looking for a commercially driven CRM Manager to lead customer retention,engagement and lifecycle marketing across a portfolio of exciting late-night hospitality venues.

This role would suit someone with experience in CRM,email marketing,customer lifecycle marketing or retention-focused marketing,who enjoys using data,segmentation and personalised communications to drive repeat visits,bookings and revenue growth.

You’ll play a key role in developing CRM strategy across multiple brands,building automated customer journeys,improving customer engagement and identifying opportunities to increase repeat business and customer lifetime value.

What you’ll be doing

Driving CRM performance & customer retention

Developing and delivering CRM and customer lifecycle strategy across multiple brands
Building customer journeys across acquisition,engagement,retention,reactivation and loyalty
Using CRM activity to drive repeat visits,bookings,event sales and spend per head
Identifying opportunities to improve customer lifetime value through more targeted communications
Using automation to improve customer experience and campaign efficiency

Customer segmentation & personalisation

Building and refining customer audiences using behavioural,transactional and engagement data
Creating targeted campaigns based on visit behaviour,booking history,location,spend patterns and customer preferences
Developing personalised CRM campaigns and automated journeys to improve engagement and repeat visits
Identifying high-value,lapsed and at-risk audiences and building targeted retention plans
Continuously testing and improving segmentation and campaign performance

Campaign planning & delivery

Planning and executing CRM campaigns across email,SMS and automated journeys
Delivering engaging and commercially focused communications aligned to key trading periods and campaigns
Managing campaign timelines,approvals and delivery with strong attention to detail
Working closely with marketing teams to ensure messaging is consistent across all customer touchpoints
Supporting wider business campaigns,venue activity and promotional launches

Data,reporting & optimisation

Analysing campaign performance,customer behaviour and audience trends
Reporting on key CRM metrics including open rates,click-through rates,conversion,repeat bookings and ROI
Using insight and testing to improve campaign performance and customer journeys
Managing A/B testing across subject lines,content,offers and send times
Maintaining customer data integrity and GDPR compliance across all CRM activity
Exploring opportunities to use AI and automation tools to improve efficiency and personalisation

Working across teams & brands

Collaborating with brand,digital marketing,social media,sales and operations teams
Supporting venue performance and wider commercial priorities through CRM activity
Working with external CRM or data platform partners where required
Helping contribute to a collaborative,commercially focused and fast-paced marketing team

What we’re looking for

Experience in CRM,email marketing or customer lifecycle marketing
A strong understanding of segmentation,personalisation and retention strategy
Experience building automated customer journeys and targeted CRM campaigns
Strong analytical skills and confidence reporting on campaign performance and ROI
Comfortable managing multiple campaigns,brands or priorities at once
Strong attention to detail and organisational skills
Experience using Access CRM or other hospitality CRM platforms would be highly advantageous
A good understanding of GDPR and customer data best practice
Someone who enjoys working in a fast-paced,collaborative and commercially focused environment

You’ll do well in this role if you are

Commercially minded and motivated by results
Data-led and confident using insight to improve performance
Proactive and good at spotting opportunities
Customer-focused and passionate about improving guest experience
Collaborative and comfortable working across multiple teams
Organised and able to manage a busy campaign schedule
Comfortable working at pace across multiple brands and priorities

Quick apply

Refine Your Search

crm manager jobs in shenfield, ess

CRM Manager

Senior CRM Manager - (Global)

CRM Manager

CRM Operations Manager

CRM & Loyalty Manager

Senior CRM Manager - (Global)

CRM Manager

CRM Manager

CRM Manager

CRM Manager

CRM Manager

CRM Relationship Manager, Senior Executive

CRM Manager

Regional CRM Manager - UK & Europe

CRM Growth Manager

Sales and Resource Consultant

Global Senior CRM Manager

UFHS - CRM and Marketing Manager

Group CRM & Loyalty Transformation Lead

CRM - Senior CRM & Loyalty Manager

I want to receive the latest job alerts for crm manager in shenfield, ess

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