Senior helpdesk engineer Work, Jobs in Shepherd's Bush, Gtl (with Salaries)

Senior Helpdesk IT Engineer
RedDoor IT Ltd —Croydon
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Computer networking
- SharePoint
Quick apply
9d
Senior Caretaker
BAM Construction —London
- Communication skills
- School
Coordinator
Capital Maintenance Ltd —London
- £31,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Microsoft Office
Quick apply
14d
Senior Platform Reliability Engineer
Ricoh —London
- Azure
- Bakery
- Travel
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
Electrical Engineer
Kier Group —London
- Full-time
- Communication skills
Shift Engineer
JLL —London
- 12 hour shift
- Computer literacy
- Maintenance
- Microsoft Office
3d
IT Engineer
Class Technology Solutions Ltd —Ascot
- £32,000 - £35,000 a year
- Full-time
- Azure
- IT
- Annual leave
- Employee assistance programme
Quick apply
4d
Shift Engineer
JIK-Integral UK Limited —London
- 12 hour shift
- Computer literacy
- Maintenance
- Microsoft Office
Quick apply
3d
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
Building Services Engineer – North London, Hertfordshire & Essex
Acorn —Enfield
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Engineering Manager, AI Models Infrastructure
Intercom —London
- Hybrid work
- In-person
- AI
- Communication skills
- Work from home
Electrical Engineer – City of London
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Network Architect
Wanstor —London
- Full-time
- Hybrid work
- Continuous improvement
- Computer networking
- IT
- Annual leave
Quick apply
1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
14d
Foot Mobile Engineer – Covent Garden, West End & Westminster
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Technical Architect (Microsoft 365/Azure)
Wanstor —London
- Full-time
- Hybrid work
- Azure
- Scripting
- IT
- Annual leave
Quick apply
Broadcast Engineer - Support
Techex —Bracknell
- Full-time
- Azure
- AWS
- Computer networking
- Work from home
Quick apply
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Site Maintenance Manager
BGIS —London
- Full-time

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Senior Helpdesk IT Engineer

RedDoor IT Ltd -
Croydon

Quick apply

Job details

Permanent | Full-time
£32,000 - £40,000 a year
9 days ago

Benefits

Free flu jabs
Company pension
Company events

Qualifications

TCP
Driving Licence
Customer service
GCSE
LAN
Technical support
DHCP
Computer networking
DNS
SharePoint
IT
TCP/IP
Active Directory

Full job description

Job Summary
We are seeking a skilled Senior IT Engineer to join our team. The ideal candidate will be responsible for managing our company's IT infrastructure and ensuring its smooth operation. This role requires a strong technical background and the ability to lead IT projects effectively. The successful candidate will have a proven track record of working within a demanding role where the balance of customer satisfaction and service delivery is critical.

Reporting to the Technical Director the successful candidate will be responsible for the day-to-day activities of the support desk, which ensure all client requirements are fulfilled within agreed specifications.

Responsibilities
- Provide 3rd Line Support
- Oversee the installation, configuration, and maintenance of IT systems
- Manage network infrastructure, including LAN, DNS, TCP/IP, and Firewalls
- Provide technical support and troubleshooting for end-users
- Administer Active Directory
- Monitoring own and support queue tickets to ensure they are dealt with in the timescale required
- Support the technical team
- Update all documentation as and when required in all platforms
- Carry out and manage the progress of delegated projects from implementation right through to end satisfaction
- Ensure data security and backup procedures are in place
- Conduct regular system audits to ensure compliance with company policies
- Participate in all relevant training provided where required

Qualifications
- Proven experience as an IT Engineer for 5+ years
- Previous management skills
- In-depth knowledge of Networking including DHCP, DNS, Vlans
- In-depth knowledge of O365 including SharePoint, conditional access, AD sync
- In-depth knowledge of working with Servers including Active Directory
- Strong understanding of customer service principles
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Relevant Microsoft 365 certification

Driving license required

If you are a proactive IT professional with a passion for technology and a desire to drive innovation, we invite you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Free flu jabs

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 5 years (required)
Customer service: 5 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

senior helpdesk engineer jobs in shepherd's bush, gtl

Senior Helpdesk IT Engineer

Senior Caretaker

Coordinator

Senior Platform Reliability Engineer

Graduate Cloud Support Engineer

Electrical Engineer

Shift Engineer

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Technical Support Associate - London

Building Services Engineer – North London, Hertfordshire & Essex

Engineering Manager, AI Models Infrastructure

Electrical Engineer – City of London

Network Architect

1st Line Technical Support

Foot Mobile Engineer – Covent Garden, West End & Westminster

Technical Architect (Microsoft 365/Azure)

Broadcast Engineer - Support

System Administrator 1 - UK

Site Maintenance Manager

I want to receive the latest job alerts for senior helpdesk engineer in shepherd's bush, gtl

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