Senior it technician Work, Jobs in Shepherd's Bush, Gtl (with Salaries)

IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
9d
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
4d
Senior Technician, IT Infrastructure
Ryan, LLC —London
- Full-time
- Windows
- Project management
- Bachelor's degree
- Gym membership
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
4d
Senior End User Services Technician
The Law Society —Chancery Lane Station
- £33,300 a year
- Mentoring
- SharePoint
- IT
1d
Senior Data Center IT Technician
Nebius —Harlow
- Data analysis skills
- English
- IT
Quick apply
Group IT & Network Technician
Eltham College —Bromley
- £24,000 - £34,000 a year
- Full-time
- School
7d
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Azure
- SharePoint
- In-person
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply

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2nd Line Support Technician
Cortec IT Solutions —Dartford
Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment. Service desk / technician: 2 years (required).
£34,000 - £38,000 a year
Quick apply
4d
3rd Line Service Desk Technician
Kogo Limited —East Grinstead
Good Communicator – Clearly explaining technical issues and keeping customers informed. Proactive in Nature – Identifying and addressing issues before they…
£44,000 - £50,000 a year
Quick apply
8d

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senior it technician jobs near shepherd's bush, gtl

IT Technician

Marylebone Boys' School -
London

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Job details

Permanent
£35,000 - £40,000 a year
9 days ago

Qualifications

DHCP
DNS
SharePoint
Active Directory
Intune

Full job description

Job Description

Role Overview:

The IT Technician will provide high-quality first-line technical support to staff and students, ensuring the reliable operation of IT systems that support teaching, learning, and administration.

Working as part of a wider London IT Service team, the role includes supporting classroom technology, maintaining IT infrastructure, and contributing to a secure, efficient, and modern digital learning environment.

The role will be based at Marylebone Academy, London W2, with potential, occasional support across other academies within the West London cluster.

Key Responsibilities

1 Service Delivery & Support

1.1 Provide first-line technical support via the helpdesk, resolving incidents and service requests in line with agreed service levels

1.2 Ensure minimal disruption to teaching and learning by prioritising classroom-impacting issues

1.3 Accurately log, update, and resolve incidents using the IT service management system

1.4 Escalate complex issues to senior technicians or third-line support where required

1.5 Contribute to knowledge base articles and documentation to improve service efficiency

2 Classroom & End-user Support

2.1 Support classroom technology including interactive displays, AV equipment and presentation systems

2.2 Assist teaching staff with the use of IT systems and digital learning platforms (e.g. Microsoft 365)

2.3 Provide on-the-spot support during lessons where required

3 IT Infrastructure & Systems

3.1 Install, configure, and maintain desktops, laptops, printers, and peripherals

3.2 Manage user accounts and permissions in Active Directory / Entra ID and Microsoft 365

3.3 Support core network services (e.g. DHCP, DNS, Wi-Fi connectivity) under direction

3.4 Assist in maintaining network hardware such as switches and wireless access points

3.5 Support device builds and deployment using standardised processes

4 Cloud & Modern Workplace Technologies

4.1 Support Microsoft 365 services including email, OneDrive, Teams, and SharePoint

4.2 Assist with device management platforms (e.g. Intune or equivalent)

4.3 Support hybrid IT environments (on-premises and cloud-based systems)

5 Security, Safeguarding & Compliance

5.1 Support and maintain endpoint protection, antivirus, and patching processes

5.2 Assist in maintaining web filtering and monitoring systems in line with safeguarding requirements

5.3 Assist with the implementation and maintenance of Trust Digital Standards

5.4 Ensure compliance with GDPR and handling of sensitive school data

5.5 Be vigilant to safeguarding concerns identified through IT usage and report appropriately

5.6 Support cyber security best practices, including awareness of phishing and MFA

6 Asset & Lifecycle Management

6.1 Maintain accurate records of ICT assets, including hardware and software licensing

6.2 Assist with procurement, deployment and disposal of IT equipment

6.3 Ensure all devices meet Trust standards and are fit for purpose

7 Monitoring & Maintenance

7.1 Monitor system performance and proactively identify issues

7.2 Support routine system monitoring

7.3 Contribute to routine maintenance and scheduled updates Collaboration & Communication

7.4 Build effective working relationships with staff, students, and third-party suppliers

7.5 Communicate technical information clearly to non-technical users

7.6 Work collaboratively with the wider IT team across multiple sites

Person Specification

Detailed person specification here (click to view).

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senior it technician jobs in shepherd's bush, gtl

IT Technician

2nd Line Support Technician

Senior Technician, IT Infrastructure

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Senior End User Services Technician

Senior Data Center IT Technician

Group IT & Network Technician

IT Incident Management & Resolution Engineer

IT Coordinator/ Helpdesk Technician

Third Line IT Support Engineer / Technical Consultant

Service Desk Analyst

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