customer specialist Work, Jobs in shepherd's bush (with Salaries)

Autonomous Vehicle Safety Officer
AV Operations Ltd —Hammersmith
- £40,000 a year
- Full-time
- Driving
- In-person
Quick apply
12d
Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
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4d
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
4d
Customer Service and Administration Assistant
amicable —London
- £28,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
3d
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Operations Manager - Autonomous Vehicles
AV Operations Ltd —Hammersmith
- £65,000 - £70,000 a year
- Full-time
- Analysis skills
- In-person
- AI
Quick apply
3d
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant - UNIQLO White City
Fast Retailing —London
- £14.80 an hour
- Part-time
- Customer service
- Employee discount
Customer Success Specialist
PetInsuranceStartUp —London
- Hybrid work
- English
- Work from home
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11d
Property Inventory Clerk
ACT Property —Richmond
- £32,000 - £38,000 a year
- Full-time
- Customer service
- English
- Office experience
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Junior Registration & Citizenship Officer
London Borough of Barking and Dagenham —London
- Weekend availability
- Administrative experience
- IT
7h
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
3d
Tesco Colleague - Kensington Superstore
Tesco UK —London
- £13.28 - £14.55 an hour
- Full-time
11h
Full-Time Junior Office & E-commerce Coordinator for a retail showroom In Kensington
Bio Fires (Gel Fireplaces Ltd) —Kensington and Chelsea
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
10d
Information Sharing Officer
Haringey Council —London
- £35,520 - £36,585 a year
- IT
- Communication skills
4d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
- Customer service
Customer Assistant - Instore Bakery - Waterside Simply Foods
Marks & Spencer —London
- £14.74 an hour
- Part-time
- Bakery
- Employee discount
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
10d
Short Breaks Support Worker
Hammersmith & Fulham Council —Hammersmith
- £18.30 an hour
- Weekend availability
- Management
- School
Customer Support & Order Coordinator | Mon-Fri
BUILDING MATERIALS WHOLESALE LTD —West Thurrock
- Up to £30,030 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply

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customer specialist jobs near shepherd's bush

Autonomous Vehicle Safety Officer

AV Operations Ltd
Hammersmith

Quick apply

Job details

Full-time
£40,000 a year
12 days ago

Qualifications

Driving Licence
First aid
Compliance management
Driving

Full job description

About AV Operations

AV Operations is a specialist autonomous vehicle operations business, established to support the safe, compliant and scalable deployment of self-driving technology within the UK private hire ecosystem. Working in partnership with leading global innovators such as Uber, we sit at the operational edge of the future of mobility.

Our focus is on translating cutting edge autonomous capability into real world, regulator ready operations. We operate with a safety first mindset, rigorous compliance standards and an uncompromising commitment to customer experience.

At AV Operations, we build teams that take ownership, apply first principles thinking and deliver measurable outcomes in complex, fast moving environments. As the autonomous landscape evolves, we exist to ensure it scales responsibly, commercially and at pace.

Role Summary

We are recruiting Autonomous Vehicle Safety Officers to act as the human safety layer across a range of autonomous vehicle operations, including in-vehicle supervision, remote monitoring and on-road support.

This is a safety critical role requiring high levels of situational awareness, disciplined decision making and sound judgement under pressure. You will be responsible for assessing risk in real time, determining when intervention is required and ensuring safe, compliant operation at all times.

The role operates across multiple environments, including:

In-vehicle safety operation
Remote cockpit monitoring
Ground support and escort operations

Success in this role is defined not just by safe execution, but by the quality of decision-making, consistency of judgement and contribution to continuous operational improvement.

Key Responsibilities

Core Safety Accountability

Act as the in-vehicle safety driver for autonomous vehicles on UK public roads, responsible for safe operation at all times
Continuously assess vehicle behavior, environmental conditions and system performance in real time
Intervene where required to ensure the safety of passengers, the public and the vehicle.
Apply consistent judgement on when to intervene versus when to allow system operation, in line with defined safety thresholds.

Ground Support & Fleet Operations

Collaborate with other in-vehicle operators to create a coordinated safety layer across the fleet.
Support safe navigation, route management and incident prevention during live operations.

Risk Management & Incident Handling

Take ownership of initial on-scene response to safety incidents, ensuring safe, compliant and controlled resolution
Preserve evidence, manage the environment and communicate effectively with passengers and stakeholders.
Escalate incidents in a structured and timely manner in line with operational protocols.

Data, Insight & Continuous Improvement

Accurately record operational data, anomalies and system behaviors
Provide structured feedback to technical and operational teams to support system and process improvement.
Contribute to the development and refinement of SOPs, training frameworks and safety processes.

Compliance & Representation

Maintain full compliance with the UK Highway Code, TfL PHV regulations and internal safety standards.
Represent AV Operations professionally with regulators, partners and customers.
Support training, audits and operational readiness activities as required.

Minimum Requirements

Full UK driving licence (clean) with 3+ years driving experience.
Strong hazard perception and a demonstrable safety first mindset
Must be comfortable navigating a Left Hand drive vehicle.
Proven ability to make calm, structured decisions under pressure.
Confident communicator with the ability to report clearly and concisely.
Basic technical literacy with the ability to understand system behavior and translate observations into actionable insight
Flexibility to work variable shifts aligned to operational requirements.

Desirable

Advanced driving qualifications
Experience in vehicle testing, safety operations or fleet environments
Familiarity with London road networks and operating conditions
Experience working with telematics, camera systems or operational data.
Valid PHV licence (TfL or relevant regional authority)

What You Will Bring

A strong sense of ownership and accountability for safety outcomes
The ability to balance safety, operational efficiency and commercial context.
Confidence to challenge, escalate and make decisions when required.
Analytical thinking with the ability to identify patterns and risks.
Professionalism in all interactions with customers, partners and regulators
A genuine interest in emerging automotive and mobility technologies

Why Join AV Operations

Opportunity to play a direct role in shaping the future of autonomous mobility in the UK
Exposure to cutting-edge AV technology and global partners
Structured training and development in autonomous operations
A high-performance culture focused on accountability, safety and continuous improvement.

Pay: £40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in shepherd's bush

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