Customer success manager Work, Jobs in Shepshed, Lec (with Salaries)

AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Business Development Manager (BDM)
Shed Grounds Maintenance Ltd —Alfreton
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
1d
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
2d
Store Manager
Aldi —Tamworth
- £52,910 - £69,000 a year
- Annual leave
Customer Services Manager
NEXT —Leicester
- £30,073 a year
- Full-time
- Customer service
- Travel
- Free parking
- Employee discount
8d
Key Account Manager
Holcim —Coalville
- Hybrid work
- Communication skills
- Employee discount
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Lettings Manager
LRG —Loughborough
- Monday to Friday
- Management
- Customer service
- Negotiation
- Employee discount
Quick apply
Territory Business Manager, Advanced Wound Care - London (m/f/x)*
Solventum —Loughborough
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
6d
Charity Shop Manager
Deafblind UK —Shepshed
- £26,160 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Sick pay
Quick apply
13d
Commercial People Manager (B2B) -Nottingham Area
Portakabin —Nottingham
- £47,000 - £55,000 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Area Sales Manager
BrettGroup —Mountsorrel
- Sales
- Travel
- Construction
- Free parking
- Annual leave
Quick apply
12d
Business Development Manager
Elevate FM LTD —Leicester
- £35,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Maintenance
- Work from home
Quick apply
15h
Business Development Manager (BDM) - Market Harbourgh - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Market Harborough
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Retail Support Team Leader (Bicycle Industry)
Giant UK Ltd —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
7d
Business Development Manager
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Annual leave
- Employee discount
New Business Development Manager (Sales)
Crown SDS (Service Delivery Solutions) —Tamworth
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
9d
Account Manager - London - Fisher Scientific
Thermo Fisher Scientific —Loughborough
- Full-time
- Sales
- Salesforce
- Laboratory experience
7d
Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d

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customer success manager jobs near shepshed, lec

AI Adoption Manager

Ideagen -
Ruddington

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Job details

Qualifications

AI
Communication skills

Full job description

Role Purpose:

Location- Ruddington, Nottinghamshire

Level - Manager/Experienced Professional

Department - Strategy

Working Pattern - Hybrid (three days a week in the head office)

Benefits - Benefits at Ideagen

Salary - To be discussed at next stage

Mazlan is Ideagen’s AI capability and one of the most exciting developments we’ve delivered to customers in recent years. As we continue to evolve Mazlan, we’re building a new, dedicated team focused on helping customers get real value from it during their free trial period.

As an AI Adoption Manager, you’ll play a key role in supporting trial customers across your region, guiding them through Mazlan and helping them integrate it into their day-to-day work. This is a customer-facing role within a newly formed team, offering the opportunity to help shape processes, build strong regional relationships, and develop valuable expertise in AI adoption.

This role offers the chance to be part of launching something new at Ideagen, build in-demand AI adoption skills, and make a meaningful impact on customer outcomes within a defined region, with clear progression as the team grows.

Responsibilities:

Owning engagement for Mazlan free-trial customers within your assigned region
Managing a portfolio of trial accounts from activation through to conversion
Delivering structured onboarding sessions, demos, and regular check-ins
Understanding customer workflows and tailoring guidance to their specific needs
Proactively identifying and addressing barriers to adoption, such as confidence, time, or technical questions
Translating Mazlan’s capabilities into practical, industry-relevant use cases
Monitoring trial health and flagging at-risk accounts early
Sharing customer feedback and insights with Product, Customer Success, and Commercial teams

Skills and Experience:

You don’t need to be an AI expert to succeed in this role — curiosity, strong communication skills, and a genuine interest in helping customers get value from technology are far more important. You’re comfortable working independently, enjoy building relationships, and can balance customer needs with commercial awareness.

You are highly customer-focused and enjoy enabling others to succeed with software
You communicate clearly and confidently with both end users and senior stakeholders
You learn new tools quickly and can explain them in a clear, accessible way
You understand the link between customer success, adoption, and business growth
You are comfortable working in a regional role and building long-term relationships
Experience in customer success, onboarding, training, or implementation would be an advantage

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [email protected]. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

#INDMP

#LI-NOTTINGHAM

Apply Now

Refine Your Search

customer success manager jobs in shepshed, lec

AI Adoption Manager

Business Development Manager (BDM)

Contact Centre Manager

Store Manager

Customer Services Manager

Key Account Manager

Customer Experience Manager (CXM)

Lettings Manager

Territory Business Manager, Advanced Wound Care - London (m/f/x)*

Charity Shop Manager

Commercial People Manager (B2B) -Nottingham Area

Referrals Coordinator

Area Sales Manager

Business Development Manager

Business Development Manager (BDM) - Market Harbourgh - Circa 41k -Package 53k OTE Uncapped

Retail Support Team Leader (Bicycle Industry)

Business Development Manager

New Business Development Manager (Sales)

Account Manager - London - Fisher Scientific

Central Operations Support

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