Digital inclusion manager Work, Jobs in Shepshed, Lec (with Salaries)

Consumer Experience Community Engagement Manager
PepsiCo —Leicester
- Bachelor's degree
- No degree
- Communication skills
Strategic Delivery Manager
University of Derby —Derby
- £43,391 - £62,093 a year
- Weekend availability
- Management
- Analysis skills
- University
- Annual leave
- Employee assistance programme
2d
Digital Delivery Manager
Balfour Beatty —Derby
- Hybrid work
- AutoCAD
- No degree
- Mentoring
- Annual leave
14d
Site Services Manager - Print Room
Ricoh —Nottingham
10d
Lecturer- Functional Skills
Nottingham College —Nottingham
- £33,742 - £42,182 a year
- Part-time
- English
- Teaching
- Time management
- Annual leave
- Employee discount
Quick apply
1d
Curriculum Organiser
Derby City Council —Derby
- £30,231 - £32,849 a year
- Call to connect
- Organisational skills
- Communication skills
- Teaching
- Annual leave
- Employee assistance programme
18h
Information Manager
Balfour Beatty —Derby
- Hybrid work
- Contracts
- Communication skills
- Annual leave
People Operations Partner
Impression Digital —Nottingham
- £37,900 a year
- Hybrid work
- Management
- Human resources
- Mentoring
- Annual leave
- Employee assistance programme
UK Change Manager
Assystem —Derby
- Master's degree
- Business
Contract Performance Manager
Arabelle Solutions —Shepshed East
- Management
- No degree
- IT
Quick apply
PPE Category Manager
Cromwell Group —Leicester
- Full-time
- Microsoft Office
- Bachelor's degree
- IT
- Annual leave
- Sick pay
4D Digital Delivery Manager
Balfour Beatty —Derby
- Hybrid work
- AutoCAD
- No degree
- Construction
- Annual leave
14d
Marketing Specialist
E.ON Energy Solutions Ltd —Nottingham
- £46,636 - £58,937 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Marketing
1d
Part-Time Occupational Health Advisor
KP Snacks —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Bachelor's degree
- Case management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Social Media Manager
Lotus UK —Coventry
- Full-time
- Marketing
- Social media management
- Analysis skills
- Employee discount
1d
Technical Instructor- Digital
Nottingham College —Nottingham
- £25,256 - £26,348 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Digital Marketing Coordinator
First Fence —Swadlincote
- £30,000 - £35,000 a year
- Weekend availability
- Free parking
- Annual leave
Quick apply
9d
Digital Design Team Lead
SC Johnson Professional —Denby
- Full-time
- Hybrid work
- Leadership
- Free parking
- Annual leave
Quick apply
Digital Insights & Merchandising Manager
Topps Tiles —Leicester
- SQL
- Free parking
- Employee discount
Senior Scheduler
Equans —Tamworth
- Full-time
- Annual leave
- Employee assistance programme

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Consumer Experience Community Engagement Manager

PepsiCo -
Leicester

Apply Now

Job details

Qualifications

Bachelor's degree
Communication skills

Full job description

Overview:

We are looking for an energetic and creative Community Engagement Manager to drive talkability and brand love across our well-loved brands: Quaker Oats, Sunbites and SnackaJacks. Familiar with a fast-paced digital environment, you’ll be adept at working alongside a Consumer Experience (CX) team and managing multiple stakeholders including Marketing, external agencies, Legal, and Corporate Communications to deliver meaningful engagements with fans. Your people skills will mean you easily build your network to understand key brand campaigns and identify opportunities to amplify the brand voice in the community. Using your knowledge of social media channels and social listening you’ll instinctively engage with conversations which hit key brand pillars with a unique and authentic brand tone of voice to drive loyalty, advocacy and sales.

Responsibilities:

You’ll be responsible for building, nurturing, and moderating our online communities, driving meaningful engagement, and acting as the voice of the brand while representing the voice of our community internally.

This includes:

Building, growing, and maintaining a healthy and engaged community. This is achieved through initiating and managing conversations across community platforms (Instagram, Tiktok, Facebook and X) with the brand tone of voice.
Partnering with Brand Digital Leads, external creative agencies and the UK CX Digital Team to deliver engaging content informed by the community and ensuring messaging aligns with brand values and guidelines
Actively monitor and engage with emerging online culture and social media trends (e.g. TikTok, Instagram Reels and meme cycles) identifying opportunities for the brand to participate authentically and at pace.
Moderate discussions and enforce community guidelines. Handle sensitive issues, and escalations professionally
Keep governance top of mind, and identify and manage risk or reputational issues
Act as the voice of the community internally wherever you are in the business. Gather feedback, sentiment, and insights from community interactions and share learnings with relevant teams to provide actionable insights to the business (marketing, CX, insights and R&D)
Utilizing social media analytics tools to track and report on key performance indicators (KPIs) for New Product Developments (NPDs), Promotions and Campaigns.
Developing initiatives to encourage user-generated content and community participation
Identify opportunities to improve engagement and retention and track community performance and report on KPIs.

Qualifications:

Digitally Capable: Proven work experience as a community manager with an agency or brand and up to date with digital technology and social media trends.
Brand Focused: Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, building community groups on relevant platforms).
Clear Communicator: A strong verbal and written communicator who delivers creative copy. Can adapt style and tone to fit the audience and deliver presentations with confidence.
Managing Risk: Experience in pushing boundaries whilst balancing risk to business and brand reputation
Analytically Minded: Able to monitor and report on feedback across key social platforms for New Product Developments and campaigns. Experience of using analytical and reporting tools for social media to create insightful and relevant reports highlighting key issues and trends specific to key stakeholder needs.
Data Protection: Understands the regulations concerning the processing of personal data and ensures UK CX Social Media activities are always in full compliance.
Creative Thinker: Able to organise and participate in events to build brand community, boost awareness and long-term consumer engagement. Capable of rapid, effective content creation to drive opportunities for engagement.

Education

Bachelor’s degree or equivalent experience required

Differentiating Competencies Required:

Highly Resilient: Able to operate effectively during periods of adverse circumstances and challenging situations.
D&I Focused: Fosters a culture of diversity and inclusion.
Team Player: Able to work in a fast-paced environment and develop strong cross-functional relationships.
Self-Starter: Comfortable working independently, including out of hours, and confident in taking the lead on projects. Seeks clarity on outcomes rather than day to day tasks and proactively manages their own workload.
Multi-tasker: Ability to work on multiple projects at the same time and prioritise tasks effectively.
Flexibility: Ability to adapt working hours/days and location on occasion to meet business needs.

Apply Now

Refine Your Search

digital inclusion manager jobs in shepshed, lec

Consumer Experience Community Engagement Manager

Strategic Delivery Manager

Digital Delivery Manager

Site Services Manager - Print Room

Lecturer- Functional Skills

Curriculum Organiser

Information Manager

People Operations Partner

UK Change Manager

Contract Performance Manager

PPE Category Manager

4D Digital Delivery Manager

Marketing Specialist

Part-Time Occupational Health Advisor

Social Media Manager

Technical Instructor- Digital

Digital Marketing Coordinator

Digital Design Team Lead

Digital Insights & Merchandising Manager

Senior Scheduler

I want to receive the latest job alerts for digital inclusion manager in shepshed, lec

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