Case manager Work, Jobs in Shepton Mallet (with Salaries)

Rough Sleeping Outreach/In Reach Officer
Somerset Council —Shepton Mallet
- £28,598 - £32,061 a year
- Full-time
- Databases
- First Aid Certification
- Computer skills
- Annual leave
14d
Investigations Manager - Employee Relations
Wilson James —Bridgwater
- From £47,000 a year
- Day shift
- Microsoft Office
- Analysis skills
- In-person
- Annual leave
- Employee assistance programme
Operations Support Co-Ordinator
Planning Inspectorate —Bristol
- £30,735 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
- Flexible schedule
13d
Group People Officer
Central Support —Bath
- £41,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Hotel
- Employee discount
- Referral programme
Quick apply
13d
Senior Employee Relations Advisor
Leonardo UK Ltd —Yeovil
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Negotiation
- Flexible schedule
- Referral programme
Information Governance Officer (Complaints)
Bath and North East Somerset Council —Keynsham
- £16.35 - £17.47 an hour
- Communication skills
- Work from home
Tenancy Sustainment Manager
Curo —Bath
- £45,835 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
People Officer
Tissot Industry UK Limited —Bridgwater
- £35,000 a year
- Full-time
- Microsoft Outlook
- Human resources
- Recruiting
Quick apply
3d
Housing Case Worker
Wiltshire Council —Semington
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
10d
Rough Sleeper Outreach Support Worker (Part-Time)
Somewhere To Go —Weston-super-Mare
- £17,400 a year
- Part-time
- Case management
- Conflict management
- In-person
- Free parking
- Store discount
Quick apply
8d
Team Leader - Family Intervention Service
Somerset Council —Yeovil
- £41,771 - £46,142 a year
- Weekend availability
- English
- Team management
- Mentoring
- Annual leave
6d
IR Coordinator
Mactech Energy Group —Bridgwater
- £38,000 - £42,000 a year
- Monday to Friday
- Human resources
- Organisational skills
- In-person
Capture Manager
Leidos —Bristol
- £75,800 - £99,800 a year
- Full-time
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
Employee Relations Advisor
Diligenta —Bristol
- £39,964 a year
- Full-time
- Training & development
- Employee assistance programme
Quick apply
Private Housing Compliance Officer
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Databases
- Annual leave
- Flexitime
Team Leader Family Intervention Service
Somerset Council —Bridgwater
- £41,771 - £46,142 a year
- Weekend availability
- Management
- English
- Mentoring
- Annual leave
6d
General Manager
Wildfowl and Wetlands Trust —Mere
- £61,400 a year
- Weekend availability
- Leadership
- Free parking
- Annual leave
Regulations Manager
Forestry Commission —Bristol
- £40,388 - £43,482 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
3d
Executive Assistant & Agendy Coordinator
Pepper & Seed Ltd —Corsham
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Google Suite
- Work from home
Quick apply
Home Admissions Advisor
CornerstoneHealthcare —Bristol
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Business development
- Marketing
- Paid training
- Employee assistance programme

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case manager jobs near shepton mallet

Rough Sleeping Outreach/In Reach Officer

Somerset Council -
Shepton Mallet

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Job details

Full-time
£28,598 - £32,061 a year
14 days ago

Benefits

Annual leave

Qualifications

Databases
Experience working with individuals experiencing homelessness
First Aid Certification
Computer skills
Signposting to community resources
Care planning and needs assessment
Communication skills
Multi-agency care coordination

Full job description

Date: 6 Aug 2026

Location: Shepton Mallet, GB, BA4 5BT

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Company: Somerset Council

Salary: Grade 12 ranging from £28,598 to £32,061 per annum

Closing Date: 20/08/2026

This is an opportunity to make a real and lasting difference to the lives of people experiencing rough sleeping. As a Rough Sleeping Officer, you will work on the frontline, providing compassionate, practical support to some of the most vulnerable people in our communities. Through outreach, assessment, and partnership working, you will help individuals move towards safer, more stable housing and improved wellbeing across Somerset.

Role Summary

The Rough Sleeping Officer plays a vital role in Somerset Council’s work to reduce rough sleeping. Reporting to the Senior Operational Manager for Rough Sleeping and Homelessness, the role focuses on outreach engagement, needs assessment, and the delivery of personalised support. Working closely with statutory and non‑statutory partners, the postholder supports individuals sleeping rough to access housing, health, and support services, advocating on their behalf and helping to coordinate effective, joined‑up responses to homelessness.

What you'll do - Key Responsibilities

Carry out regular outreach activity to identify and engage people sleeping rough
Assess individual needs and develop personalised support plans
Provide direct support and advocacy to help people access housing, healthcare, and essential services
Work collaboratively with statutory and non‑statutory services, housing providers, and support agencies
Monitor and review support plans, adjusting interventions as required
Maintain accurate, up‑to‑date records of engagement and outcomes
Participate in multi‑agency meetings and case conferences
Contribute to raising awareness of rough sleeping issues within the community
Ensure compliance with relevant legislation, policies, and procedures
Provide regular progress reports to the Senior Operational Manager

What We’re Looking For – Knowledge, Experience and Skills

Essential

Knowledge

Understanding of homelessness and rough sleeping issues, including housing legislation, policies, and local support services
Familiarity with safeguarding practices, data protection, and confidentiality requirements
Knowledge of mental health and substance misuse issues

Experience

Experience working with vulnerable people, particularly those experiencing homelessness
Experience developing and reviewing support plans through outreach and engagement work
Experience of multi‑agency working and partnership collaboration
Experience maintaining accurate records and documentation

Skills and Qualifications

Strong communication and interpersonal skills, with the ability to build trust and rapport
Good organisational and time‑management skills, with the ability to work independently and as part of a team
Strong problem‑solving and decision‑making skills
Proficiency in using IT systems and databases
Relevant qualification in social work, housing, or a related field
Training in safeguarding and child protection

Desirable

Previous experience in a similar role
Certification in Mental Health First Aid
Qualification in substance misuse support
Training in conflict resolution or de‑escalation techniques
Professional membership with a relevant body

Any Additional Information

28 day’s annual leave (additional to bank holidays).
Full time role – 37 hours
This role may involve working with confidential information and supporting statutory or time‑critical processes. Some flexibility may be required to meet service demands, in line with Somerset Council’s working arrangements.
Regretfully, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for VISA sponsorship.

For an informal chat about the role, you can contact Kyleigh Callow, Service Manager - Rough Sleeping via email at [email protected]

Apply Now

Refine Your Search

case manager jobs in shepton mallet

Rough Sleeping Outreach/In Reach Officer

Investigations Manager - Employee Relations

Operations Support Co-Ordinator

Group People Officer

Senior Employee Relations Advisor

Information Governance Officer (Complaints)

Tenancy Sustainment Manager

People Officer

Housing Case Worker

Rough Sleeper Outreach Support Worker (Part-Time)

Team Leader - Family Intervention Service

IR Coordinator

Capture Manager

Employee Relations Advisor

Private Housing Compliance Officer

Team Leader Family Intervention Service

General Manager

Regulations Manager

Executive Assistant & Agendy Coordinator

Home Admissions Advisor

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