Client services manager Work, Jobs in Sherborne St. John, Ham (with Salaries)

Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
13d
Internal Customer Service
TechPoint —Basingstoke
- £35,000 - £43,000 a year
- Sales
- Travel
- Communication skills
- Free parking
- Life insurance
Quick apply
Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Business development
- Communication skills
- Employee assistance programme
Quick apply
Administrative Coordinator
BRC Jobs —Basingstoke
- £13.00 - £14.57 an hour
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
Quick apply
5d
Project Manager
Amentum —Reading
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Employee assistance programme
- Flexible schedule
Sales Manager
Cobal Sign Systems Limited —Newbury
- From £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Quick apply
Senior Project Manager
Interrupt Labs —Basingstoke
- Hybrid work
- Analysis skills
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
Capture Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- ERP systems
- Microsoft Office
- IT
Quick apply
7d
Partner Success Representative (Maternity Cover)
Arrive —Basingstoke
- Hybrid work
- Customer service
- SQL
- JavaScript
Quick apply
Client Operations Specialist (Internal Account Manager)
AHEAD —Reading
- £35,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
12d
Key Accounts Manager
KION Group AG —Basingstoke
- Full-time
- Sales
- Driving
- Negotiation
Business Development Manager
Strata Fire Protection —Didcot
- £25,420.00 - £65,946.01 a year
- Part-time
- CRM software
- Sales
- Maintenance
- Free parking
- Flexitime
Quick apply
3d
PMO Analyst
Leidos —Ham
- £34,800 - £43,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
International Account Manager
Pure Human Resources —Andover
- £37,000 - £47,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Area Sales Manager
BCA —Hook
- £35,000 - £40,000 a year
- Monday to Friday
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service / Project Manager
GK Signs & Screenprint Ltd —Alton
- £35,000 - £45,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
Quick apply
8h
Business Development and Partner Relationships Manager
Value Added Recruitment Ltd —Bracknell
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Global Skills Excellence Program Manager (contract)
Microsoft EMEA —Reading
- £215 - £242 a day
- Full-time
- Hybrid work
- Management
- Contracts
- AI
7d

I want to receive the latest job alerts for client services manager in sherborne st. john, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Service Manager

Datum Datacentres Ltd
Farnborough

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
13 days ago

Benefits

Free parking
Company pension
Company events
Private medical insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Management
Microsoft Office
Project management
IT
Business management
Communication skills

Full job description

Company Summary

Datum Datacentres (www.datum.co.uk) provides leading-edge carrier and cloud neutral co-location data centres to enterprises and service providers. Launched in 2012, Datum now has an impressive client list located in Farnborough and Manchester and has over 200 clients.

Main purpose of the role

An exciting opportunity has arisen for a motivated and enthusiastic Client Service Manager with an excellent eye for detail to join our team on a full-time basis, based at Cody Technology Park. Hybrid flexible working offered following successful probationary period.

Our service culture (the ‘Datum difference’) is an integral part of our ethos and is at the core of what differentiates Datum from other colo providers. The successful applicant will be responsible for maintaining this client-centric service, while consistently striving for excellence in our client service offering. The role joins an established team and full support, and training will be provided to successfully undertake the role.

Main responsibilities

· Support the business sales process end to end

· Raise, manage & process client orders, upsells, POs and contracts in our CRM, working alongside the sales and technical teams to ensure successful delivery and handover of services against agreed timescales

· Processing and managing service orders with 3rd parties

· Liaising with our finance team in a timely manner to notify any changes to upcoming billing and assisting with any billing queries from clients

· Support Finance team with the debtor process

· Managing contract administration and general communications with clients

· Dealing with client queries, feedback and/or complaints– account, billing, documentation, supplier questionnaires etc

· Support creation of service review documentation and presentations alongside the Service Management team

· Assist with major incident activities where necessary

· Working with the Operations team to proactively drive the process for sending client communications in a professional and timely manner, including maintenance notifications (PPMs) and general site information

· Support Head of Service Management & Group Head of Sales with ad-hoc projects as appropriate

Person

Key to this role is the personality, drive and initiative to take ownership of ensuring accuracy of record keeping in the CRM system. This role is client-facing, so applicants should be personable, friendly, and highly organised. Excellent written and verbal communication, and comfortable with communicating with a varied client base.

· Well-motivated, resilient, and tenacious individual with an eye for detail, while managing a varied and busy workload

· Takes initiative and ensures accuracy in performing assigned tasks is essential

· Team player & relationship builder, both internal and external. The role requires an advocate for both the client and the internal business, representing each at appropriate times to drive stakeholders to reach the common goal

· Understanding of the generic messages surrounding IT and/or co-location selling

· Commercially astute – able to relate to mid-level IT & business functions

· Able to work autonomously and as part of a small team

· Proven experience in delivering high-quality client-centric service

· Good understanding and experience of working with a CRM / business management system

· Good presentation and communication skills, with the ability to retain composure and flexibility under pressure

· Very keen to learn and develop their career, with the ability to develop a good understanding of the Colocation and IT space, and it’s features and benefits

· Excellent IT skills and proficiency in MS Suite, particularly Word & Excel

Advantageous skills

· Project management experience

· Experience in colocation datacentre service management

· Basic understanding of datacentre functions and processes

· Awareness and good understanding of accreditation processes

If you are passionate about providing outstanding service and have the requisite skills, we encourage you to apply for this exciting opportunity as a Client Services Manager.

Position Reports to:

Head of Service Management

Location:

Farnborough office (FRN1) with occasional travel to other sites

Contract:

Permanent / Full Time

Salary: £25000-£30000 including 10% Variable Pay (performance bonus)

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Application question(s):

Are you willing to apply for a DBS certificate?

Experience:

Client Service Management: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in sherborne st. john, ham

Client Service Manager

Internal Customer Service

Customer Success Manager

Administrative Coordinator

Project Manager

Sales Manager

Senior Project Manager

Capture Manager

Customer Success Manager

Partner Success Representative (Maternity Cover)

Client Operations Specialist (Internal Account Manager)

Key Accounts Manager

Business Development Manager

PMO Analyst

International Account Manager

Account Manager

Area Sales Manager

Customer Service / Project Manager

Business Development and Partner Relationships Manager

Senior Global Skills Excellence Program Manager (contract)

I want to receive the latest job alerts for client services manager in sherborne st. john, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected