About the Role
We are seeking a proactive and organised Part-Time Office Administrator to support our day-to-day operations in a fast-paced business environment. This is a varied, hands-on role with a strong focus on order processing, customer service, and stock coordination. Typically this would be 10-2, Monday to Friday.
Key Responsibilities
- Processing and despatching website orders from stock
- Raising consignments using integrated courier and order systems
- Communicating with customers regarding delivery delays, additional carriage charges, and out-of-stock items
- Handling customer enquiries relating to deliveries and expected ETAs
- Liaising with the warehouse and external suppliers to ensure smooth order fulfilment
- Managing stock control, including monitoring levels, reordering, and booking in deliveries
- Carrying out product warranty registrations and maintaining accurate records
- General administrative support and ad hoc office duties as required
About You
- Previous experience in an admin, office, or order processing role preferred
- Strong organisational skills with excellent attention to detail
- Confident communicator, both written and verbal
- Comfortable working with systems (order processing, courier platforms, stock control)
- Able to manage multiple tasks and prioritise effectively
- Reliable, proactive, and a strong team player
What We Offer
- Consistent part-time hours ideal for work-life balance
- Friendly and supportive team environment
- Key role within a growing SME where you can make a real impact
About Us
We are one of the UK’s leading online garden machinery specialists, supplying customers across England and Wales with a unique delivery and support service.
Unlike many retailers, we don’t just sell products, we provide a complete ownership experience, from delivery and demonstration through to ongoing support and servicing.
Pay: £11.00-£13.00 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
