Customer support consultant Work, Jobs in Shipdham, Nfk (with Salaries)

File Review Consultant
Alan Boswell Group —Norwich
- £25 - £35 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- IT
- Employee discount
- Life insurance
Quick apply
11d
Customer Advisor
Boots —Norwich
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
2d
Customer support Consultant
Epos Now —Norwich
- £25,396 - £27,000 a year
- Full-time
- Hospitality
- Google Suite
- Customer service
- Free parking
- Annual leave
Universal Banker
HSBC Global Services Limited —Norwich
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
6d
Client Services Representative
Heritage Wills —Norwich
- £26,437 a year
- Full-time
- Microsoft Outlook
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Digital Marketing Consultant
Jarrolds —Norwich
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Norwich
- £49,500 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- Microsoft Office
- Work from home
Quick apply
Customer Implementation Consultant
Epos Now —Norwich
- £26,436 a year
- Full-time
- Google Suite
- Windows
Sales Consultant - Capital Upsell
Epos Now —Norwich
- £26,500 a year
- Full-time
- Sales
- Organisational skills
- Financial services
Front Desk Administrator
Ladgov Corporation —Brandon
- Full-time
- Customer service
- Military
- Administrative experience
Quick apply
Sales Consultant
Thurlow Nunn —Norwich
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
Inside Sales Consultant - US Team
Epos Now —Norwich
- £26,000 - £31,000 a year
- Weekend availability
- Sales
- Phone etiquette
- Communication skills
- Paid training
Pest Control Surveyor
Rentokil Initial Group —Swaffham
- £26,269 - £37,327 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Relocation assistance
- Annual leave
Quick apply
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- Sales
- English
- SQL
- Employee assistance programme
- Flexible schedule
Quick apply
Trainee Mortgage Advisor
Haysto —Norwich
- £25,774 - £34,000 a year
- Full-time
- In-person
Quick apply
7d
Senior Travel Consultant
Fred. Olsen Travel —Norwich
- Travel
- IT
- Employee discount
7d
Graduate Pest Control Surveyor
Rentokil Initial Group —Swaffham
- £26,269 - £37,327 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Relocation assistance
- Annual leave
Quick apply
Retail Sales Advisor - Norwich 24hrs Part Time
Oak Furnitureland —Norwich
- £23,000 - £26,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Clinical Administrator
Norfolk & Suffolk Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Weekend availability
- Microsoft Powerpoint
- Customer service
- Word processing
1d
Liz Earle - Counter Manager
Boots —Norwich
- £27,121 - £30,506 a year
- Weekend availability
- Customer service
- IT
- School
- Store discount
- Employee discount
1d

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customer support consultant jobs near shipdham, nfk

File Review Consultant

Alan Boswell Group -
Norwich

Quick apply

Job details

Permanent | Full-time
£25 - £35 an hour
11 days ago

Benefits

Company pension
Canteen
Private medical insurance
Employee discount
Enhanced maternity leave
Life insurance
Referral programme

Qualifications

Microsoft Word
Pension
Sage
Organisational skills
IT
Computer skills
Time management

Full job description

File Review Consultant

Department - Financial Services

Role purpose:

Undertake file reviews of advice provided by Financial Advisers against set criteria to ensure the activity undertaken by the Adviser is compliant and competent.
Have the requisite technical knowledge to undertake a full file review.
Ensure sufficient client information has been obtained.
Analyse the information gathered to ensure competence and compliance.
Ensure suitable recommendations are made.
Ensure all supporting documentation is maintained.
Have full knowledge and understanding of the Company’s compliance procedures.
Ensuring the Consumer Duty is embedded across the Financial Advisers.
Ensure compliance at all times with the relevant regulatory requirements of the Financial Conduct Authority (FCA).

Responsibilities:

Undertake file reviews of advice provided, with higher risk areas to be prioritised and agreed with the Directors or Technical Compliance Manager.
Submit your findings to the Technical Compliance Manager or Directors to discuss with the appropriate Financial Adviser.
Skills required:
Diploma qualified, preferably with Pension Transfer qualification.
Working technical knowledge of the range of pension, investment and life assurance products as well as FCA regulations.
An understanding of compliance and the importance of file reviews in the compliance framework.
Previous experience of file reviews is preferred, but not essential.
Computer skills – various software and in depth knowledge of back office administration system, although training will be given.
Flexibility and ability to work around review demands.
Ability to interact with the wider team.

Hours of Work/Remuneration:

Minimum of 10 hours per month, with the ability to increase the requirement to a maximum of 30 hours per month.
Competitive hourly rate c£25 to c£35 per hour.

Why Join Alan Boswell Group?

You’ll become part of a supportive, well-established team within a company known for its excellent culture, professional development, and commitment to customer service and employee wellbeing.

Benefits:

25 days holiday plus bank holidays
Paid sickness for all employees (20 days per year)
Holiday purchase – opportunity to purchase up to 3 days holiday at the beginning of the financial year
Bupa Health Cash Plan (ability to claim back cash on a number of different medical costs; access to mental, emotional, and practical support and advice, as well as the option of counselling)
Group Life Insurance (4x annual salary) with access to virtual GP service
Salary sacrifice pension (5% employer / 3% employee)
Perks at Work membership
Discounted insurance and financial services products
Bike2Work scheme
Employee referral incentive
Subsidised staff restaurant (Norwich office only)
Enhanced maternity leave
Funded professional memberships
Annual discretionary group bonus scheme
Annual salary reviews
Social activities including team and social events, cake days and dress down days
Discount on Theatre Royal, Norwich and membership of Norfolk Wildlife Trust
To find out more about how you can join us please send your CV to us by applying

Job Types: Full-time, Permanent

Pay: £25.00-£35.00 per hour

Work Location: Hybrid remote in Norwich NR1 1RE

Quick apply

Refine Your Search

customer support consultant jobs in shipdham, nfk

File Review Consultant

Customer Advisor

Customer support Consultant

Universal Banker

Client Services Representative

Digital Marketing Consultant

Will Writing & Estate Planning Advisor - | Full Training |

Customer Implementation Consultant

Sales Consultant - Capital Upsell

Front Desk Administrator

Sales Consultant

Inside Sales Consultant - US Team

Pest Control Surveyor

Client Development Manager

Trainee Mortgage Advisor

Senior Travel Consultant

Graduate Pest Control Surveyor

Retail Sales Advisor - Norwich 24hrs Part Time

Clinical Administrator

Liz Earle - Counter Manager

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