Global services specialist Work, Jobs in Shipley, Wyk (with Salaries)

Customer Solutions Advisor
Rhenus SE & Co. KG —Bradford
- Full-time
- Microsoft Word
- Data entry
- Communication skills
- Free parking
- Employee assistance programme
13d
Leadership & Management Development Specialist
Bradford Children and Families Trust —Bradford
- £49,282 - £52,413 a year
- Full-time
- Experience working with individuals with disabilities
- Analysis skills
- Project management
- Annual leave
9d
Collections Specialist
DWF —Leeds
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
Courier Service Specialist
Evri —Leeds
- Full-time
- Communication skills
BNG Consultant
AECOM —Leeds
- Full-time
- Hybrid work
Delivery Team Trainer
Evri —Bradford
- £28,000 - £30,000 a year
- Full-time
- Travel
- Mentoring
Retail Customer Service
Entain —Bradford
- £13 an hour
- Overtime
- Cash handling
6d
Customer Service Specialist
JAMES DAWSON & SON LIMITED —Leeds
- £32,000 - £34,000 a year
- Full-time
- CRM software
- Data entry
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Optometrist
Chapter 2 —Bradford
- Weekend availability
- Writing skills
- Patient care
- EMR systems
Customer Solutions Apprentice
Rhenus SE & Co. KG —Bradford
- Full-time
- Microsoft Word
- Data entry
- Communication skills
- Free parking
- Employee assistance programme
13d
Brand Management Executive
Face the Future —Ossett
- Up to £28,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
10d
Warehouse Operative - Nights
Evri —Leeds
- £12.71 an hour
- Full-time
- Annual leave
Talent Aquisition Specialist
IMA —Leeds
- Hybrid work
- Microsoft Office
- Continuous improvement
- Communication skills
Quick apply
Regional Facilities Services Manager
Sodexo —Leeds
- £60,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
- Employee assistance programme
Quick apply
11d
Delivery Team Trainer
Hermes Europe —Bradford
- £12.71 an hour
- Full-time
- Travel
- Mentoring
10d
Advisory & Restructuring Administrator
PKF Littlejohn —Leeds
- Microsoft Word
- Mentoring
- Communication skills
Import & Storage Solutions Operative
Rhenus SE & Co. KG —Bradford
- Full-time
- Computer skills
- Business
- Communication skills
- Free parking
- Employee assistance programme
Application Support - Application Support Developer
Evri —Leeds
- Full-time
- Remote
- AWS
- Continuous improvement
- APIs
9d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- In-person
- Communication skills
Quick apply
Shift Plant Attendant
Equans —Leeds
- 12 hour shift
- Computer literacy
- Maintenance
- Annual leave
- Employee assistance programme

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Customer Solutions Advisor

Rhenus SE & Co. KG -
Bradford

Apply Now

Job details

Permanent | Full-time
13 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
GCSE
Internal department liaison
Data entry
Customer support
Customer interaction
Multidisciplinary collaboration
Root cause analysis
Communication skills
Supply chain customer service

Full job description

Start date 30/09/2026

Time Type Full time

Contract Type
Permanent

Mobile Work No mobile working

Reference ID JR124183

Company Name Rhenus Logistics Ltd.

Location

Bradford

Job Category Freight Services

Business Unit
Road Freight

Contact Person Clare Hastle

Your Benefits

Company Pension Scheme

Our enhanced pension scheme helps you plan for a secure future, with greater contributions to boost your retirement savings and give you peace of mind.

Continuous Training

Sharpen your skills and advance your expertise with ongoing development and access to our on-demand learning portal One Rhenus.

Exclusive Discounts

Access to our discount portal to save money on your everyday spending, holidays, fitness & leisure.

Free Parking

Free Parking – For convenience and peace of mind. We also offer all employees the ability to improve their health and spread the cost with a bike purchase through our cycle-to-work scheme.

Health & Sports

Our Employee Assistance Programme provides 24/7 confidential support for any mental, physical, financial, or personal challenges. It includes a hotline, personalised counselling, and a wealth of online resources to help you navigate life's ups and downs.

Holiday Bonus

Enhanced holiday entitlement with the ability to flex your holiday entitlement further with our buy and sell scheme.

Reference ID JR124183

Company Name Rhenus Logistics Ltd.

Location

Bradford

Job Category Freight Services

Business Unit
Road Freight

Contact Person Clare Hastle

Job Description

What you can expect

We are recruiting for a Customer Solutions Advisor. The Customer Solutions Advisor is the bridge between customers and the operational engine of a business. Their purpose is to ensure customers receive accurate information, timely solutions, and a consistently positive experience, while also protecting the business through strong process discipline.

At Rhenus, we believe everyone plays a crucial role. Whether you’re driving a truck, managing inventory or handling customer enquiries, your actions drive our success. We value practical solutions and quick decisions, empowering you to take ownership and make a difference.

Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace culture that encourages entrepreneurial spirit and continued growth and excellence.

The future isn’t just built by the company – it’s shaped by each of us, working together. Join our Rhenus community to make an impact and grow alongside a team of passionate people who are dedicated to making a difference.

#empoweredbyyou

What you bring

Main duties:

Develop an understanding of Rhenus products, services, and basic logistics processes.
Handle inbound customer queries via phone, email, or portals
Process orders, amendments, and cancellations

Provide clear, accurate updates on orders, deliveries, or service issues
Monitor order progress and flag risks early
Manage expectations professionally and proactively
Build trust through consistent, solution-focused communication

Investigate service failures, delays, or discrepancies

Liaise with operations, warehouse, transport, and planning teams
Identify root causes and propose corrective actions
Escalate issues appropriately when needed

Maintain accurate customer records and system updates
Ensure documentation is complete and compliant

What you bring:

Strong attention to detail and a careful approach to data entry.
A friendly, helpful attitude when dealing with customers and colleagues.
Empathy and professionalism
Reliability, punctuality, and a commitment to completing tasks on time.
Clear communication skills
An interest in logistics, customer service, and developing professional skills.
Strong Word and Excel skills.
Math’s and English GCSE

Business Unit

Road Freight

Logistics needs intelligent management so that goods are in the right place at the right time -our transport solutions guarantee exactly that. Rhenus Road Freight's product portfolio ranges from groupage freight, partial and full loads to hazardous goods, and special transports. Together with accompanying services such as insurance or customs, this results in individual and industry-specific full-service packages. We are pragmatic and uncomplicated. At the same time, our permanent course for growth opens up long-term perspectives for all our employees, whether they are specialists or career changers.

Welcome to Rhenus

Where our journey of growth connects with yours.

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

Recruitment Process

Online application

Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.

Application screening

Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.

Selection Process

Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

Onboarding

With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.

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