Job Title
Graduate Surveyor
Job Description Summary
Job Description
Graduate Surveyor - Asset Services
We have an exciting opportunity for a Graduate to join our dynamic Asset Services team. The team manages a diverse range of commercial properties including offices, retail, industrial and mixed‑use assets on behalf of institutional investors, property companies and private clients.
As a Graduate Surveyor, you will support the delivery of high quality property management services, ensuring buildings are well maintained, compliant and aligned with client investment objectives.
Role Profile:
Provide professional support to Associates & Partners in the management of client properties.
Contribute to departmental fee, billing and profit targets.
Assist in delivering a high quality service to clients, tenants and internal stakeholders.
Core Responsibilities:
Clients & Marketing
Support the team plan to develop and maintain a strong client portfolio.
Assist in managing client relationships and act as a liaison on specific property management tasks.
Ensure professional advice and information are provided accurately, thoroughly and within agreed deadlines.
Help deliver activities and projects in line with client expectations (time, quality, compliance).
Work collaboratively to generate new instructions and share expertise within the team.
Develop internal and external networks to support business development opportunities.
Consult with internal teams (e.g., Facilities Management, Accounting, Sustainability) and external professionals (e.g., solicitors, agents) to deliver a full service to clients.
Gather and act on client feedback.
Maintain accurate records, tenancy schedules and marketing databases.
Profit & Finance
Identify potential cross‑selling opportunities across Cushman & Wakefield service lines.
Contribute to meeting departmental fee and billing targets.
Support rent and service charge collection processes, working with credit control to monitor arrears.
Assist in preparing annual service charge budgets and year end reconciliations.
Use established systems effectively for debtor and disbursement recovery.
Process and code invoices in line with internal procedures.
Operations & Risk
Ensure timesheets are accurate and up to date.
Ensure all work complies with firm procedures and guidelines (health & safety, quality, risk, professional standards).
Assist with property inspections and help identify maintenance, compliance or operational issues.
Support the use of the Helpdesk system and ensure reactive works follow compliance processes.
Help maintain accurate Health & Safety and statutory compliance records (e.g. Vanitfy / RiskWise).
Assist with lease events, tenant applications (alterations, assignments, sub-lettings) and estate management matters.
Ensure operational decisions align with lease obligations and client investment objectives.
People & Teams
Keep knowledge of relevant legislation, case law and property management best practice up to date.
Proactively seek on‑the‑job learning and formal development opportunities to broaden experience.
Achieve annual objectives set within the performance review process and actively engage in reviews.
Undertake and record the required Continuing Professional Development (CPD) for RICS progression.
Support local office social and team activities.
Work collaboratively with onsite teams, RFMs and internal service lines.
Qualifications:
Knowledge & Experience:
Desirable but not essential:
Experience working in a large practice or corporate environment.
Understanding of property management, service charges and landlord & tenant principles.
Awareness of business development and client relationship management.
Technical competence in areas relevant to property management.
Understanding of the commercial real estate market and local dynamics.
Basic financial awareness.
Experience preparing reports or business correspondence.
Knowledge of legislation relevant to property management (e.g. H&S, compliance, landlord & tenant).
IT skills (MS Word, Excel, PowerPoint, Outlook).
Familiarity with property management systems (e.g. Tramps, Yardi) beneficial.
Skills & Personal Qualities:
Strong communication skills.
Commercial awareness.
Time management and organisational skills.
Report writing ability.
Team player with a collaborative mindset.
Strong presentation and interpersonal skills.
Ability to build relationships with clients, tenants and colleagues.
Excellent command of written and verbal English.
Proactive, motivated and eager to learn.
We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes. If you have any reservations about applying, please don't hesitate to reach out to your local recruiter for additional information
Please note: this is a direct search led by Cushman & Wakefield. We only work with recruitment agencies on our preferred supplier list, and only where a signed and in date agreement is in place and the agency has been directly instructed on the role by a member of our Talent Acquisition team.
We do not accept speculative or unsolicited CVs submitted to any of our employees or outside of our agreed process. No agency fees will be payable in these circumstances.
INCO: “Cushman & Wakefield”
