At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver:
A safer and more reliable and punctual service for passengers and employees - quicker fault fixes by more agile multi-disciplined response teams.
Individual rostering - enabling us to send the right number or people to fix a fault.
Multi-skilling - investing in the knowledge and skills of our people so they are better equipped to fix the most common faults themselves.
Accelerated and improved technology deployment - we have a raft of labour and life-saving technology ready to be rolled out.
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When your part of our team, you matter to us and you matter to millions. Watch our video to find out more! About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We look for opportunities to offer great opportunities to learn and grow through personal and professional development. And, if you make the grade then you can look forward to a rewarding and fulfilling career with a company that joined the top 50 in the Glassdoor's 2021 Best Places to Work.
We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone . For more information about Network Rail click here
Responsible for supporting the day-to-day operation of the station by managing station trackers, maintaining safety and compliance processes, and managing key administrative tasks. This includes carrying out station inspections, logging and tracking faults and accidents, supporting safety and security procedures, and ensuring assets and facilities are well maintained. The role also involves coordinating events, supporting retail and stakeholder compliance, and providing general office and team support to ensure the station operates efficiently and effectively.
- Undertake general office administration including the control of mail, co-ordinating of diaries, filling and maintenance of personal records and the arranging of travel.
- Organise meetings and the production and dissemination of documentation to support them.
- Adhere to financial and procurement procedures and act as local purchasing agent, where directed, by ordering stationary and other consumables as required.
- Collate customer information requirements and monitor that all station information and publicity material is in date and adheres to company guidelines.
- Assist in gathering information regarding accidents, incidents and claims and liaise with relevant parties.
- Arrange access for filming and assist with arranging exhibitions and promotions on the station.
- Record toilet turnstile revenue and report discrepancies in accordance with company policy.
- Order, control and issue Personal Protective Equipment and Rule Books for the station team.
Undertake administrative tasks as directed.
Salary: £28,625. This is a 12 month FTC /secondment opportunity. Late applications will not be accepted.
Closing date: 18th June 2026
We positively embrace flexible working recognising that employees may wish to balance work and family/home life.
In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.
At Network Rail we promote a diverse and inclusive organisation. We are working in conjunction with the Cultural Fusion team to support black, Asian and minority ethnic colleagues. If you would like support with your application or interview please contact Wales&[email protected] .
