Business officer Work, Jobs in Shirley, Wmd (with Salaries)

Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Membership Support Officer
National Association of Funeral Directors —Solihull
- £21,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
9d
Finance Team Leader
BCOP —Birmingham
- £35,000 - £38,000 a year
- Full-time
- Management
- Microsoft Office
- Presentation skills
- Free parking
- Flexitime
Quick apply
6d
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
2d
Customer Liaison Officer
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee discount
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
11d
RBC Enterprise Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Administrative experience
10d
Development Officer
Paragon Banking Group —Solihull
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
7d
Business Rates and Utilities Officer
D2S Business Solutions Ltd —Birmingham
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
14d
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Senior Streetworks Officer
West Midlands Combined Authority —Birmingham
- £43,049 - £47,791 a year
- Part-time
- Organisational skills
- AI
- Communication skills
- Annual leave
- Employee discount
13h
Public Relations Officer
Kevin & Bros LTD —Birmingham
- £41,700 - £43,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Group HR Resourcing Officer
Bristow and Sutor Group —Redditch
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Forensic Healthcare Professional - Leamington Spa
Partnering Health Ltd —Leamington Spa
- £20,595.12 a year
- Part-time
- English
- In-person
- Nursing
- Free parking
- Store discount
Quick apply
Independent Reviewing Officer
Worcestershire County Council —Worcester
- £49,282 - £54,785 a year
- Full-time
- Hybrid work
- Management
- Annual leave
1d
Finance Business Partner
Shires Multi Academy Trust —Redditch
- £44,075 - £47,181 a year
- Full-time
- Travel
- Financial services
- School
- Health & wellbeing programme
Quick apply
Security Officer
SCC —Birmingham
- £26,926.90 a year
- Weekend availability
- Hybrid work
- Communication skills
Resourcing Officer
Department for Science, Innovation & Technology —Birmingham
- £36,735 - £39,670 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
8d
Chief Technology Officer
Health and Safety Executive —Birmingham
- £86,000 - £117,800 a year
- Full-time
- Presentation skills
- Travel
- Contracts
13d
Data Analyst
Driver and Vehicle Standards Agency —Birmingham
- £35,663 a year
- Part-time
- Hybrid work
- SQL
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
10d

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Administration Officer

Civic Recruitment Limited
Solihull

Quick apply

Job details

Full-time
£17.75 an hour
10 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
NVQ
Business
BTEC
Communication skills
Office experience

Full job description

3 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To support the Quality Monitoring and Commissioning function by reviewing and processing quality concern referrals submitted by social workers and other professionals. The postholder will use electronic case management systems, including Liquid Logic (LAS), to assess referrals against established quality standards and checklists, ensuring all required information is present before progressing cases for investigation.

The role requires excellent attention to detail, sound judgement, strong administrative skills, and the ability to work accurately within established procedures while identifying when concerns need to be escalated.

Key Responsibilities

Quality Concern Administration

Review quality concern referrals received from social workers and other professionals.
Assess referrals against agreed quality assurance checklists and procedures.
Determine whether referrals contain sufficient information to be progressed to a Quality Monitoring Officer for investigation.
Return incomplete referrals for further information where necessary.
Escalate complex or urgent concerns appropriately in line with procedures.

System and Data Management

Use Liquid Logic (LAS) and other electronic systems to access, review, update, and maintain records.
Accurately input, update, and manage information within council databases and systems.
Ensure records are maintained in accordance with data protection and information governance requirements.
Produce routine reports and administrative information as required.

Customer Service and Communication

Respond to enquiries from internal and external stakeholders via telephone, email, and written correspondence.
Liaise effectively with social workers, quality monitoring staff, providers, and other professionals.
Communicate professionally and clearly when requesting additional information or clarifications.

Administrative Support

Provide comprehensive administrative support to the Commissioning and Quality Monitoring teams.
Maintain accurate electronic and manual filing systems.
Assist with the monitoring and tracking of referrals and quality concerns.
Support service improvements by identifying recurring issues or procedural gaps.

Compliance and Information Governance

Handle sensitive and confidential information appropriately.
Ensure compliance with safeguarding, data protection, and council policies.
Follow established procedures and maintain accurate audit trails.

Essential Experience

Previous administrative experience in a busy office environment.
Experience working with electronic case management systems or databases.
Experience reviewing information for accuracy and completeness.
Experience dealing with a range of internal and external stakeholders.
Experience handling confidential and sensitive information.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Desirable Experience

Experience within Adult Social Care, Local Government, Health, or Public Sector services.
Experience using Liquid Logic (LAS).
Experience within commissioning, quality monitoring, safeguarding, or contract administration functions.

Essential Qualifications

4 GCSEs (or equivalent), including English and Mathematics at Grade C/Level 4 or above; or equivalent relevant administrative experience.

Desirable Qualifications

NVQ Level 3 in Business Administration.
BTEC National Certificate.
HNC or equivalent qualification in Business Administration or a related discipline.

Essential Skills and Competencies

Excellent attention to detail and accuracy.
Ability to review information and identify missing, inconsistent, or incomplete data.
Strong organisational and workload management skills.
Ability to follow established processes and procedures consistently.
Sound judgement and a high degree of common sense.
Excellent verbal and written communication skills.
Ability to work independently and use initiative.
Strong problem-solving skills.
Ability to identify when issues require escalation.
Competent use of electronic systems and databases.
Proficiency in Microsoft Office applications.

Personal Attributes

The successful candidate will be:

Sharp, articulate, and professional.
Methodical and process-driven.
Reliable and accountable.
Calm under pressure.
Adaptable and flexible.
Committed to delivering high standards of accuracy and customer service.
Able to maintain confidentiality and professionalism at all times.

Additional Information

Location: Solihull.
Working Pattern: Monday to Friday, 37 hours per week.
Hybrid Working: One day per week based at the Council House, Solihull; remaining days working remotely subject to service requirements.
Pay Rate: £17.75/ per hour UMB.
The postholder will be required to comply with safeguarding, data protection, information governance, equality, diversity, inclusion, and health & safety policies.
The role requires the ability to work independently while recognising when support, advice, or escalation is required.
Commitment to maintaining confidentiality when handling sensitive information is essential.
Payment: Bi-weekly payment schedule
Start Date: Immediate start available
Closing Date: soon (early applications encouraged)

GCSC

Quick apply

Refine Your Search

business officer jobs in shirley, wmd

Administration Officer

Membership Support Officer

Finance Team Leader

Intelligence Analyst

Customer Liaison Officer

Investigator

RBC Enterprise Officer

Development Officer

Business Rates and Utilities Officer

Social Value Officer

Senior Streetworks Officer

Public Relations Officer

Group HR Resourcing Officer

Forensic Healthcare Professional - Leamington Spa

Independent Reviewing Officer

Finance Business Partner

Security Officer

Resourcing Officer

Chief Technology Officer

Data Analyst

I want to receive the latest job alerts for business officer in shirley, wmd

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