Performance manager Work, Jobs in Shoreditch, Gtl (with Salaries)

Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Performance & Compliance Manager
OCS Group —Beckenham
- Monday to Friday
- Microsoft Office
- No degree
- Organisational skills
Quick apply
7d
Deputy Manager
INDITEX —London
- Full-time
- Leadership
- Employee discount
Quick apply
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
5d
Salon Performance Manager
Nails & Brows Mayfair —Mayfair
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- Analysis skills
Quick apply
Business Performance Manager
Cancer Research UK —London
- £50,000 - £57,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Marketing
11d
General Manager
Tee Box London —London
- £50,000 - £65,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
7d
BPO Senior Manager
Wayfair —London
- £72,500 - £105,125 a year
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Employee discount
- Gym membership
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
14d
Oysho Deputy Manager
INDITEX —London
- Full-time
- Leadership
- Employee discount
Quick apply
General Manager
Farmer J —London
- £40,000 - £45,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Assistant Project Manager
Tetra Tech —London
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Tenancy Manager
Crown Home Buying and Letting —Tower Hill Station
- £35,000 - £38,000 a year
- Full-time
- Administrative experience
- Data entry
- In-person
Quick apply
Partners in Performance - Performance Strategy Manager
Accenture —London
- Full-time
- Engineering
- Master's degree
- Analysis skills
Growth & Performance Manager
amicable —London
- £60,000 - £80,000 a year
- Hybrid work
- AI
- Employee assistance programme
Quick apply
Country Manager
Recruitment Partner —London
- £24,420.00 - £87,251.91 a year
- Full-time
- English
- Business development
- In-person
Quick apply
11h
Analytics Manager
Data Idols —London
- £95,000 - £105,000 a year
- SQL
- Communication skills
Senior Operations Manager – Digital Services
Celloomph Digital Solutions Ltd. —London
- £6,500 - £8,000 a month
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Life insurance
Quick apply
People Partner
CoMind —London
- £68,800 - £103,000 a year
- Full-time
- Employee assistance programme
- Employee discount
7d
Area Manager
Jewells —London
- Full-time
- Hybrid work
- Management
9d

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Massimo Dutti Operations Manager- Regent Street

INDITEX -
London

Quick apply

Job details

Full-time

Qualifications

Analysis skills
Leadership

Full job description

OPERATIONS MANAGER

Full-Time Position
Reports to: General Manager

About the Role

At Massimo Dutti, operational excellence is essential to delivering a refined and seamless customer experience.

As Operational Manager, you will lead and organise all operational processes in store, ensuring efficiency, compliance and performance across both front and back of house. You will use data and operational KPIs to improve productivity, control costs and maintain premium standards.

This is a strategic and hands-on leadership role in a fast-paced retail environment. You will work closely with the Store Director to ensure operational stability, strong governance and team development.

What You’ll Be Doing

Store Operations

Organise store operations based on KPIs to optimise performance
Analyse operational reports (replenishment ranking, returns, transfers, productivity) and implement improvement plans
Oversee deliveries and ensure productivity targets are achieved
Ensure timely and effective replenishment across all departments
Maintain healthy stock levels through structured returns and transfers
Monitor front and back of house efficiency and propose improvements
Manage and maintain store electronic devices and troubleshoot when required
Oversee online order processes and daily operational deadlines

Security & Compliance

Support the Store Director in minimising stock loss through strong security procedures
Ensure all cash desk operations (refunds, exchanges, transfers, RFID processes) follow company standards
Monitor and report cash discrepancies
Oversee banking procedures and follow up on incidents
Ensure funds management and documentation are completed correctly
Train cashiers and managers in operational standards

HR & Commercial Processes

Manage the operations team hours budget responsibly
Design effective schedules aligned with business needs and work-life balance guidelines
Monitor sales productivity and take corrective actions when required
Oversee payroll processes and ensure deadlines are met
Ensure employee relations processes follow company policy
Reinforce HR policies and the Code of Conduct
Promote consistent application of the company return policy

Training & Development

Identify team members with development potential
Build and support succession planning within operations
Conduct performance reviews and development plans
Ensure team training for new projects and operational updates

Customer Experience

Ensure operational excellence supports high customer satisfaction
Support the team with product knowledge and service standards
Resolve customer concerns professionally, including refund-related queries

Health, Safety & Sustainability

Maintain high housekeeping and safety standards
Ensure compliance with Health & Safety policies
Promote safe working practices
Act as an ambassador for sustainability initiatives

Experience

For External Candidates:

Proven experience managing retail operations in a fast-paced environment
Strong experience leading and developing teams
Experience analysing KPIs and driving operational performance

For Internal Candidates:

Strong performance record and understanding of brand standards
Demonstrated leadership capability
Operational knowledge and commercial awareness

Skills and Attitude

To succeed in this role, you will demonstrate:

Structured and analytical thinking
Strong leadership and mentoring ability
Strategic planning and forward-thinking mindset
Excellent organisation and delegation skills
Confidence making decisions based on data
Emotional intelligence and professional communication
Problem-solving mindset with initiative
Reliability and strong sense of accountability
Strong numerical and analytical skills
Ambition to grow within a premium retail environment

Please Note

This role requires flexibility, including evenings and weekends. Responsibilities may evolve according to business needs.

We are an equal opportunity employer and welcome applications from all backgrounds and experiences.

INDINDITEXSM

Quick apply

Refine Your Search

performance manager jobs in shoreditch, gtl

Massimo Dutti Operations Manager- Regent Street

Performance & Compliance Manager

Deputy Manager

Regional Business Manager

Salon Performance Manager

Business Performance Manager

General Manager

BPO Senior Manager

PMO Manager

Oysho Deputy Manager

General Manager

Assistant Project Manager

Tenancy Manager

Partners in Performance - Performance Strategy Manager

Growth & Performance Manager

Country Manager

Analytics Manager

Senior Operations Manager – Digital Services

People Partner

Area Manager

I want to receive the latest job alerts for performance manager in shoreditch, gtl

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