Executive director Work, Jobs in Shoreham By Sea, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Executive Assistant to Director
Property Painters Ltd —Hove
- From £16 an hour
- Part-time
- CRM software
- Customer service
- Computer literacy
Quick apply
3d
Executive Director for the Office of Zero Inequities
University of Brighton —Brighton
General Sales Manager
Richmond Motor Group —Bognor Regis
- Up to £85,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
4d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
2h
Global Director of Partnerships
Linnworks —Chichester
- Remote
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
CAA International Chair
Civil Aviation Authority —Gatwick Airport
- £15,000 a year
- Business development
- Leadership
9d
Director, Strategic Sourcing
Thermo Fisher Scientific —Horsham
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Work from home
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
SAP Engagement Director
Capgemini —Worthing
- Hybrid work
- Business development
- Agile
- Leadership
Learning & Participation Manager
Petworth Festival —Petworth
- £32,000 - £38,000 a year
- Part-time
- Hybrid work
- CRM software
- Management
- Recruiting
- Work from home
Quick apply
3d
Director, Workforce Management (Verint)
American Express —Brighton
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Life insurance
3d
Internal Sales & Estimating Executive
Forza Doors Ltd —Horsham
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
- Referral programme
Quick apply
5d
Telesales Executive
Aimée Willow Connex —Brighton
- Full-time
- CRM software
- Business development
- Communication skills
Chief Strategy Officer
Cranleigh School —Cranleigh
- Full-time
- Management
- IT
- School
6d
Marketing Executive
Inshur —Brighton
- £26,000 a year
- Full-time
- Hybrid work
- Communication skills
- Analytics
- Employee assistance programme
- Flexible schedule
Quick apply
6d
Director of NP Medical Programs
Franciscan Children's —Brighton
- £110,480 - £151,910 a year
- Full-time
- Management
- Mentoring
- Recruiting
SN Sales Automotive
Friday Media Group —Brighton
- £32,000 a year
- Full-time
- Hybrid work
- Business development
- Computer skills
- Communication skills
- Annual leave
Research Governance Officer
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £39,959 - £48,117 a year
- Part-time
- No degree
6d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

executive director jobs in shoreham by sea, wsx

Sr.Dir,Patient Experience

Executive Assistant to Director

Executive Director for the Office of Zero Inequities

General Sales Manager

Governance Lead

Director of Marketing

Global Director of Partnerships

CAA International Chair

Director, Strategic Sourcing

Head of Communications and Engagement

SAP Engagement Director

Learning & Participation Manager

Director, Workforce Management (Verint)

Internal Sales & Estimating Executive

Telesales Executive

Chief Strategy Officer

Marketing Executive

Director of NP Medical Programs

SN Sales Automotive

Research Governance Officer

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