Technical support analyst Work, Jobs in Shoreham By Sea, Wsx (with Salaries)

2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Microsoft Office
- Travel
- IT
IT Service and Support Analyst
OneFamily —Brighton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Access
- Microsoft Office
- IT
16h

More jobs to discover

Find similar jobs that you might be interested in.

IT Service and Support Analyst
OneFamily —Brighton
Supporting identity and access management processes, including starters, movers, leavers, access provisioning, permissions changes, access reviews and audit…
£30,000 - £35,000 a year
16h
Group Font Software Licensing and Compliance Manager (2yr FTC)
Hachette UK —London
The role will be based at our London office, with a blend of in-office (3 days) and homeworking (2 days) per week. 2 community days per year.

I want to receive the latest job alerts for technical support analyst in shoreham by sea, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support analyst jobs near shoreham by sea, wsx

IT Support jobs in Brighton

It Support jobs in Craigavon

Entry Level It jobs in London

Support Worker jobs in Bedford

It Support jobs in Shrewsbury

It Support jobs in Exeter

It Support jobs in Eastbourne

2nd Line Support Engineer jobs in London

2nd Line Support Engineer jobs in Farnborough

Family Support Worker jobs in Hampshire

Cancer Support jobs in Liverpool

2nd Line Support Engineer jobs in Slough

2nd Line Support Engineer jobs in Rochdale

2nd Line Technical Support Analyst

Carden I.T Services
Brighton

Apply Now

Job details

Full-time

Qualifications

LAN
Microsoft Office
Firewall
DHCP
SSL
DNS
IT
VMWare
Active Directory
ESXi
Help desk
VPN

Full job description

Please note: you are required to live in or be able to travel to Sussex for this role. Please do not apply if you are further away.

The company has an excellent opportunity for someone with previous help desk experience and is eager to further develop their career within the IT industry. Working as part of a team you will join a fast-growing busy IT Company that provide technical support services to SMEs throughout the UK on IT and telecoms products and services. In this role, you will respond to phone calls and tickets covering the installations and maintenance of the company’s growing client base, as well as work on IT projects.

Required Knowledge & Skills:

Friendly and responsive telephone manner
Excellent attention to detail
Ability to solve problems under pressure, prioritising effectively
Excellent timekeeping
Good first-time fix rate
The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position
Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential

Required Experience:

Microsoft Operating Systems (desktop and server 2016 upwards)
Office 365 (licensing, setup, migration)
VMware Esxi/VCentre Server
Active Directory, Group Policy, DNS, DHCP etc
VPNs, Router and Firewalls
Networking – WAN, LAN, Security, SSL, IP Routing, Switching
Anti-Virus platforms such as Trend Micro
Backup solutions (Veeam Backup and Replication, Datto)

What to Expect:

Flexible and remote working.
A company culture to promote work/life balance.
Commitment from us for continued learning and development.
Option to work 4 or 5 days a week, 35 hours in total.
You will provide technical support from the our primary base in Brighton.
Choice of 30 minutes or 1 hour lunch, to finish earlier.
22 days holiday, plus bank holidays, 2 days taken at Christmas. Plus birthdays off.
5+ years plus an extra day, up to a total of 27 days.

Summary:

You will provide technical support from our primary base in Woodingdean Business Park, Brighton.
An excellent telephone manner is essential and although you will not be customer-facing you must be smart and presentable.
The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position.
Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential.

To be considered for this job vacancy, please submit your CV using the form and we will review your application.

Job Features

Job Category

IT Support

Job Location

Brighton

Job Salary

Competitive

Apply Now

Refine Your Search

technical support analyst jobs in shoreham by sea, wsx

2nd Line Technical Support Analyst

IT Service and Support Analyst

More jobs to discover

I want to receive the latest job alerts for technical support analyst in shoreham by sea, wsx

Explore jobs in more locations

Required Knowledge & Skills:

Required Experience:

What to Expect:

Summary:

Job Features

Jobseeker tools

Employer Tools

Browse

Stay Connected