customer service manager Work, Jobs in shrewsbury (with Salaries)

Centre Manager
Halfords —Shrewsbury
- £35,229 - £42,048 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Shrewsbury
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Team Leader
EG On The Move Ltd —Shrewsbury
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
3d
Used Car Sales Manager
BYD Shrewsbury —Shrewsbury
- £40,000 - £56,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Store discount
- Annual leave
Quick apply
6d
Customer Service Manager - Oswestry
Morrisons —Oswestry
- Hospitality
- Team management
- Employee discount
Quick apply
5d
Client Services Manager
Radius Limited —Shrewsbury
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
Customer Service Team Leader
Reconomy Connect —Telford
- Full-time
- Customer service
- Microsoft Office
- Phone etiquette
- Free parking
- Store discount
Office Manager and Senior Account Handler
Caleb Roberts Insurance Services Ltd —Shrewsbury
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
- Referral programme
Quick apply
3d
Key Account Manager - Construction (Midlands/South)
DeterTech —Telford
- £45,000 - £50,000 a year
- Full-time
- Sales
- Leadership
- Negotiation
Quick apply
Team Leader
Card Factory —Oswestry
- £13 an hour
- Leadership
2d
Business Development Manager (BDM) - Nantwich - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Nantwich
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager - Construction (South)
DeterTech —Telford
- £45,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Store Manager
B&M Retail —Telford
- Weekend availability
- Sales
- Leadership
- Employee assistance programme
- Employee discount
Business Development Manager - Construction (North East)
DeterTech —Telford
- £45,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Lead Service Designer
Capgemini —Telford
Store Manager - 40 Hours
Bestway Group —Market Drayton
- Full-time
- Communication skills
Quick apply
5d
Technical Delivery Lead
Kinetic Software —Ludlow
- Hybrid work
- Azure
- Management
- SQL
- Employee assistance programme
- Employee discount
Lab Manager
Bupa Dental Care —Codsall
- Full-time
- Management
- Laboratory experience
- IT
- Annual leave
- Employee discount
Dispensing Store Manager (medium store)
Boots —Ludlow
- Weekend availability
- IT
- Retail management
- Leadership
- Annual leave
- Employee assistance programme
4d
First Line Manager - Certificate of Conformity
Kuehne+Nagel —Telford
- Management
- Analysis skills
- Warehouse experience
- Employee discount
- Referral programme

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Centre Manager

Halfords -
Shrewsbury

Apply Now

Job details

Full-time
£35,229 - £42,048 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Management
Sales
IT
Communication skills
Time management

Full job description

Job no: 564820
Work type: Full time
Site: Shrewsbury
Categories: Autocentre Management
Location: Shropshire
Salary: £35,229 - £42,048 per annum + bonus
Business Area: Autocentres

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success. Supported by an Assistant Manager and Workshop Controller you’ll lead a team of around 11, with skilled technicians and customer services advisors to deliver a seamless service.

£35,229 - £42,048 per annum

Average uncapped bonus of £10,800 per year (with potential to earn more)

5 days a week

Earn extra with our refer a friend scheme – T&C’s Apply.

To be a success in this role:

You’ll have a track record of achieving success with teams, working to give customers a fantastic experience. Accountable for the day to day running of your Centre, for maximising profit and minimising loss, in this role you’ll really come into your own.

Delivering excellence will be woven through everything that you and your team do, both in terms of quality standards and results.

You’re no stranger to efficiency, and will optimise workforce scheduling, ensuring maximum capacity in the Centre to meet customer demand. Alongside this, with your analysis of customer metric and Centre performance data, you’ll lead your team to deliver against – and exceed - sales margin and profit targets.

Along with:

Experience of exceeding customer metrics targets through effective management
Experience of delivering coaching/training in the moment to colleagues
Management experience, including managing capability and performance
Experience of developing colleagues through delivery of technical training
A track record of success in delivering against sales targets
Experience of meeting compliance standards across Health and Safety and quality
Excellent communication skills, verbally and in writing
Experience of labour force scheduling, with proven time management skills

IT proficient, with experience of using Microsoft packages, including Word, Excel and ideally PowerPoint, with the aptitude to learn in-house systems
A current full valid driving licence

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:

25% off most of our products in Halfords Retail stores and online
Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
At least 25% colleague discount at Tredz
Life assurance
Uniform
Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
Option to join our Sharesave scheme: save to purchase shares at a 20% discount
Cycle2Work scheme
Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Apply Now

Refine Your Search

customer service manager jobs in shrewsbury

Centre Manager

Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped

Team Leader

Used Car Sales Manager

Customer Service Manager - Oswestry

Client Services Manager

Customer Service Team Leader

Office Manager and Senior Account Handler

Key Account Manager - Construction (Midlands/South)

Team Leader

Business Development Manager (BDM) - Nantwich - Circa 41k Package - 53k OTE Uncapped

Business Development Manager - Construction (South)

Store Manager

Business Development Manager - Construction (North East)

Lead Service Designer

Store Manager - 40 Hours

Technical Delivery Lead

Lab Manager

Dispensing Store Manager (medium store)

First Line Manager - Certificate of Conformity

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