Line technician Work, Jobs in Shrivenham, Oxf (with Salaries)

2nd Line IT Support
Sumer —Swindon
- Azure
- Customer service
- Windows
Quick apply
4d
IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.
AAG, IT, AI, Telecoms & Tech (Alfred Ashley Group Ltd) —Cirencester
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Work from home
Quick apply
VodafoneThree Level 3 Field Engineering Apprenticeship
Vodafone —Newbury
- £26,300 - £28,940 a year
- Weekend availability
- Travel
- Employee discount
ITMS 3rd Line Technician
Onecom —Swindon
- Monday to Friday
- Organisational skills
- Leadership
- Employee discount
Quick apply
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- AWS
- Travel
- Mentoring
Service Technician
Aggreko —Swindon
- Full-time
Field Service Technician / Engineer - Swindon
nGeneration —Swindon
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
10d
Manufacturing Technician Backshift (full time)
Donaldson Timber Systems —Witney
- £30,401 - £37,241 a year
- Overtime
- Power tools
- In-person
- Hand tools
- Free parking
- Employee discount
Quick apply
Helpdesk Manager (Telecoms)
Iceblue Global —Swindon
- £38,000 - £42,000 a year
- Weekend availability
- Management
- Customer service
- Computer networking
- Free parking
Quick apply
6d
Technician 1 - Nights (4 on, 4 off)
Abbott Laboratories —Witney
- Full-time
1d
Engineering Technician and Trainer
Serco Group —Carterton
- £34,588 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Military
- Employee assistance programme
IT Service Technician
Stannah —Andover
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Crematorium Assistant
WesterleighGroup —Swindon
- From £26,842 a year
- Weekend availability
- Customer service
- IT
- Free parking
- Employee discount
MQ Technician II
TE Connectivity —Swindon
- Quality control
- Travel
- Communication skills
Apprentice Formulation Scientist level 3
Catalent —Swindon
- Full-time
- Laboratory experience
- Analysis skills
- Organisational skills
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Apprentice Electronics Test Technician
EnSilica —Abingdon
- £25,000 - £26,000 a year
- Full-time
- Time management
- Annual leave
IT Technician
Burford Secondary School —Burford
- £29,064 - £31,022 a year
- Part-time
- SharePoint
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
9d
Technician SR - Line
AirTanker —Carterton
- £43,596 a year
- Full-time
- Maintenance
- Electrical experience
- Continuous improvement
Quick apply
Maintenance Technician
Macfarlane Group —Cricklade
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Electrical experience
- Free parking
- Annual leave

I want to receive the latest job alerts for line technician in shrivenham, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

line technician jobs near shrivenham, oxf

Customer Service Representative jobs in Swindon

Scientist jobs in Swindon

Field Service Engineer jobs in Swindon

Customer Service Representative jobs in Poole

Customer Service Representative jobs in Maidstone

Customer Service Representative jobs in Derby

Customer Service Representative jobs in Sevenoaks

Civil Service jobs in Darlington

Home Based Customer Service jobs in London

Entry Level Field Engineer jobs in London

Data Analytics Engineer jobs in London

Entry Level Data Analyst jobs in Liverpool

Entry Level Field Engineer jobs in Dartford

Hgv Technician jobs in Newcastle Upon Tyne Ne16

Electronics Technician jobs in New Milton

Electronics Technician jobs in Cambridge

Electronics Technician jobs in Warminster Ba12

Bmw Technician jobs in London

Electronics Technician jobs in Salisbury

Service Technician jobs in Norwich Nr18

2nd Line IT Support

Sumer
Swindon

Quick apply

Job details

Permanent
4 days ago

Qualifications

Azure
Customer service
Windows
IT support
Organisational skills
Communication skills
Active Directory

Full job description

Description

Sumer is a leading professional services group supporting regional SMEs across the UK and Ireland. As we continue to scale, we are integrating high‑quality accountancy firms into a national organisation with strong local presence.

We are seeking a proactive and skilled IT Support Technician (2nd Line) to support our Monahans hub in Trowbridge or Swindon. This role combines on‑site end‑user support with close collaboration across our central IT function, contributing directly to the reliability, security, and performance of our growing technology environment. You will play a key role in ensuring smooth day‑to‑day operations, delivering excellent user support, and maintaining robust local infrastructure.

Key Responsibilities

User & Desktop Support

Deliver 2nd Line troubleshooting for laptops, desktops, peripherals, applications, and performance issues.
Take and manage support calls and tickets, resolving issues at first contact where possible
Communicate clearly with users, providing updates and managing expectations

Account, Access & Device Management

Manage user lifecycle processes, including onboarding, leavers, access provisioning, and permissions updates.
Configure workstations, profile laptops, and ensure new starters receive an effective technical induction.
Administer Active Directory and Microsoft 365, including mailbox setup, distribution lists, and security groups.

Systems Maintenance & Administration

Perform routine system checks, patching validation and monitoring activities.
Maintain accurate documentation for systems, configurations, and support procedures.

Security & Compliance

Support technical activities related to vulnerability management and remediation.
Work with tools such as Sentinel one, Qualys, Mimecast, and Microsoft 365 Security Portal.
Assist with triage and response to security alerts under the direction of central IT.

Vendor & Escalation Management

Coordinate with third‑party vendors and external partners to resolve technical issues or support local projects.

Collaboration with Group IT

Support initiatives relating to:
Microsoft Windows 11 endpoint environments
Microsoft 365 administration and apps
Mimecast web filtering and email security
Vulnerability scanning and patching using Qualys
Hardware configuration to organisational standards

Skills, Knowledge & Expertise

Essential

Solid experience in a 2nd Line role within a multisite or professional services environment.
Good working knowledge of Windows and Microsoft 365
Comfortable taking calls and working with a ticketing system
Strong customer service mindset with clear communication skills
Willingness to learn, follow procedures, and escalate issues when appropriate

Desirable / Beneficial

Exposure to Azure administration, conditional access, security policies.
Experience supporting server or cloud operational tasks.

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers, and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

We Shine Together
We Do the Right Thing
We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.

About Sumer

Sumer is a fast-growing professional services firm dedicated to championing small and medium businesses and helping communities prosper across the UK and Ireland.

Operating within a buy and build “Hub and Spoke” business model, we combine the indispensable value of leading regional practices with the tech, scale, and breadth of expertise of a national organisation.

We call this ‘The Power of Collaboration’ – an approach that delivers growth for our entire organization and all the businesses we serve.

By joining Sumer, you become part of a dynamic team committed to innovation, excellence, and the success of the businesses we support.

Quick apply

Refine Your Search

line technician jobs in shrivenham, oxf

2nd Line IT Support

IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.

VodafoneThree Level 3 Field Engineering Apprenticeship

ITMS 3rd Line Technician

Data Centre Technician, Operations, IT, & Support Engineering

Service Technician

Field Service Technician / Engineer - Swindon

Manufacturing Technician Backshift (full time)

Helpdesk Manager (Telecoms)

Technician 1 - Nights (4 on, 4 off)

Engineering Technician and Trainer

IT Service Technician

Crematorium Assistant

MQ Technician II

Apprentice Formulation Scientist level 3

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Apprentice Electronics Test Technician

IT Technician

Technician SR - Line

Maintenance Technician

I want to receive the latest job alerts for line technician in shrivenham, oxf

Related Searches

Explore jobs in more locations

Description

Key Responsibilities

Skills, Knowledge & Expertise

Belong @ Sumer

About Sumer

Jobseeker tools

Employer Tools

Browse

Stay Connected