Transaction manager Work, Jobs in Sidbury, Dev (with Salaries)

Customer Service Manager
Barnes Aerospace —Newton Abbot
- CRM software
- Customer service
- ERP systems
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Finance Manager
Little Halstock Ltd —Beaminster
- £32,000 - £45,000 a year
- Part-time
- Travel
- Accounting
- Financial services
- Free parking
Quick apply
7d
Sales Advisor/Keyholder
Saltrock Sidmouth —Sidmouth
- Part-time
- IT
- Employee discount
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Finance Manager
Devon Rape Crisis and Sexual Abuse Services —Exeter
- £35,000 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Project management
- Health & wellbeing programme
- Sick pay
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Sales Controller - Paignton
City West Country Ltd —Paignton
- Up to £57,278.78 a year
- Call to connect
- Sales
- Employee assistance programme
- Employee discount
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Visitor Experience Assistant
Historic Environment Scotland —Abbey
- From £27,740 a year
- Full-time
- Customer service
- English
- IT
- Annual leave
- Flexible schedule
1d
Sales Advisor
Saltrock Exmouth —Exmouth
- Part-time
- IT
- Employee discount
Quick apply
Tesco Travel Money Advisor
Travelex —Exeter
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
3d
GBP 8155 Education Support Assistant
University of Exeter —Exeter
- £28,029 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Manager - Taunton
BoyleSports —Taunton
- £13.20 an hour
Quick apply
1d
Associate / Snr Associate (3+ years PQE)
Ashfords LLP —Exeter
- Full-time
- Microsoft Excel
- Communication skills
Retail Sales Assistant - Temporary Contract
The Works —Bridport
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Optical Worker
Gooch & Housego Ilminster & St. Asaph —Ilminster
- Full-time
- Referral programme
Quick apply
Retail Customer Service
Entain —Taunton
- £13 an hour
- Overtime
- Cash handling
Manager or Senior Manager, VAT
Albert Goodman LLP —Taunton
- Hybrid work
- Communication skills
- Tax experience
- Employee assistance programme
Associate (3+ years PQE)
Ashfords LLP —Exeter
- Full-time
- Communication skills
Receptionist
Bupa Dental Care —Exeter
- Weekend availability
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
7d
Private Client Tax Adviser
Old Mill —Exeter
- Hybrid work
- Analysis skills
- Communication skills
- Tax experience
- Employee assistance programme
- Employee discount
Quick apply
Volunteer Retail Assistant
Young Somerset —Taunton
- Hospitality
- Customer service
- Travel

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Customer Service Manager

Barnes Aerospace -
Newton Abbot

Quick apply

Job details

Permanent

Qualifications

CRM software
Customer service
ERP systems
Bachelor's degree
Data management
Continuous improvement
Customer relationship management
Organisational skills
Contracts

Full job description

An exciting opportunity exists at Barnes Aerospace for a Customer Service Manager (CSM) within the Global Commercial and Customer Service
Team. The C&CS Team is responsible for supporting the sales function in various process steps. The Customer Service Manager role is
accountable for building and maintaining customer relationship as the primary customer service point of contact through ensuring consistent,
high-quality communication with customers and execution of commercial commitments at the site level. Working as part of the Site General
Manager leadership team, the CSMs are responsible for proactive updates, issue resolution, and day-to-day contract support.

Core Responsibilities:

Serve as the site's primary point of contact for customer communication/escalations post-deal.
Oversee backlog review, order entry, and customer scorecard management.
Support contract closeout and post-sales follow-up activities.
Serve as the primary point of contact for customer site communications, ensuring timely and professional updates, and escalate issues
to commercial leadership and site management as necessary to ensure swift resolution.
Monitor customer satisfaction and lead visits/audits.
Disseminate contract requirements, deliverables, and terms and conditions to functional areas.
Oversee the review and analysis of the Customer Service Analyst’s daily activities, including but
not limited to customer schedule changes to understand impact to sales plan and operations;
coordinate and administer any pricing changes required by customer changes.
Responsible for monitoring and maintaining standard work practices at the site level to ensure
consistency, compliance, and operational excellence.
Oversee initiatives to meet all federal statutory and regulatory requirements and Barnes policies
regarding export compliance and federal acquisitions. Ensure small business plans and reporting
are completed as required.
Lead, develop, and coach a high-performing customer service team by enhancing skills through
regular 1:1 coaching sessions, fostering employee engagement, and driving consistent performance
outcomes.
Serve as Division Export Compliance Administrator (DECA). Administer all export activity (both
Defense and Commercial) to include but not limited to training, shipping, contract review, license
and agreement preparation and submittal, and foreign visitor screening and employment plans. Ensure that any export compliance
issues are addressed during the quoting process for customers.
Responsible for understanding and effectively communicating site dashboard metrics during internal and external report-outs, ensuring
data accuracy and clarity in performance updates.
Responsible for overseeing the execution and accuracy of site EDI transactions to ensure seamless and reliable data exchange with
customer.
Responsible for end-to-end proposal management.
Responsible accurate Salesforce data management.

Qualifications:

5-7 years in customer-facing roles in manufacturing or the aerospace industry (CRO or OEM).
Excellent interpersonal and service recovery skills. Able to maintain composure during high-stress or conflict situations,
demonstrating empathy and professional persistence.
Excellent customer relationship management skills with an ability to build trust and maintain positive relationships through timely
updates and professional communication, even under pressure.
Strong problem-solving & escalation management skills in which you can quickly identify root causes of issues (e.g., delivery or
quality problems) and engage appropriate teams to resolve them.
Strong cross-functional collaboration skills with an ability to work effectively with operations, quality, engineering, and
commercial teams to align responses to customer needs.
Strong organizational skills for managing data, priorities, and timelines.
Knowledge of ERP/CRM systems (e.g., SAP, SFDC) is a plus.
Ability to interpret delivery metrics, quality trends, and customer scorecards to drive continuous improvement.
Basic understanding of commercial agreements to ensure order compliance and facilitate contract closeout activities.
Travel requirement ~10%

Education Requirements:

Bachelor’s degree preferred; relevant experience acceptable in lieu.

MB Aerospace Newton Abbot Ltd, A Barnes Aerospace Company, is an Equal Opportunity Employer.

MB Aerospace Newton Abbot Ltd, a Barnes Aerospace Company, is a subcontractor to the United States Government and provides defence services involving technical data and products governed by the Arms Export Control Act and the International Traffic in Arms Regulations (ITAR), 22 C.F.R. parts 120 - 130 and the Export Administration Act and the Export Administration Regulations (EAR), 15 C.F.R. parts 730 – 774 (“Export Laws”). All candidates are subject to review and governance under such Export Laws and any offer of employment may be subject to additional considerations and/or conditions.

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Refine Your Search

transaction manager jobs in sidbury, dev

Customer Service Manager

Finance Manager

Sales Advisor/Keyholder

Finance Manager

Sales Controller - Paignton

Visitor Experience Assistant

Sales Advisor

Tesco Travel Money Advisor

GBP 8155 Education Support Assistant

Assistant Manager - Taunton

Associate / Snr Associate (3+ years PQE)

Retail Sales Assistant - Temporary Contract

Optical Worker

Retail Customer Service

Manager or Senior Manager, VAT

Associate (3+ years PQE)

Receptionist

Private Client Tax Adviser

Volunteer Retail Assistant

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