Senior service technician Work, Jobs in Sidcup, Gtl (with Salaries)

Service Manager
Hedin Automotive —London
- £41,615 a year
- Monday to Friday
- Customer service
- Leadership
- Communication skills
7d
Operations Manager (Mold Remediation)
Aspect Contracts Limited —Basildon
- £63,000 - £66,000 a year
- Full-time
- Management
- Customer service
- Project management
Quick apply
BDMA Senior Technician
ISG Specialist Services Ltd —Dartford
- From £20 an hour
- Full-time
- CRM software
- Sales
- Salesforce
- Gym membership
Quick apply
Senior Science Technician
LeighAcademiesTrust —London
- £32,502 - £32,753 a year
- School
- Free parking
- Employee assistance programme
5d
Maintenance Technician - South Region
YMCA Thames Gateway —Dartford
- £26,000 - £30,431 a year
- Full-time
- Maintenance
- Plumbing
Quick apply
Maintenance Technician (Repairs and Voids)
YMCA Thames Gateway —Dartford
- £26,000 - £30,431 a year
- Full-time
- Maintenance
- Plumbing
Quick apply
Senior Shift Technician
BGIS —London
- Full-time
5d
Senior Architect/Senior Architectural Technician
Baily Garner —London
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Annual leave
- Flexible schedule
Senior MET Technician- Dartford
Tesla —Dartford
- English
Senior Technician Technical Services
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £36,943 - £44,900 a year
- Weekend availability
- Communication skills
- Annual leave
12d
Plaster Technician
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £36,943 - £44,900 a year
- Weekend availability
2d
Senior Ceded Technician
Everest Re Group, Ltd. —London
- Full-time
- Microsoft Excel
- Accounting
- Communication skills
13d
Client Services Manager - Saas, Tech for Good
Policy in Practice —London
- £38,000 - £45,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Senior Claims Technician
Ryan Specialty —London
- Full-time
- Administrative experience
- Maths
14d
Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Maintenance
- Contracts
- Leadership
Quick apply
Senior Critical Environment Technician
Microsoft —London
- £40,400 - £56,500 a year
- Full-time
- Azure
- Microsoft Office
Service Delivery Senior Manager - Ticketing
Indra Group UK & Ireland —London
- Hybrid work
- Engineering
- Maintenance
- Bachelor's degree
- Work from home
- Employee assistance programme
Quick apply
Mobile Phone Repair Store Manager - Tottenham Court Road
iSmash —London
- £29,512.35 a year
- Full-time
- Mentoring
- Organisational skills
- Contracts
Senior Research Technician / Co-ordinator
Imperial College London —Charing Cross
- £46,614 - £56,345 a year
- Full-time
- Laboratory experience
- Organisational skills
- Annual leave
8h
Senior Product Manager - Experience & Workflows - Europe Remote-Friendly
WeMaintain —London
- £55,000 - £85,000 a year
- Remote
Quick apply

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Service Manager

Hedin Automotive -
London

Apply Now

Job details

£41,615 a year
7 days ago

Benefits

Company car

Qualifications

Customer service
Leadership
Communication skills

Full job description

SERVICE MANAGER

Hedin Automotive BMW & MINI has an exciting opportunity for an experienced Service Manager to join our Aftersales team. This is a fantastic chance to further your career with one of the world’s most admired automotive brands, working within a group that prides itself on exceptional customer experience and strong team culture.

YOUR ROLE.

As the Service Manager, you will be responsible for overseeing the day-to-day operations and provide direct management of the Service team offering support and coaching where necessary, to ensure any customer concerns are resolved promptly and professionally.

The main duties of the role include.

Oversee daily operations to maintain smooth workflow and outstanding customer experience
Lead and motivate Service Advisors, Technicians, and Workshop Controllers
Drive workshop performance across Quality Checks, First Time Fix, VOC scores, and accurate paperwork/warranty submissions
Coach and develop the Service team, including reviews, staffing, and training
Optimise workshop loading, technician utilisation, and identify additional work opportunities
Ensure full compliance with all processes and systems
Resolve customer concerns promptly and manage BMW Complaints Portal cases within required timeframes
Analyse KPIs and implement continuous improvement strategies
Produce regular reports on workshop efficiency, customer satisfaction, and key financial metric

YOUR PROFILE.

Excellent customer service and communication skills
Strong leadership qualities with the ability to motivate and develop a team
Highly organised with strong multitasking abilities
Calm, professional approach to resolving conflict and customer concerns
Self‑motivated and able to work effectively in a fast‑paced environment
Proven experience as a Service Manager, Assistant Service Manager, or similar senior role within an automotive Aftersales Department

ABOUT US.

Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent.

As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.

SALARY AND HOURS.

Basic Salary of £41,615 per annum, with a competitive OTE of £52,615+ with a company car.

Working hours, Monday to Friday, 8am to 6pm.

BENEFITS.

Hedin Automotive values our employees and invests in personal development and training. In addition, offering a wide range of market leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Hedin Automotive by visiting our Careers page.

Click apply today and take the first step towards a rewarding career in the automotive industry.

Apply Now

Refine Your Search

senior service technician jobs in sidcup, gtl

Service Manager

Operations Manager (Mold Remediation)

BDMA Senior Technician

Senior Science Technician

Maintenance Technician - South Region

Maintenance Technician (Repairs and Voids)

Senior Shift Technician

Senior Architect/Senior Architectural Technician

Senior MET Technician- Dartford

Senior Technician Technical Services

Plaster Technician

Senior Ceded Technician

Client Services Manager - Saas, Tech for Good

Senior Claims Technician

Customer Support Manager

Senior Critical Environment Technician

Service Delivery Senior Manager - Ticketing

Mobile Phone Repair Store Manager - Tottenham Court Road

Senior Research Technician / Co-ordinator

Senior Product Manager - Experience & Workflows - Europe Remote-Friendly

I want to receive the latest job alerts for senior service technician in sidcup, gtl

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