Operations associate Work, Jobs in Silchester, Ham (with Salaries)

IT Operations - First Level Transaction Monitoring Associate
Visa Europe Limited —Basingstoke
- 12 hour shift
- Spanish
- Microsoft Office
- Analysis skills
Contract Specialist
BD —Winnersh
- £33,300 - £50,775 a year
- Microsoft Office
- No degree
- Contracts
Financial Planning Administrator
The Progeny Group Limited —Marlow
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Employee assistance programme
- Referral programme
Quick apply
Clinical Trial Associate
ICON Plc —Reading
- Full-time
- Bachelor's degree
- Travel
- Organisational skills
- Employee assistance programme
14d
Logistics and Dispatch Leader
Taurus Talent LTD —Reading
- £32,000 - £36,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Free parking
Quick apply
Specialist, R&D Contracts & Business Operations
CSL Behring —Maidenhead
- Full-time
- Bachelor's degree
- Organisational skills
- Contracts
Internal Operations Auditor Associate (Lettings & Legislation)
LRG —Camberley
- Remote
- Microsoft Office
- Administrative experience
- Communication skills
Quick apply
5d
Logistics Operations Analyst
SC Johnson —Frimley
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
5d
Senior Laboratory Services Analyst
South East Water —Farnborough
- Up to £36,493 a year
- Weekend availability
- Mentoring
- Front desk
- Annual leave
Associate Director Quality - Client Dedicated ( Regional Clinical Compliance Lead)
IQVIA —Reading
- Full-time
- Remote
- Management
- English
- Microsoft Office
- Work from home
5d
Multi-Drop Delivery Associate
SKGROUPCOURIERS LTD —Reading
- From £450 a day
- Full-time
- Customer service
- Driving
- Warehouse experience
Quick apply
Solicitor - Corporate Immigration (1-3 PQE)
Boyes Turner —Reading
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Medical Writer - 6 Month Fixed Term Contract
BD —Winnersh
- £43,300 - £66,025 a year
- English
- Master's degree
- Presentation skills
Scientific Technician / Research Associate
Wild Bioscience —Milton
- Full-time
- Data analysis skills
- Laboratory experience
- Master's degree
Quick apply
11d
Organic Chemistry Analyst
South East Water —Farnborough
- £28,171 a year
- Full-time
- Computer literacy
- Laboratory experience
- Analysis skills
- Annual leave
13d
Inorganic Chemistry Analyst
South East Water —Farnborough
- £12,119.39 - £28,028.20 a year
- Part-time
- Computer literacy
- Laboratory experience
- Annual leave
5d
Graduate Construction Project Manager - Southampton or Basingstoke
AECOM —Basingstoke
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
Territory Manager in Training - Institutional & Specialty
Ecolab Inc. —Reading
- From £29,350 a year
- Full-time
- CRM software
- Sales
- Maintenance
- Life insurance
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- Azure
- Scripting
- IT
- Employee discount
7d
Outpatients Booking Coordinator - Band 4
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Customer service
- Front desk
- Communication skills
7d

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IT Operations - First Level Transaction Monitoring Associate

Visa Europe Limited -
Basingstoke

Apply Now

Job details

Qualifications

Spanish
Microsoft Office
Analysis skills
IT
Communication skills

Full job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

As a member of Visa Operations Command Center, the VisaNet Transaction Quality Associate’s primary responsibility is managing and responding to Transaction and Managed Network events that may result in impaired connectivity to our clients.

What we expect of you, day to day.

Often regarded as the Eyes of Visa, this front-line operations role focuses on proactively and reactively identifying and resolving transactional issues using various monitoring and analytical tools, while collaborating with internal support teams and external vendors to address client-impacting problems. The role serves as a primary point of contact for client transactional queries, ensuring efficient and high-quality support. The individual is responsible for thoroughly documenting incidents and accurately reporting them to colleagues and management. Maintaining composure under pressure, especially during critical situations, is essential, along with providing timely escalations when necessary. Strong written and verbal communication skills are required, and strict adherence to documented processes is expected throughout all aspects of the role.

Act as a key point of contact for Client Transactional queries.
Use various monitoring and analytical tools to proactively and reactively detect and resolve issues.
Work with internal support teams and vendors to resolve issues affecting our clients.
Fully and accurately document incident details using the incident and reporting tools.
Accurately report incident information internally to colleagues and management.
Remains calm under pressure during critical situations.
Provide timely escalation during critical situations.
Provide support to clients to agreed standards of efficiency and quality.
Possess strong written and verbal communication skills.
Adhere strictly to documented processes.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Preferred Qualifications:

2+ years of relevant work experience

Fluent in Spanish

Ability to work effectively as part of a team and individually (self-starter).

Accepts responsibility for own workload management and escalates - seeks advice & guidance where required.

Robust analytical thinking skills.

Ability to make decisions based upon information available, present recommendations and deal with moderate challenges.

Builds, develops and maintains effective relationships with stakeholders including other areas of the company to ensure incidents and queries are resolved to client expectations.

Strong verbal and written communication skills.

Takes ownership through to incident resolution.

Assesses urgency of incident, completes analysis and applies sound logic and problem solving techniques.

Strong multi-tasking skills.

Previous IT Operations-Service Desk experience desirable, but not essential as training will be given.

Passion for client service - experience of working in a client-focused environment desirable, but not essential.

Client focused ethos with the ability to interact across all management levels.

MS Office suite familiarity desirable, but not essential.

PC literate (general user level).

Comfortable with working a 12 hour x365 shift pattern.

Additional information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Apply Now

Refine Your Search

operations associate jobs in silchester, ham

IT Operations - First Level Transaction Monitoring Associate

Contract Specialist

Financial Planning Administrator

Clinical Trial Associate

Logistics and Dispatch Leader

Specialist, R&D Contracts & Business Operations

Internal Operations Auditor Associate (Lettings & Legislation)

Logistics Operations Analyst

Senior Laboratory Services Analyst

Associate Director Quality - Client Dedicated ( Regional Clinical Compliance Lead)

Multi-Drop Delivery Associate

Solicitor - Corporate Immigration (1-3 PQE)

Medical Writer - 6 Month Fixed Term Contract

Scientific Technician / Research Associate

Organic Chemistry Analyst

Inorganic Chemistry Analyst

Graduate Construction Project Manager - Southampton or Basingstoke

Territory Manager in Training - Institutional & Specialty

Associate Monitoring Analyst

Outpatients Booking Coordinator - Band 4

I want to receive the latest job alerts for operations associate in silchester, ham

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