Business services officer Work, Jobs in Silsoe, Bdf (with Salaries)

Resident Services Officer
First Garden Cities Homes —Letchworth
- £32,454.17 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
1d
Archives Officer (Logistics)
Headland Archaeology —Silsoe
- £32,488 - £35,535 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Driving
- Relocation assistance
- Annual leave
Quick apply
9h
Support & Resources Administration Officer
Milton-Keynes-Council —Milton Keynes
- £28,598 - £31,022 a year
- Administrative experience
- Annual leave
- Employee discount
13d
Learner Experience Coordinator
Hertfordshire County Council —Stevenage
- £38,220 - £41,771 a year
- Hybrid work
- Customer service
- English
- Organisational skills
3d
Business Support Officer
Bedford Borough Council —Bedford
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- English
9d
Commercial Officer
Lockheed Martin Corporation —Ampthill
- £37,000 - £46,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
3d
Senior Business Support Officer
Hertfordshire County Council —Stevenage
- £27,694 - £31,022 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Business Support Officer
CLEARSETTLE LIMITED —Milton Keynes
- £41,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Procurement Officer
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Remote
- Communication skills
- Annual leave
- Employee discount
7d
Corporate Recovery Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee discount
14d
Governance and Assurance Officer
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Presentation skills
Benefit Assessor
Bedford Borough Council —Bedford
- £31,537 - £34,434 a year
- Monday to Friday
- English
- Tax experience
Assistant Coroner’s Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee discount
7d
Chief Information Officer
Milton-Keynes-Council —Milton Keynes
- £98,065 - £105,451 a year
- Azure
- AI
- Communication skills
- Annual leave
- Employee discount
8d
Housing & Neighbourhood Officer
The Guinness Partnership —Aylesbury
- £39,038 a year
- Full-time
- Customer service
- Travel
- Communication skills
11d
Enforcement Officer Renters Rights
Bedford Borough Council —Bedford
- £35,412 - £38,220 a year
- Full-time
- English
- Communication skills
8d
Information Security Officer
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Bachelor's degree
- Travel
- Organisational skills
CCTV Support Officer
Stevenage Borough Council —Stevenage
- £26,824 - £29,540 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
2d
Bid Writer / Business Development Officer
Heales Medical —Hitchin
- Business development
- Organisational skills
- AI
Quick apply
Resident Liaison Officer
United Infrastructure —Dunstable
- Full-time
Quick apply

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business services officer jobs near silsoe, bdf

Resident Services Officer

First Garden Cities Homes -
Letchworth

Quick apply

Job details

Permanent | Full-time
£32,454.17 a year
1 day ago

Benefits

Health & wellbeing programme
Company pension
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Customer service
GCSE
Maintenance
Administrative experience
IT
Communication skills
Time management

Full job description

An exciting opportunity has arisen to join as Resident Services Officer to our team. The post-holder will be the first point of contact and provide a responsive customer service to our residents, visitors and guests.

Key responsibilities:

Be the first point of contact for residents and deal with all enquiries coming into the business. This can be via phone, email, face to face or webchat.
Ensure information given out is accurate and relevant
Responsibility for initial diagnosis of repairs, scheduling of works using specialist repairs IT system. Ordering of works via direct labour organisation, and/or contractors/defect contractors. Understanding of defects liability periods and recharges and decision-making regarding invoking calls to contractors and recharges to residents.
Monitor target dates and ensure that variation and completions are updated on IT system.
Coordinate and plan the work of the Maintenance Operatives ensuring optimum results are achieved from time efficient scheduling within geographical areas.
Respond to and resolve resident dissatisfactions for repairs.
Raise inspection appointments for residents.
Manually match and process invoices for works completed by external contractors.
Assess and action permission requests from residents and forward to relevant departments or external agencies should further technical information be required.
Provide administrative expertise for our residents to ensure smooth day to day operation.
Be responsible for assisting in the termination procedure for all residents once keys are received.
Actively take part in appraisals and other performance management initiatives.
Ensure that within the scope for this role, the Value for Money Strategy is observed.
Carry out additional responsibilities reasonably associated with the post-title and post-holder's capabilities, as and when required by the Association.
Work to the Association's Vision, Mission and Values in all working practices.

Are you the right candidate?

It is essential you have:

Excellent communication skills
Knowledge of Housing Associations
Excellent customer service skills
Basic IT skills
Organising and time management
Ability to work well under pressure
Ability to work as part of a team
Ability to work on own initiative
Discrete
Trustworthy
Flexible

It is desirable you have:

Knowledge of Housing Management services
Knowledge of repairs and maintenance

Essential values:

Respect and Integrity
Open and Accountatble
The best you can be

How to apply:

Please provide a separate written statement or covering letter with your application explaining how you meet all the essential criteria. This will be essential along with a copy of your CV. Applications that are not accompanied by the statement will not be considered.

Job Types: Full-time, Permanent

Pay: £32,454.17 per year

Benefits:

Company pension
Health & wellbeing programme
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

business services officer jobs in silsoe, bdf

Resident Services Officer

Archives Officer (Logistics)

Support & Resources Administration Officer

Learner Experience Coordinator

Business Support Officer

Commercial Officer

Senior Business Support Officer

Business Support Officer

Procurement Officer

Corporate Recovery Officer

Governance and Assurance Officer

Benefit Assessor

Assistant Coroner’s Officer

Chief Information Officer

Housing & Neighbourhood Officer

Enforcement Officer Renters Rights

Information Security Officer

CCTV Support Officer

Bid Writer / Business Development Officer

Resident Liaison Officer

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