It support Work, Jobs in Silsoe, Bdf (with Salaries)

3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
11d
Service Operations Analyst
ITSO Ltd —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- Analysis skills
Quick apply
4d
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Software troubleshooting
- Windows
IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
1d
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Stevenage
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
1d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
11d
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
LINUX LAMP Stack Systems Administrator
Eckoh —Hemel Hempstead
- £320 - £360 a day
- Hybrid work
- Scripting
- Linux
- In-person
- Free parking
Quick apply
IT Workplace Specialist
Mettler Toledo —Royston
- Windows
- Travel
- SharePoint
- Annual leave
Customer Support Agent
Eposability —Hemel Hempstead
- From £28,000 a year
- Overtime
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Customer Service and technical Support Co-ordinator
Estarli Bikes —Berkhamsted
- £25,000 - £29,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Employee discount
Quick apply
Operational Support Analyst – Enable Ground Crew
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
3d
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Service Desk Analyst
Leidos —Huntingdon
- £32,600 - £38,400 a year
- Full-time
- Remote
- IT
- In-person
- Communication skills
- Annual leave
- Work from home
School IT Technician
Croft MSP —Hertford
- Full-time
- IT
- In-person
- School
- Employee discount
Quick apply
11d
IT Apprentice
Framatome —Cranfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply

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3rd Line Service Delivery Analyst

Moto -
Dunstable

Quick apply

Job details

Full-time
11 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Windows Server
Hospitality
Technical support
DNS
Root cause analysis
PowerShell
Active Directory

Full job description

3rd Line Service Delivery Analyst
Competitive salary
37.5 hours per week - Monday to Friday, with some flexibility between 7am and 6pm, typically 9-5.
Hybrid – 2 days in our Toddington office

Keep Moto Moving Behind the Scenes

At Moto, technology plays a critical role in keeping our motorway service areas running smoothly for millions of customers every year. From supporting our sites and colleagues to maintaining the systems that power our business, our technology team helps keep everything moving.

We're looking for a 3rd Line Service Delivery Analyst to join our Business Technology team. This is an opportunity for an experienced technical specialist who enjoys solving complex problems, improving services, and making a genuine impact across a large multi-site environment.

You'll be a senior escalation point within the team, taking ownership of challenging technical issues, supporting critical infrastructure, and helping to drive service improvements that make a lasting difference.

Why Join Us?

Bonus: Up to 15% bonus
Time off: 25 days holiday
Exclusive discounts: Up to 60% off for you, your partner, and loved ones
Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
Career development: Fantastic training opportunities, including funding for qualifications

Your Responsibilities

Acting as a senior escalation point for infrastructure and workplace technology issues
Diagnosing and resolving complex technical problems from 1st and 2nd line support teams
Maintaining and supporting servers, hosted platforms, end-user devices and site technology
Investigating recurring issues and contributing to root cause analysis
Supporting hardware lifecycle activities, including configuration, replacement and fault diagnosis
Working closely with third-party suppliers to manage escalations and restore services
Providing technical input into infrastructure and service improvement projects
Producing clear documentation, technical notes and knowledge articles
Identifying opportunities to reduce incidents, improve stability and increase service efficiency
Deputising for the Infrastructure & Service Delivery Functional Lead when required

What You’ll Bring

We're looking for someone who combines strong technical expertise with a proactive, solutions-focused mindset.

You'll ideally have experience with:

Windows Desktop and Windows Server administration
Microsoft 365 support and administration
Active Directory and Group Policy
Infrastructure monitoring and troubleshooting
Virtualised, hosted or cloud-based environments
Networking technologies including DNS, Wi-Fi, switches, routers and firewalls
Backup monitoring and recovery processes
PowerShell or other scripting tools
Hardware builds, configuration and fault diagnosis
Supplier management and technical escalation processes

Experience within retail, hospitality, EPOS, payment or multi-site technology environments would be advantageous.

What Makes You Great for This Role

You'll be:

A natural problem solver who enjoys getting to the root cause of issues
Calm and effective when managing complex technical incidents
Comfortable communicating with both technical and non-technical colleagues
Highly organised with excellent attention to detail
Proactive in identifying improvements and reducing recurring issues
Passionate about delivering reliable, high-quality technology services

Why Moto?

At Moto, we're proud to be the UK's leading motorway service area operator, serving millions of customers every year. Behind every successful site is a team of talented colleagues working together to make a difference.

Ready to Apply?

If you're an experienced infrastructure or technical support professional looking for a role where you can influence service quality, solve complex challenges and help shape the future of technology at Moto, we'd love to hear from you.

Apply today and help keep Moto's technology running at its very best.

INDCS

Quick apply

Refine Your Search

it support jobs in silsoe, bdf

3rd Line Service Delivery Analyst

Service Operations Analyst

IT Technician

IT Support Technician

IT Field Support Technician - T2 / Second Line Immediate Start

Senior IT Support Engineer - On-site Services

1st Line Support Analyst

Technical Helpdesk

LINUX LAMP Stack Systems Administrator

IT Workplace Specialist

Customer Support Agent

1st Line Service Desk Analyst

Customer Service and technical Support Co-ordinator

Operational Support Analyst – Enable Ground Crew

Technical Support Engineer

Service Desk Analyst

School IT Technician

IT Apprentice

1st line Support Engineer

IT Support Contract

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